Knowledge Process Outsourcing Market 2022-2028

Description

List of Tables

Global Knowledge Process Outsourcing Market Size, Share & Trends Analysis Report by Services (Market Research & Data Analytics, Customer & Marketing Analytics, Operations & Supply Chain Analytics, Legal Process Outsourcing, Financial Process Outsourcing, Publishing Outsourcing, and Others), and by Application (BFSI, Healthcare, IT & Telecom, Retail, and Others) Forecast Period (2022-2028)

The global knowledge process outsourcing market is anticipated to grow at a substantial CAGR of 18.3% during the forecast period. Outsourcing companies are shifting towards cloud-based work platforms that help in reducing manual work and lead to work automation, so the efficiency of employees is improved, which is supporting the growth of the knowledge process outsourcing market. The increasing adoption of cloud services and launches by players are gaining popularity in the market. Outsourcing cloud services to managed service providers can potentially be cost-efficient that are attracting businesses to adopt cloud-based outsourcing services.

The global knowledge process outsourcing market is segmented based on services and applications. Based on the services, the market is augmented into market research & data analytics, customer & marketing analytics, operations & supply chain analytics, legal process outsourcing, financial process outsourcing, publishing outsourcing, and others. Based on the application, the market is sub-segmented into the BFSI, healthcare, IT & telecom, retail, and others. The BFSI segment is expected to hold a considerable share in the market over the forecast, due to Increasing concerns for revenue cycle management and managing customer data, which requires a lot of time and BFSI companies are outsourcing these tasks which are propelling the growth of the segment.

Geographically market is segmented into North America, Europe, Asia Pacific, and the Rest of the World. The North America region is expected to hold a considerable share in the market over the forecast, due to the early adoption of new technologies & expansion in the IT sector is the key factor propelling the growth of the IT business outsourcing services market in the region.

The major companies serving the global knowledge process outsourcing market include Accenture Plc, Genpact Ltd., HCL Technologies Ltd., IBM Corp., Oracle Corp., SAP SE, Tata Consultancy Services Ltd., Texas Instruments Inc., Wipro Ltd., WNS Ltd., and others. The market players are considerably contributing to the market growth by the adoption of various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in 2019, SBL stared offering broad array of digital knowledge process outsourcing (KPO) services necessary to support clients achieve greater financial success and profitability. The company's KPO experts constantly explore new processes, technologies, and strategies to implement the best solutions for their clients. Moreover, the company offers customized knowledge process outsourcing Services that combine business expertise with domain-specific processes and enable its clients to companies transform their knowledge-related operations.

Research Methodology

The market study of the global knowledge process outsourcing market is incorporated by extensive primary and secondary research conducted by the research team at OMR. Secondary research has been conducted to refine the available data to break down the market into various segments, derive the total market size, market forecast, and growth rate. Different approaches have been worked on to derive the market value and market growth rate. Our team collects facts and data related to the market from different geography to provide a better regional outlook. In the report, the country-level analysis is provided by analyzing various regional players, regional tax laws and policies, consumer behavior, and macro-economic factors. Numbers extracted from secondary research have been authenticated by conducting proper primary research. It includes tracking down key people from the industry and interviewing them to validate the data. This enables our analyst to derive the closest possible figures without any major deviations in the actual number. Our analysts try to contact as many executives as possible, managers, key opinion leaders, and industry experts. Primary research brings authenticity to our reports.

Secondary Sources Include:

Financial reports of companies involved in the market.
Whitepapers, research papers, and news blogs.
Company websites and their product catalog.

The report provides an in-depth analysis of market size, the intended quality of the service preferred by consumers. The report will serve as a source for a 360-degree analysis of the market thoroughly integrating different models.

Market Segmentation

1. Global Knowledge Process Outsourcing Market Research and Analysis by Services

2. Global Knowledge Process Outsourcing Market Research and Analysis by Application

The Report Covers:

Comprehensive Research Methodology of the global knowledge process outsourcing market.
This report also includes a detailed and extensive market overview with key analyst insights.
An exhaustive analysis of macro and micro factors influencing the market guided by key recommendations.
Analysis of regional regulations and other government policies impacting the global knowledge process outsourcing market.
Insights about market determinants that are stimulating the global knowledge process outsourcing market.
Detailed and extensive market segments with the regional distribution of forecasted revenues.
Extensive profiles and recent developments of market players.

Product Code: OMR2026447

1. Report Summary

Current Industry Analysis and Growth Potential Outlook
Impact of COVID-19 on the Global Knowledge Process Outsourcing Market
Recovery Scenario of Global Knowledge Process Outsourcing Market
1.1. Research Methods and Tools
1.2. Market Breakdown
- 1.2.1. By Segments
- 1.2.2. BY Region

2. Market Overview and Insights

2.1. Scope of the Report
2.2. Analyst Insight & Current Market Trends
- 2.2.1. Key Findings
- 2.2.2. Recommendations
- 2.2.3. Conclusion

3. Competitive Landscape

3.1. Accenture Plc
- 3.1.1. Overview
- 3.1.2. Financial Analysis
- 3.1.3. SWOT Analysis
- 3.1.4. Recent Developments
3.2. Genpact Ltd.
- 3.2.1. Overview
- 3.2.2. Financial Analysis
- 3.2.3. SWOT Analysis
- 3.2.4. Recent Developments
3.3. HCL Technologies Ltd.
- 3.3.1. Overview
- 3.3.2. Financial Analysis
- 3.3.3. SWOT Analysis
- 3.3.4. Recent Developments
3.4. IBM Corp.
- 3.4.1. Overview
- 3.4.2. Financial Analysis
- 3.4.3. SWOT Analysis
- 3.4.4. Recent Developments
3.5. Oracle Corp.
- 3.5.1. Overview
- 3.5.2. Financial Analysis
- 3.5.3. SWOT Analysis
- 3.5.4. Recent Developments
3.6. Key Strategy Analysis
3.7. Impact of Covid-19 on Key Players

4. Market Segmentation

4.1. Global Knowledge Process Outsourcing Market by Services
- 4.1.1. Market Research and Data Analysis
- 4.1.2. Customer & Marketing Analytics
- 4.1.3. Operations & Supply Chain Analytics
- 4.1.4. Legal Process Outsourcing
- 4.1.5. Financial Process Outsourcing
- 4.1.6. Publishing Outsourcing
- 4.1.7. Others (Engineering and Design, research & development outsourcing)
4.2. Global Knowledge Process Outsourcing Market by Application
- 4.2.1. BFSI
- 4.2.2. Healthcare
- 4.2.3. IT & Telecom
- 4.2.4. Retail
- 4.2.5. Others (Manufacturing, Energy & Power, and Media & Entertainment)

5. Regional Analysis

5.1. North America
- 5.1.1. United States
- 5.1.2. Canada
5.2. Europe
- 5.2.1. UK
- 5.2.2. Germany
- 5.2.3. Italy
- 5.2.4. Spain
- 5.2.5. France
- 5.2.6. Rest of Europe
5.3. Asia-Pacific
- 5.3.1. China
- 5.3.2. India
- 5.3.3. Japan
- 5.3.4. South Korea
- 5.3.5. Rest of Asia-Pacific
5.4. Rest of the World

6. Company Profiles

6.1. ExlService Holdings, Inc.
6.2. Hewlett Packard Enterprise Co.
6.3. McKinsey & Co.
6.4. Moody's Corp.
6.5. Mphasis
6.6. Pangea3
6.7. R.R Donnelly & Sons Co.
6.8. SAP SE
6.9. Tata Consultancy Services Ltd.
6.10. Texas Instruments Inc.
6.11. Wipro Ltd.
6.12. WNS Ltd.