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PUBLISHER: BuddeComm | PRODUCT CODE: 1130720

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PUBLISHER: BuddeComm | PRODUCT CODE: 1130720

Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

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The Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses report includes all relevant BuddeComm research data and analysis. Covering trends and developments in telecommunications, mobile, internet, broadband, infrastructure and regulation. Please review the Executive Summary and Table of Contents for more details.

Jamaica licenses its third mobile telecom provider

Jamaica's telecom sector has for many years been propped up by the mobile sector, which accounts for the vast majority of internet connections and voice lines. It also accounts for just over half of telecom sector revenue. The merger between Digicel and Claro's Jamaican business in 2012 strengthened Digicel's position in the market, but in recent quarters Digicel Group's financial difficulties have caused it considerable problems. The Group has considered selling off its units in the Pacific region, while it has renegotiated a number of bonds to reduce its debt to about $5.8 billion. Assets have been placed under the management of a newly created holding company.

Both Digicel and its only rival, Flow (supported by its new owner Liberty Global), have extended their LTE networks across the island, particularly during the pandemic in response to a sharp increase in data traffic.

The regulator has endeavoured to develop the MVNO sector in a bid to improve competition, though with little success. The 700MHz licensee Symbiote Investments, trading as Caricel Jamaica, had its license revoked at the end of 2018 due to breaches of the terms of the Telecommunications Act. The UK-based Privy Council in August 2020 refused Caricel's application for permission to appeal the revocation of its telecom licences. To fill the gap in the market, a new operator, Rock Mobile, was licensed in May 2021, with obligations to provide 95% population coverage within two years.

In December 2020, the government announced the rollout of a national broadband network costing up to $237 million. The funding will be spent on improving connectivity in underserved areas, improving access to education, and deploying networks to public locations such as hospitals, municipal institutions, and police stations.

To aid in this national broadband effort, the government received a donation of 650km of fibre cabling from local cable TV providers and the two main toll road operators.

To encourage the use of digital channels as the country deals with the Covid-19 pandemic, companies such as Scotiabank have given their customers zero-rated data access to mobile banking applications, while Digicel Jamaica has subsidised data plans and zero-rated data access to some educational platforms and websites.

This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country's fixed line incumbent and major mobile operators.

Key developments

Rock Mobile secures 700MHz licence, becoming Jamaica's third mobile provider;

Digicel transfers assets into a new holding company as its struggles with debt;

Digicel Foundation donates $1 million to the National Health Fund for the purchase of Covid-19 vaccines;

Government announces rollout of national broadband network, receives donation of 650km of fibre cabling from cable TV and toll road operators;

Flow embarks on $150 million investment program, secures spectrum in the AWS band between 1710MHz and 2200MHz;

Jamaica Public Service awarded funding by the US Trade and Development Agency to advance the Smart City New Kingston program;

Report update includes the regulator's market updates to Q4 2021, operator data to Q1 2022, recent market developments.

Companies mentioned in this report

Columbus Communications, Liberty Global, China Mobile, Digicel Group, Cable & Wireless, Ericsson, Flow, Huawei, LIME, Rivada Networks, Rock Mobile, Symbiote Investments (Caricel), ZTE

TABLE OF CONTENTS

1 Key statistics

2 Country overview

3 Telecommunications market

  • 3.1 Market analysis

4 Regulatory environment

  • 4.1 Regulatory authorities
  • 4.2 Fixed-line developments
  • 4.3 Mobile network developments

5 Mobile market

  • 5.1 Mobile statistics
  • 5.2 Mobile broadband
  • 5.3 Mobile infrastructure
  • 5.4 Major mobile operators
  • 5.5 Mobile content and applications

6 Fixed-line broadband market

  • 6.1 Market analysis
  • 6.2 Market analysis
  • 6.3 Broadband statistics
  • 6.4 Fixed-line broadband technologies

7 Fixed network operators

8 Digital economy

  • 8.1 Regional Initiative
  • 8.2 E-commerce
  • 8.3 e-learning

9 Telecommunications infrastructure

  • 9.1 Overview of the national telecom network
  • 9.2 International infrastructure
  • 9.3 Smart infrastructure
  • 9.4 Smart Cities

10 Appendix Historic data

11 Glossary of abbreviations

12 Related reports

  • Table 1 Top Level Country Statistics and Telco Authorities - Jamaica 2022 (e)
  • Table 2 GDP developments 2010 2021
  • Table 3 Growth in the number of mobile subscribers and penetration 2012 2027
  • Table 4 Change in the number of mobile prepaid and contract subscribers (million) 2012 2021
  • Table 5 Decline in SMS traffic 2013 2021
  • Table 6 Development of mobile market revenue 2013 2021
  • Table 7 Development of mobile ARPU (J$) by service 2013 2021
  • Table 8 Growth in the number of mobile broadband subscribers 2012 2027
  • Table 9 Growth in the number of Flow Jamaica's mobile subscribers 2016 2022
  • Table 10 Growth in the number of fixed-line broadband subscribers and penetration 2012 2027
  • Table 11 Total internet subscribers (fixed and mobile) and penetration 2012 2021
  • Table 12 Development of internet market revenue 2013 2021
  • Table 13 Cable broadband subscribers 2013 2017
  • Table 14 DSL subscribers 2013 2017
  • Table 15 Growth in the number of Flow Jamaica's fixed-line and broadband subscribers 2016 2022
  • Table 16 Growth in the number of fixed lines in service and teledensity 2012 2027
  • Table 17 Development of fixed-line voice revenue (J$ million) by service 2013 2020
  • Table 18 Fixed-line market revenue 2013 2021
  • Table 19 Development of fixed-line voice ARPU by service (J$) 2013 2021
  • Table 20 Increase in international internet bandwidth 2012 2020
  • Table 21 Historic - Mobile subscribers and penetration rate 2000 2011
  • Table 22 Historic - Mobile prepaid and contract subscribers 2007 2011
  • Table 23 Historic - Mobile market share by operator 2003 2015
  • Table 24 Historic - Digicel Jamaica financial results ($ million) 2013 2015
  • Table 25 Historic - Flow Jamaica revenue (old style) 2015 2017
  • Table 26 Historic - Internet users, penetration 2000 2015
  • Table 27 Historic - Dial-up internet subscribers 2006 2016
  • Table 28 Historic - Fixed-line broadband subscribers and penetration 2006 2011
  • Table 29 Historic - Fixed lines in service and teledensity 2000 2011
  • Table 30 Historic - International internet bandwidth 2001 2011
  • Table 31 Historic - Flow Jamaica revenue (new style) 2016 2017
  • Chart 1 Growth in the number of mobile subscribers and penetration 2012 2027
  • Chart 2 Change in the number of mobile prepaid and contract subscribers 2012 2021
  • Chart 3 Decline in SMS traffic 2013 2021
  • Chart 4 Development of mobile ARPU by service 2013 2021
  • Chart 5 Growth in the number of mobile broadband subscribers 2012 2027
  • Chart 6 Growth in the number of Flow Jamaica's mobile subscribers 2016 2022
  • Chart 7 Growth in the number of fixed-line broadband subscribers and penetration 2012 2027
  • Chart 8 Total internet subscribers (fixed and mobile) and penetration 2012 2021
  • Chart 9 Development of internet market revenue 2013 2021
  • Chart 10 Growth in the number of Flow Jamaica's fixed-line and broadband subscribers 2016 2022
  • Chart 11 Growth in the number of fixed lines in service and teledensity 2012 2027
  • Chart 12 Development of fixed-line voice revenue by service 2013 2021
  • Chart 13 Development of fixed-line voice ARPU by service 2013 2021
  • Exhibit 1 Jamaica's e-Learning program
  • Exhibit 2 Submarine cable network links to Jamaica 2021
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