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Market Research Report

Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses

Published by BuddeComm Product code 960339
Published Content info 156 Pages
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Morocco - Telecoms, Mobile and Broadband - Statistics and Analyses
Published: September 2, 2020 Content info: 156 Pages
Description

Morocco gains World bank funds for digital transformation program

Morocco has developed one of the most advanced telecommunications markets in Africa, supported by the government's Maroc Digital 2020 strategy to encourage the development of a digital economy and on the National Broadband Plan which aims to provide fixed or mobile broadband access to the entire population by 2022. The country had the fastest mobile broadband data rates in Africa as of June 2020, a testament to investments made by the MNOs over the years.

The part-privatised incumbent telco Maroc Telecom remains the dominant player in the fixed-line sector though it has effective competition in the mobile sector. The fixed-line broadband market remains dominated by Maroc Telecom. In February 2020 the company was heavily fined for failing to enable competitor access to its DSL infrastructure, but despite these regulatory efforts to enforce LLU and wholesale pricing there is little in the way of access to its networks and as a result the fixed-line broadband market has not developed to its potential.

The introduction and extension of mobile broadband services has gone far to improving access nationally. Mobile internet by early 2020 accounted for 93.3% of all internet connections, leaving Maroc Telecom's DSL service with most of the remainder. The dominance of mobile internet access is likely to continue given the improvements in LTE reach and capabilities, and the preference among consumers to adopt mobile solutions for both voice and data.

This report analyses Morocco's fixed-line, broadband and mobile telephony sectors, including statistics, assessments of recent regulatory measures, details on licensing regimes and spectrum auctions, and profiles of the major players. The report also includes a range of subscriber forecasts to 2025.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

  • Government progresses with several key telecom projects, sells an 8% stake in Maroc Telecom;
  • Maroc Telecom launches a revised m-payment solution through its subsidiary MT Cash;
  • Telecom regulator fines Maroc Telecom MAD3.3 billion for uncompetitive practice in denying other telcos access to LLU services;
  • Orange Group extends international money transfer solution from France to include Morocco;
  • World bank provides $500 million to fund Morocco's digital transformation;
  • Maroc Digital 2020 strategy takes shape;
  • Government sets up digital teaching in response to COVID-19 lockdown;
  • National Broadband Plan to 2022 extending reach of services;
  • Inwi and Maroc Telecom trial 5G technologies;

Report updates include the regulator's market data to December 2019, telcos' operating data to Q2 2020, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Table of Contents

Table of Contents

Key statistics

Regional Africa Market Comparison

  • TMI vs GDP
  • Mobile and mobile broadband
  • Fixed and mobile broadband

COVID-19 and its impact on the telecom sector

  • Economic considerations and responses
  • Mobile devices
  • Subscribers
  • Infrastructure

Telecommunications market

  • Market analysis
  • Government support

Regulatory environment

  • Regulatory authority
  • Fixed-line developments
    • Telecommunications Law 1997
    • Telecom law amendments 2002
    • Telecom law amendments 2014
    • Telecom law amendments 2019
    • Law 55-01 of 2004
    • Universal service
    • Universal Service Fund (USF)
    • Telecom sector liberalisation
    • Privatisation
    • Interconnection
    • Number Portability (NP)
    • Unbundled Local Loop (ULL)
  • Mobile network developments
    • SIM card registration
    • Licensing
    • Mobile Number Portability (MNP)
    • No worrieMobile Termination Rates (MTRs)
    • Infrastructure sharing

Mobile market

  • Market analysis
  • Mobile statistics
    • General statistics
    • Mobile voice
    • Mobile data
    • Mobile broadband
  • Mobile infrastructure
    • Analogue networks
    • Digital networks
  • Major mobile operators
    • Itissalatt Al-Maghrib (IAM, Maroc Telecom)
    • Orange Morocco (Méditel)
    • Inwi (Wana)
  • Mobile content and applications
    • Mobile payments, m-banking
    • Satellite mobile

Fixed-line broadband market

  • Introduction and statistical overview
    • Broadband statistics
  • Digital Subscriber Line (DSL) networks
    • Maroc Telecom (Menara)
  • Fibre-to-the-Premises (FttP) networks
  • Other fixed broadband services
    • Satellite broadband
    • Broadband over Powerlines (BPL)
    • Wireless broadband

Digital economy

  • E-commerce
  • E-learning
  • E-government
  • Tele-medicine

Fixed network operators

  • Maroc Telecom
  • Orange Morocco (Médi Telecom, Méditel)
  • Inwi (formerly Wana, Maroc Connect)

Telecommunications infrastructure

  • Overview of the national telecoms network
  • The MARWAN network
  • VoIP
  • Internet Exchange Points (IXPs)
  • Public call offices (teleboutiques)
  • International infrastructure
    • Submarine fibre
    • Terrestrial fibre and microwave
    • Satellite
  • Data centres

Appendix - Historic data

Glossary of abbreviations

Related reports

List of Tables

  • Table 1 - Top Level Country Statistics and Telco Authorities - Morocco - 2020 (e)
  • Table 2 - Growth in the number of fixed number portings - 2011 - 2019
  • Table 3 - Growth in the number of mobile number portings - 2011 - 2019
  • Table 4 - MTRs by operator - 2011 - 2018
  • Table 5 - Growth in the number of mobile subscribers and penetration rate - 2009 - 2025
  • Table 6 - Change in the number of prepaid and contract subscribers - 2012 - 2019
  • Table 7 - Change in the proportion of prepaid and contract subscribers - 2012 - 2019
  • Table 8 - Mobile market share of subscribers by operator - 2009 - 2019
  • Table 9 - Fall in the average price per minute for mobile services - 2012 - 2019
  • Table 10 - Average mobile traffic per subscriber - 2012 - 2019
  • Table 11 - Change in mobile network voice traffic - 2010 - 2019
  • Table 12 - Fall in the number of SMS sent - 2010 - 2019
  • Table 13 - Growth in the number of mobile internet connections, by type - 2011 - 2019
  • Table 14 - Change in market share of mobile internet subscribers by provider - 2015 - 2019
  • Table 15 - Growth in the number of active mobile internet connections, and penetration - 2010 - 2025
  • Table 16 - Maroc Telecom's mobile subscriber base and market share - 2009 - 2020
  • Table 17 - Change in the number of Maroc Telecom's prepaid and contract mobile subscribers - 2014 - 2020
  • Table 18 - Change in the number of Maroc Telecom's mobile subscribers by platform - 2012 - 2019
  • Table 19 - Decline in Maroc Telecom's ARPU - 2009 - 2020
  • Table 20 - Change in Maroc Telecom's domestic mobile revenue - 2010 - 2020
  • Table 21 - Change in Orange Morocco's mobile subscriber base and market share - 2009 - 2020
  • Table 22 - Change in Inwi's mobile subscriber base and market share - 2011 - 2019
  • Table 23 - Increase in the total number of internet subscribers, and penetration - 2009 - 2019
  • Table 24 - Increase in the number of fixed broadband subscribers and penetration - 2010 - 2025
  • Table 25 - Change in the market share of overall internet subscribers by ISP - 2012 - 2019
  • Table 26 - Change in the average revenue per internet subscriber - 2012 - 2019
  • Table 27 - Increase in the number of DSL subscribers - 2009 - 2019
  • Table 28 - Distribution of DSL access by speed (old style) - 2012 - 2017
  • Table 29 - Distribution of DSL access by speed (new style) - 2018 - 2019
  • Table 30 - Change in internet subscriber market share: DSL and mobile - 2009 - 2019
  • Table 31 - Increase in the number of Maroc Telecom's internet subscribers by access technology - 2009 - 2020
  • Table 32 - FttP broadband subscribers - 2017 - 2019
  • Table 33 - Growth in the number and value of e-commerce transactions - 2014 - 2020
  • Table 34 - Change in fixed-line market share by provider - 2013 - 2019
  • Table 35 - Growth in the number of Maroc Telecom's domestic subscribers - 2011 - 2020
  • Table 36 - Change in Maroc Telecom's revenue - 2008 - 2020
  • Table 37 - Change in Maroc Telecom's EBITDA - 2008 - 2020
  • Table 38 - Growth in Orange Morocco's revenue - 2015 - 2020
  • Table 39 - Change in the number of fixed and fixed-wireless lines in service - 2010 - 2019
  • Table 40 - Change in the number of fixed lines in service and teledensity - 2010 - 2025
  • Table 41 - Decline in fixed-line voice traffic - 2013 - 2019
  • Table 42 - Decline in average fixed-line voice traffic - 2012 - 2019
  • Table 43 - Average revenue per fixed voice subscriber - 2012 - 2019
  • Table 44 - Decline in the number of payphones in service - 2010 - 2019
  • Table 45 - Increase in international internet bandwidth - 2010 - 2019
  • Table 46 - Historic - International internet bandwidth - 1999 - 2009
  • Table 47 - Historic - Fixed lines in service and teledensity - 2005 - 2009
  • Table 48 - Historic - ICT use of services - 2010 - 2016
  • Table 49 - Historic - Mobile subscribers and penetration rate - 2000 - 2009
  • Table 50 - Historic - Average SMS cost - 2010 - 2015
  • Table 51 - Historic - Multiple SIM card use among mobile subscribers - 2012 - 2016
  • Table 52 - Historic - Smartphone penetration - 2012 - 2016
  • Table 53 - Historic - Fixed and fixed-wireless lines in service - 2005 - 2009
  • Table 54 - Historic - SMS traffic - 2005 - 2009
  • Table 55 - Historic - Mobile network voice traffic - 2005 - 2009
  • Table 56 - Historic - Maroc Telecom domestic mobile revenue - 2005 - 2009
  • Table 57 - Historic - Payphones in service - 2005 - 2009

List of Charts

  • Chart 1 - Overall Africa view - Telecoms Maturity Index vs GDP per capita
  • Chart 2 - North Africa - Telecoms Maturity Index vs GDP per capita
  • Chart 3 - Africa - Top-tier Telecoms Maturity Index (Market Leaders)
  • Chart 4 - North Africa -Telecoms Maturity Index by country
  • Chart 5 - North Africa mobile subscriber penetration versus mobile broadband penetration
  • Chart 6 - North Africa fixed and mobile penetration rates
  • Chart 7 - Growth in the number of fixed number portings - 2011 - 2019
  • Chart 8 - Growth in the number of mobile number portings - 2011 - 2019
  • Chart 9 - Growth in the number of mobile subscribers and penetration rate - 2010 - 2025
  • Chart 10 - Change in the number of prepaid and contract subscribers - 2012 - 2019
  • Chart 11 - Change in the proportion of prepaid and contract subscribers - 2012 - 2019
  • Chart 12 - Mobile market share of subscribers by operator - 2009 - 2019
  • Chart 13 - Fall in the average price per minute for mobile services (MAD/minute) - 2012 - 2019
  • Chart 14 - Average mobile traffic per subscriber (minutes per month) - 2012 - 2019
  • Chart 15 - Change in mobile network voice traffic - 2005 - 2019
  • Chart 16 - Fall in the number of SMS sent - 2005 - 2019
  • Chart 17 - Growth in the number of mobile internet connections by type - 2011 - 2019
  • Chart 18 - Change in market share of mobile internet subscribers by provider - 2015 - 2019
  • Chart 19 - Growth in the number of active mobile internet connections, and penetration - 2010 - 2025
  • Chart 20 - Maroc Telecom's mobile subscriber base and market share - 2009 - 2020
  • Chart 21 - Change in the number of Maroc Telecom's prepaid and contract mobile subscribers (million) - 2014 - 2020
  • Chart 22 - Change in the number of Maroc Telecom's mobile subscribers by platform - 2012 - 2019
  • Chart 23 - Decline in Maroc Telecom's ARPU - 2009 - 2020
  • Chart 24 - Change in Maroc Telecom's domestic mobile revenue - 2005 - 2020
  • Chart 25 - Change in Orange Morocco's mobile subscriber base and market share - 2009 - 2020
  • Chart 26 - Change in Inwi's mobile subscriber base and market share - 2011 - 2019
  • Chart 27 - Increase in the total number of internet subscribers, and penetration - 2009 - 2019
  • Chart 28 - Increase in the number of fixed broadband subscribers and penetration - 2010 - 2025
  • Chart 29 - Change in the market share of overall internet subscribers by ISP - 2012 - 2019
  • Chart 30 - Change in the average revenue per internet subscriber (MAD/month/subscriber) - 2012 - 2019
  • Chart 31 - Increase in the number of DSL subscribers - 2009 - 2019
  • Chart 32 - Change in internet subscriber market share: DSL and mobile - 2009 - 2019
  • Chart 33 - Increase in the number of Maroc Telecom's internet subscribers by access technology (thousand) - 2009 - 2020
  • Chart 34 - Growth in the number and value of e-commerce transactions - 2014 - 2020
  • Chart 35 - Change in fixed-line market share by provider - 2013 - 2019
  • Chart 36 - Growth in the number of Maroc Telecom's domestic subscribers (million) - 2011 - 2019
  • Chart 37 - Change in Maroc Telecom's revenue (MAD billion) - 2008 - 2019
  • Chart 38 - Change in Maroc Telecom's EBITDA (MAD billion) - 2008 - 2020
  • Chart 39 - Growth in Orange Morocco's revenue (€ million) - 2015 - 2020
  • Chart 40 - Change in the number of fixed and fixed-wireless lines (million) - 2005 - 2019
  • Chart 41 - Change in the number of fixed lines in service and teledensity - 2010 - 2025
  • Chart 42 - Decline in fixed-line voice traffic - 2013 - 2019
  • Chart 43 - Decline in average fixed-line voice traffic - 2012 - 2019
  • Chart 44 - Decline in the number of payphones in service - 2010 - 2019
  • Chart 45 - Increase in international internet bandwidth - 2010 - 2019

List of Exhibits

  • Exhibit 1 - Generalised Market Characteristics by Market Segment
  • Exhibit 2 - North Africa - Key Characteristics of Telecoms Markets by Country
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