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PUBLISHER: BuddeComm | PRODUCT CODE: 1067663

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PUBLISHER: BuddeComm | PRODUCT CODE: 1067663

Rwanda - Telecoms, Mobile and Broadband - Statistics and Analyses

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Rwanda's regulator secures m-money interoperability

Rwanda was slow to liberalise the mobile sector, allowing MTN a monopoly until 2006 when the fixed-line incumbent, Rwandatel (since acquired by Liquid Intelligence Technologies) became the second mobile operator. There was effective competition among three operators after Tigo launched services in 2009. However, the acquisition of Tigo by Airtel saw a significant consolidation in the market, and the cancellation of Rwandatel's licence in 2011 resulted in the market becoming a duopoly between the dominant operator MTN and Airtel.

The fixed broadband sector has suffered from limited fixed-line infrastructure and high prices. Nevertheless, operators are rolling out national backbone networks which also allow them to connect to the international submarine cables on Africa's east coast. These cables gave the entire region greater internet bandwidth and ended the dependency on satellites. Liquid Technologies has continued to expand its FttP services across Kigali and a number of other towns, while the country also has a new cable link with Tanzania, and via Tanzania's national broadband backbone it has gained connectivity to the networks of several other countries in the region.

The number of subscribers on LTE infrastructure has increased sharply, helped by national LTE coverage achieved in mid-2018. Mobile remains the dominant platform for voice and data services. The regulator noted that the number of mobile subscribers increased 2.7% in 2021, year-on-year. However, there was a slight fall in the beginning of 2022, though this decline was entirely from Airtel.

Key developments:

  • Rwanda's schools benefit from connection to One Web Satellite's network;
  • Regulator tightens SIM card registration conditions;
  • Interoperability introduced between m-money platforms;
  • MTN invests in network upgrades, renews operating licence to July 2031;
  • Government commits to smart city infrastructure investment;
  • MNOs implement One Network Area scheme removing roaming charges;
  • Report update includes the regulator's annual report for 2020-21, market data to January 2022, telcos' operating data to Q4 2021, updated Telecom Maturity Index tables, charts and analyses, assessment of the global impact of the pandemic on the telecoms sector, recent market developments.

Companies mentioned in this report:

Rwandatel (Terracom, LapGreen); MTN Rwanda; Liquid Telecom; Tigo Rwanda (Millicom); Bharti Airtel; Artel Communications; Electrogaz.

Table of Contents

Key statistics

Regional Africa Market Comparison

  • Market characteristics
  • Market Leaders
  • Market Challengers
  • Market Emergents
  • TMI vs GDP
  • Mobile and mobile broadband penetration
  • Fixed versus mobile broadband penetration

Country overview

Covid-19 and its impact on the telecom sector

  • Economic considerations and responses
  • Subscribers
  • Infrastructure

Regulatory environment

  • Regulatory authority
    • Rwanda Utilities Regulatory Agency (RURA)
    • RITA and NICT
  • Fixed-line developments
    • Licensing
    • Market liberalisation
    • Third operator licence
    • Fourth operator licence
    • Interconnection
    • Universal access
  • Mobile network developments
    • Mobile Number Portability (MNP)
    • Tower infrastructure
    • Quality of Service (QoS)
    • One Area Network
    • SIM card registration

Telecommunications market

  • Historic overview
  • Market analysis

Mobile market

  • Market analysis
  • Mobile statistics
  • Mobile infrastructure
    • 4G (LTE)
    • 3G
    • Mobile satellite
    • Mobile data
    • Mobile broadband
  • Major mobile operators
    • MTN Rwanda
    • Rwandatel (formerly Terracom Mobile)
    • Tigo Rwanda
    • Airtel Rwanda
  • Mobile handsets
  • Mobile content and applications
    • Money transfer, m-banking

Fixed-line broadband market

  • Introduction
  • Broadband statistics
  • Rwanda Internet Exchange Point (RIXP)
  • Cybercafes and telecentres
  • One Laptop per Child (OLPC)
  • Other initiatives
  • Fixed-line broadband technologies
    • Digital Subscriber Line (DSL) networks
    • Fibre-to-the-Premises (FttP) networks
    • Other fixed broadband services

Digital Economy

  • E-government
  • E-health
  • E-learning
  • Cloud services

Fixed network operators

  • Liquid Telecom
    • Privatisation
    • Network infrastructure
    • Wireless local loop (WLL)
  • Artel Communications

Telecommunications infrastructure

  • Overview of the national telecom network
    • Liquid (Rwandatel/Terracom)
    • Electrogaz
    • MTN Rwanda
  • International infrastructure
    • VSAT
    • Smart Africa Alliance
    • The East Africa Backhaul System (EABS)
    • Submarine cables

Appendix - Historic data

Glossary of abbreviations

Related reports

List of Tables

  • Table 1 - Top Level Country Statistics and Telco Authorities - Rwanda - 2021 (e)
  • Table 2 - Decline in termination rates by service (RWF per minute/SMS) - 2017 - 2019
  • Table 3 - Development of telecom sector investment - 2012 - 2021
  • Table 4 - Development of telecom sector revenue - 2012 - 2021
  • Table 5 - Change in the number of prepaid and contract mobile subscribers (thousand) - 2015 - 2021
  • Table 6 - Change in mobile call tariffs (RWF / minute) - 2012 - 2021
  • Table 7 - Development of mobile sector revenue - 2015 - 2021
  • Table 8 -Mobile geographic coverage by operator - 2018
  • Table 9 -Mobile population coverage by operator - 2018
  • Table 10 - Growth in the number of mobile subscribers and penetration - 2012 - 2027
  • Table 11 - Mobile subscribers by operator (regulator data) (million) - 2012 - 2021
  • Table 12 - Change in the market share of mobile subscribers by operator - 2012 - 2021
  • Table 13 - Growth in fixed and mobile broadband traffic (TB) - 2020 - 2021
  • Table 14 - Growth in the number of active mobile broadband subscribers and penetration - 2012 - 2027
  • Table 15 - Change in the share of mobile internet subscribers by operator - 2012 - 2021
  • Table 16 - Change in the number of mobile internet subscribers by operator (million) - 2012 - 2021
  • Table 17 - Development of MTN Rwanda's mobile ARPU - 2012 - 2021
  • Table 18 - MTN Rwanda financial data (ZAR million) - 2012 - 2021
  • Table 19 - Growth in the number of MTN Rwanda's mobile subscribers - 2012 - 2021
  • Table 20 - Change in the number of Airtel Rwanda's subscribers - 2012 - 2021
  • Table 21 - M-money transactions and value - 2016 - 2018
  • Table 22 - Growth in the number of internet users and penetration - 2012 - 2021
  • Table 23 - Internet subscribers by platform - 2012 - 2021
  • Table 24 - Dial-up internet subscribers by operator - 2013 - 2021
  • Table 25 - Change in the number of fixed broadband (>256kb/s) subscribers by operator - 2013 - 2021
  • Table 26 - Internet subscribers by major ISP - 2012 - 2021
  • Table 27 - Fixed lines in service and teledensity - 2012 - 2027
  • Table 28 - Change in the number of fixed lines by operator - 2012 - 2021
  • Table 29 - Increase in international bandwidth - 2012 - 2021
  • Table 30 - Historic - Telecom sector investment - 2005 - 2011
  • Table 31 - Historic - Telecom sector revenue - 2002 - 2011
  • Table 32 - Historic - Fixed lines in service and teledensity - 1999 - 2011
  • Table 33 - Historic - Internet subscribers and penetration rate - 1999 - 2011
  • Table 34 - Historic - Mobile subscribers and penetration rate - 1999 - 2011
  • Table 35 - Historic - MTN Rwanda ARPU - 2002 - 2011
  • Table 36 - Historic - Tigo Rwanda B2C subscribers - 2010 - 2017
  • Table 37 - Historic - Tigo Rwanda mobile subscribers - 2015 - 2018
  • Table 38 - Historic - International bandwidth - 2006 - 2011
  • Table 39 - Historic - Change in mobile call tariffs (RWF / minute) - 2009 - 2011
  • Table 40 - Historic - Mobile subscribers by operator (regulator data) (million) - 2009 - 2011
  • Table 41 - Historic - Growth in the number of active mobile broadband subscribers and penetration - 2010 - 2011
  • Table 42 - Historic - Change in the number of Airtel Rwanda's subscribers - 2010 - 2011
  • Table 43 - Historic - Internet subscribers by platform (thousand) - 2009 - 2011
  • Table 44 - Historic - Change in the number of fixed lines by operator - 2010 - 2011

List of Charts

  • Chart 1 - Africa Telecoms Maturity Index - Market Leaders
  • Chart 2 - Africa - Market Leaders global ranking
  • Chart 3 - Africa Telecoms Maturity Index - Market Challengers
  • Chart 4 - Africa - Market Challengers global ranking
  • Chart 5 - Africa Telecoms Maturity Index - Market Emergents
  • Chart 6 - Africa - Market Emergents global ranking
  • Chart 7 - Africa - Telecoms Maturity Index vs GDP per capita
  • Chart 8 - Africa - Mobile subscriber penetration vs mobile broadband penetration
  • Chart 9 - Africa - Fixed and mobile broadband penetration
  • Chart 10 - Development of telecom sector investment - 2012 - 2021
  • Chart 11 - Development of telecom sector revenue - 2012 - 2021
  • Chart 12 - Change in the number of prepaid and contract mobile subscribers - 2015 - 2021
  • Chart 13 - Development of mobile sector revenue - 2015 - 2021
  • Chart 14 - Growth in the number of mobile subscribers and penetration - 2012 - 2027
  • Chart 15 - Change in the market share of mobile subscribers by operator - 2012 - 2021
  • Chart 16 - Growth in fixed and mobile broadband traffic (TB) - 2020 - 2021
  • Chart 17 - Growth in the number of active mobile broadband subscribers and penetration - 2012 - 2027
  • Chart 18 - Change in the share of mobile internet subscribers by operator - 2012 - 2021
  • Chart 19 - Change in the number of mobile internet subscribers by operator - 2012 - 2021
  • Chart 20 - Development of MTN Rwanda's mobile ARPU - 2012 - 2021
  • Chart 21 - MTN Rwanda financial data - 2012 - 2021
  • Chart 22 - Growth in the number of MTN Rwanda's mobile subscribers - 2012 - 2021
  • Chart 23 - Change in the number of Airtel Rwanda's subscribers - 2012 - 2021
  • Chart 24 - Growth in the number of internet users and penetration - 2012 - 2021
  • Chart 25 - Fixed lines in service and teledensity - 2012 - 2027

List of Exhibits

  • Exhibit 1 - Map of Telecom Maturity Index global ranking among countries in Africa
  • Exhibit 2 - Generalised Market Characteristics by Market Segment
  • Exhibit 3 - Africa - Market Leaders and market developments
  • Exhibit 4 - Africa - Market Challengers and market developments
  • Exhibit 5 - Africa - Market Emergents and market developments
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