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1035100

Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Published: | BuddeComm | 179 Pages | Delivery time: 1-2 business days

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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses
Published: October 8, 2021
BuddeComm
Content info: 179 Pages
Delivery time: 1-2 business days
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Description

Morocco's goal of universal broadband access by 2022 put at risk by underperforming fixed broadband market

Morocco has one of the more advanced telecommunications sectors in Africa. It has been supported by the government's Maroc Digital 2020 strategy (which encourages the development of a digital economy) and the National Broadband Plan (which aims to provide the entire population with fixed or mobile broadband by the end of 2022).

The extension of mobile broadband services has gone far to improving internet access, and it accounts for 93% of all internet connections in the country. It is to be expected that if the government succeeds in achieving its universal broadband goal by 2022, it will be largely thanks to the widespread coverage of LTE networks.

Most fixed broadband connections in Morocco are via DSL, a segment of the market that has long been dominated by the incumbent Maroc Telecom but which, at the same time, has been held back from reaching its full potential due to the national copper-based network only reaching about 20% of the population. Fibre broadband grew by almost 80% in 2020, but the technology is at a relatively nascent stage in Morocco, accounting for less than one percent of all connections.

Other companies have attempted to break into the fixed broadband market but have been repeatedly thwarted by a lack of access to Maroc Telecom's DSL infrastructure. This situation culminated in Maroc Telecom being fined over MAD3 billion in 2020 for unfair competition practices by restricting local-loop unbundling. The fine was included in the MAD10 billion Covid-19 emergency fund which the government had established to upgrade its health infrastructure and assist the worst-affected segments of the economy during the pandemic. Following a profitable first quarter in 2020, Maroc Telecom donated a further MAD1.5 billion to the fund. This contribution was welcome, given that the State of Emergency has continued through to October 2021.

This report includes the regulator's market data to March 2021, telcos' financial and operating data updates to June 2021, Telecom Maturity Index charts and analyses, assessment of the global impact of Covid-19 on the telecoms sector, and other recent market developments.

Key developments:

  • World Bank's Digital Inclusion Development Policy Financing (DPF) program providing a $500 million loan to help Morocco develop its digital transformation and improve economic and social inclusion.
  • Maroc Telecom launches a new m-payment solution through its subsidiary MT Cash.
  • Telecom regulator approves the use of the Wi-Fi 6E standard in the 6MHz range.
  • Etisalat gains a majority stake in Maroc Telecom after acquiring the Abu Dhabi Fund for Development's shares, paying $505 million.
  • Orange Morocco acquires data centre provider EtixEverywhere's Moroccan business, including a Tier III data centre in Casablanca.

Companies mentioned in this report:

Maroc Telecom / Itissalatt Al-Maghrib (IAM), Orange Morocco, Inwi.

Table of Contents

Table of Contents

Key statistics

Regional Africa Market Comparison

  • Africa Telecom Maturity Index by tier
    • Market Leaders
    • Market Challengers
    • Market Emergents
  • TMI vs GDP
  • Mobile and mobile broadband penetration
  • Fixed versus mobile broadband penetration

Covid-19 and its impact on the telecom sector

  • Economic considerations and responses
  • Subscribers
  • Infrastructure
  • Impact on Morocco

Telecommunications market

  • Government support

Regulatory environment

  • Regulatory authority
  • Fixed-line developments
    • Telecommunications Law 1997
    • Telecom law amendments 2002
    • Telecom law amendments 2019
    • Law 55-01 of 2004
    • Universal service
    • Universal Service Fund (USF)
    • Telecom sector liberalisation
    • Privatisation
    • Interconnection
    • Number Portability (NP)
    • Local Loop Unbundling (LLU)
  • Mobile network developments
    • SIM card registration
    • Licensing
    • Mobile Number Portability (MNP)
    • Mobile Termination Rate (MTR)
    • Infrastructure sharing

Mobile market

  • Mobile statistics
    • General statistics
    • Mobile voice
    • Mobile data
    • Mobile broadband
  • Mobile infrastructure
    • Analogue networks
    • Digital networks
  • Major mobile operators
    • Itissalatt Al-Maghrib (IAM, Maroc Telecom)
    • Orange Morocco (Méditel)
    • Inwi (Wana)
  • Mobile content and applications
    • Mobile payments, m-banking
    • Satellite mobile

Fixed-line broadband market

  • Broadband statistics
  • Digital Subscriber Line (DSL) networks
    • Maroc Telecom (Menara)
  • Fibre-to-the-Premises (FttP) networks
  • Other fixed broadband services
    • Satellite broadband
    • Broadband over Powerlines (BPL)
    • Wireless broadband

Digital economy

  • E-commerce
  • E-learning
  • E-government
  • Tele-medicine

Fixed network market

  • Major network operators
    • Maroc Telecom
    • Orange Morocco (Médi Telecom, Méditel)
    • Inwi (formerly Wana, Maroc Connect)

Telecommunications infrastructure

  • National telecoms network
  • The MARWAN network
  • VoIP
  • Internet Exchange Points (IXPs)
  • Public call offices (teleboutiques)
  • International infrastructure
    • Submarine fibre
    • Terrestrial fibre and microwave
    • Satellite
  • Data centres

Appendix - Historic data

Glossary of abbreviations

Related reports

List of Tables

  • Table 1 - Top-Level Country Statistics and Telco Authorities - Morocco - 2021 (e)
  • Table 2 - Growth in the number of annual fixed number portings - 2011 - 2021
  • Table 3 - Growth in the number of mobile number portings - 2011 - 2021
  • Table 4 - Decline in the MTR by operator (MAD / minute) - 2011 - 2018
  • Table 5 - Growth in the number of mobile subscribers and penetration rate - 2011 - 2026
  • Table 6 - Change in the number of prepaid and contract subscribers (million) - 2009 - 2021
  • Table 7 - Change in the proportion of prepaid and contract subscribers - 2009 - 2021
  • Table 8 - Mobile market share of subscribers by operator - 2009 - 2021
  • Table 9 - Fall in the average price per minute for mobile services (MAD/minute) - 2012 - 2021
  • Table 10 - Average mobile traffic per subscriber (minutes per month) - 2012 - 2021
  • Table 11 - Change in mobile network voice traffic - 2011 - 2021
  • Table 12 - Fall in the number of SMS sent - 2011 - 2021
  • Table 13 - Growth in the number of mobile internet connections, by type (million) - 2011 - 2021
  • Table 14 - Growth in the number of active mobile broadband subscribers and penetration - 2011 - 2026
  • Table 15 - Change in market share of mobile internet subscribers by provider - 2011 - 2021
  • Table 16 - Maroc Telecom's mobile subscriber base and market share - 2009 - 2021
  • Table 17 - Change in the number of Maroc Telecom's prepaid and contract mobile subscribers (million) - 2009 - 2021
  • Table 18 - Change in the number of Maroc Telecom's mobile subscribers by platform (million) - 2012 - 2021
  • Table 19 - Decline in Maroc Telecom's ARPU - 2009 - 2021
  • Table 20 - Change in Maroc Telecom's domestic mobile revenue - 2011 - 2021
  • Table 21 - Change in Orange Morocco's mobile subscriber base and market share - 2011 - 2021
  • Table 22 - Change in Inwi's mobile subscriber base and market share - 2011 - 2021
  • Table 23 - Increase in the total number of internet subscribers, and penetration - 2009 - 2021
  • Table 24 - Increase in the number of fixed broadband subscribers and penetration - 2011 - 2026
  • Table 25 - Change in the market share of overall internet subscribers by ISP - 2012 - 2021
  • Table 26 - Change in the average revenue per internet subscriber (MAD/month/subscriber) - 2012 - 2021
  • Table 27 - Increase in the number of DSL subscribers - 2009 - 2021
  • Table 28 - Distribution of DSL access by speed (old style) - 2012 - 2017
  • Table 29 - Distribution of DSL access by speed (new style) - 2018 - 2021
  • Table 30 - Change in internet subscriber market share: DSL and mobile - 2010 - 2021
  • Table 31 - Increase in the number of Maroc Telecom's internet subscribers by access technology (thousand) - 2009 - 2021
  • Table 32 - FttP broadband subscribers - 2017 - 2021
  • Table 33 - Growth in the number and value of e-commerce transactions - 2014 - 2021
  • Table 34 - Change in the number of fixed lines in service and teledensity - 2011 - 2026
  • Table 35 - Change in the number of fixed and fixed-wireless lines in service (million) - 2011 - 2021
  • Table 36 - Decline in fixed-line voice traffic - 2013 - 2021
  • Table 37 - Decline in average fixed-line voice traffic - 2012 - 2021
  • Table 38 - Average revenue per fixed voice subscriber - 2012 - 2020
  • Table 39 - Change in fixed-line market share by provider - 2013 - 2021
  • Table 40 - Growth in the number of Maroc Telecom's domestic subscribers (million) - 2011 - 2021
  • Table 41 - Change in Maroc Telecom's revenue (MAD billion) - 2011 - 2021
  • Table 42 - Change in Maroc Telecom's EBITDA (MAD billion) - 2011 - 2021
  • Table 43 - Growth in Orange Morocco's revenue (€ million) - 2015 - 2021
  • Table 44 - Decline in the number of payphones in service - 2011 - 2021
  • Table 45 - Increase in international internet bandwidth - 2011 - 2020
  • Table 46 - Historic - International internet bandwidth - 1999 - 2010
  • Table 47 - Historic - Fixed lines in service and teledensity - 2005 - 2010
  • Table 48 - Historic - ICT use of services - 2010 - 2016
  • Table 49 - Historic - Mobile subscribers and penetration rate - 2000 - 2010
  • Table 50 - Historic - Average SMS cost - 2010 - 2015
  • Table 51 - Historic - Multiple SIM card use among mobile subscribers - 2012 - 2016
  • Table 52 - Historic - Smartphone penetration - 2012 - 2016
  • Table 53 - Historic - Fixed and fixed-wireless lines in service (million) - 2005 - 2010
  • Table 54 - Historic - SMS traffic - 2005 - 2010
  • Table 55 - Historic - Mobile network voice traffic - 2005 - 2010
  • Table 56 - Historic - Maroc Telecom domestic mobile revenue - 2005 - 2010
  • Table 57 - Historic - Payphones in service - 2005 - 2010
  • Table 58 - Historic - Change in Maroc Telecom's revenue (MAD billion) - 2008 - 2010
  • Table 59 - Historic - Change in Maroc Telecom's EBITDA (MAD billion) - 2008 - 2010

List of Charts

  • Chart 1 - Africa Telecoms Maturity Index - Market Leaders
  • Chart 2 - Africa - Market Leaders global ranking
  • Chart 3 - Africa Telecoms Maturity Index - Market Challengers
  • Chart 4 - Africa - Market Challengers global ranking
  • Chart 5 - Africa Telecoms Maturity Index - Market Emergents
  • Chart 6 - Africa - Market Emergents global ranking
  • Chart 7 - Overall view - Telecoms Maturity Index vs GDP per Capita
  • Chart 8 - Africa - mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 - Africa - fixed and mobile broadband penetration
  • Chart 10 - Growth in the number of annual fixed number portings - 2011 - 2021
  • Chart 11 - Growth in the number of mobile number portings - 2011 - 2021
  • Chart 12 - Growth in the number of mobile subscribers and penetration rate - 2011 - 2026
  • Chart 13 - Change in the number of prepaid and contract subscribers - 2009 - 2021
  • Chart 14 - Change in the proportion of prepaid and contract subscribers - 2009 - 2021
  • Chart 15 - Mobile market share of subscribers by operator - 2009 - 2021
  • Chart 16 - Fall in the average price per minute for mobile services - 2012 - 2021
  • Chart 17 - Average mobile traffic per subscriber - 2012 - 2021
  • Chart 18 - Change in mobile network voice traffic - 2011 - 2021
  • Chart 19 - Fall in the number of SMS sent - 2011 - 2021
  • Chart 20 - Growth in the number of mobile internet connections by type - 2011 - 2021
  • Chart 21 - Growth in the number of active mobile broadband subscribers and penetration - 2011 - 2026
  • Chart 22 - Change in market share of mobile internet subscribers by provider - 2011 - 2021
  • Chart 23 - Maroc Telecom's mobile subscriber base and market share - 2009 - 2021
  • Chart 24 - Change in the number of Maroc Telecom's prepaid and contract mobile subscribers - 2009 - 2021
  • Chart 25 - Change in the number of Maroc Telecom's mobile subscribers by platform - 2012 - 2021
  • Chart 26 - Decline in Maroc Telecom's ARPU - 2009 - 2021
  • Chart 27 - Change in Maroc Telecom's domestic mobile revenue - 2011 - 2021
  • Chart 28 - Change in Orange Morocco's mobile subscriber base and market share - 2011 - 2021
  • Chart 29 - Change in Inwi's mobile subscriber base and market share - 2011 - 2021
  • Chart 30 - Increase in the total number of internet subscribers, and penetration - 2009 - 2021
  • Chart 31 - Increase in the number of fixed broadband subscribers and penetration - 2011 - 2026
  • Chart 32 - Change in the market share of overall internet subscribers by ISP - 2012 - 2021
  • Chart 33 - Change in the average revenue per internet subscriber - 2012 - 2021
  • Chart 34 - Increase in the number of DSL subscribers - 2009 - 2021
  • Chart 35 - Distribution of DSL access by speed (new style) - 2018 - 2021
  • Chart 36 - Change in internet subscriber market share: DSL and mobile - 2010 - 2021
  • Chart 37 - Increase in the number of Maroc Telecom's internet subscribers by access technology - 2009 - 2021
  • Chart 38 - FttP broadband subscribers - 2017 - 2021
  • Chart 39 - Growth in the number and value of e-commerce transactions - 2014 - 2021
  • Chart 40 - Change in the number of fixed lines in service and teledensity - 2011 - 2026
  • Chart 41 - Change in the number of fixed and fixed-wireless lines - 2011 - 2021
  • Chart 42 - Decline in fixed-line voice traffic - 2013 - 2021
  • Chart 43 - Decline in average fixed-line voice traffic - 2012 - 2021
  • Chart 44 - Average revenue per fixed voice subscriber - 2012 - 2020
  • Chart 45 - Change in fixed-line market share by provider - 2013 - 2021
  • Chart 46 - Growth in the number of Maroc Telecom's domestic subscribers - 2011 - 2021
  • Chart 47 - Change in Maroc Telecom's revenue - 2011 - 2021
  • Chart 48 - Change in Maroc Telecom's EBITDA - 2011 - 2021
  • Chart 49 - Growth in Orange Morocco's revenue - 2015 - 2021
  • Chart 50 - Decline in the number of payphones in service - 2011 - 2021
  • Chart 51 - Increase in international internet bandwidth - 2011 - 2020

List of Exhibits

  • Exhibit 1 - Regional Telecom Maturity Index global ranking
  • Exhibit 2 - Generalised Market Characteristics by Market Segment
  • Exhibit 3 -Africa - Market Leaders and market developments
  • Exhibit 4 - Africa - Market Challengers and market developments
  • Exhibit 5 - Africa - Market Emergents and market developments