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Market Research Report

Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses

Published by BuddeComm Product code 960346
Published Content info 163 Pages
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Zimbabwe - Telecoms, Mobile and Broadband - Statistics and Analyses
Published: August 31, 2020 Content info: 163 Pages
Description

Zimbabwe's hyperinflation affecting telcos' revenue

Zimbabwe since 2019 has been hit by significant macro-economic difficulties, a climate-related drought, and the effects of COVID-19. Revenue from the telecom sector came under pressure from a number of recent regulatory measures and taxes imposed by the cash-strapped government, though to alleviate the effects of inflation, mobile service tariffs have been increased three times since mid-2019. While these measures were aimed at helping MNOs to pay for internet bandwidth and equipment with a deteriorating currency, the effect later into 2020 is likely to reduce consumption of services among subscribers. Inflation has become so high that year-on-year revenue comparisons from 2019 are difficult to assess meaningfully.

The three MNOs Econet Wireless, NetOne and Telecel Zimbabwe continue to invest in network upgrades, partly supported by government efforts and cash released from the Universal Service Fund.

International bandwidth has improved since fibre links to several submarine cables were established via neighbouring countries. The expansion of 3G and LTE-based mobile broadband services has meant that about 85% of the population has access to the internet. Investment in fixed broadband infrastructure has also resulted in a slow but steady growth in the number of DSL connections, and also fibre subscriptions.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:

  • Government asks World bank's IFC to advise on TelOne and NetOne privatisation;
  • Telcos agree to the government's infrastructure sharing policy;
  • Regulator revokes a number of ISP licenses;
  • TelOne providing satellite broadband with Avanti Communications;
  • Regulator allocates more spectrum to the MNOs to increase capacity as a COVID-19 response;
  • Government enforces m-money interoperability on MNOs, changes m-money tax basis;
  • NetOne refreshes m-money service;
  • Government begins $250 million investment to build 500 mobile towers to serve rural areas;
  • Report update includes the regulator's market data to Q1 2020, telcos' operating and financial data to March 2020, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:

TelOne, Econet, TeleAccess, Afritell, DataOne, Powertel Communications, Telco Internet, Broadlands Networks, Aquiva, Africa Online, ComOne, Ecoweb, iWay Africa (MWEB), TelOne, NetOne, Econet Wireless, Telecel, Telecontract, Dandemutande (uMax), Afritell, Liquid Telecom, DataOne, Powertel Communications, Telco Internet, Broadlands Networks, Aquiva, Zimbabwe Online (ZOL), Aptics.

Table of Contents

Table of Contents

Key Statistics

Regional Africa Market Comparison

  • TMI vs GDP
  • Mobile and mobile broadband
  • Fixed and mobile broadband

Country overview

COVID-19 and its impact on the telecom sector

  • Economic considerations and responses
  • Mobile devices
  • Subscribers
  • Infrastructure

Telecommunications market

  • Historical overview
  • Market analysis

Regulatory environment

  • Regulatory authority
  • Fixed-line developments
    • Sector Reform Policy 1996
    • Posts and Telecommunications Act 2000
    • Telecom sector liberalisation
    • SNO licence
    • Privatisation
    • Licence fees
    • ICT Strategy 2010
    • ICT Strategy 2015
    • National Policy for ICT Act 2016
    • International gateways, interconnection
    • Value-added tax (VAT)
    • Universal Service Fund (USF)
    • Subscriber registration
    • Infrastructure sharing
    • Converged Licensing Framework (CLF)
  • Mobile market developments
    • SIM card registration
    • Fourth mobile licence
    • Mobile Number Portability (MNP)
    • Network sharing
    • Spectrum auction
    • Spectrum Allocation Plan

Mobile market

  • Market analysis
  • Mobile statistics
  • Mobile infrastructure
    • 4G (LTE)
    • 3G
    • Satellite mobile
  • Mobile data
  • Mobile broadband
  • Major mobile operators
    • Econet Wireless Zimbabwe (EWZ)
    • NetOne
    • Telecel Zimbabwe
    • Mobile Virtual Network operators (MVNOs)
  • Mobile content and applications
    • Money transfer, m-banking
    • M-commerce

Fixed-line broadband market

  • Introduction and statistical overview
    • Broadband statistics
    • Zimbabwe Internet Exchange (ZINX)
    • National Broadband Project
  • Digital Subscriber Line (DSL) Networks
    • ISP market
  • Fibre-to-the-Premises (FttP)
  • Other fixed broadband services
    • WiMAX
    • Wi-Fi
    • Satellite broadband

Digital Economy

  • E-commerce
  • E-learning
  • E-health

Fixed network operators

  • TelOne
    • Fixed-line infrastructure
  • TeleAccess Zimbabwe
  • Afritell

Telecommunications infrastructure

  • Overview of the national telecom network
  • Smart grid infrastructure
  • International infrastructure
    • TelOne
    • Liquid Telecom (Econet)
    • Other carriers
    • Data centres
    • Internet Exchange Point (IXP)

Appendix - Historic data

Glossary of abbreviations

Related reports

List of Tables

  • Table 1 - Top Level Country Statistics and Telco Authorities - Zimbabwe - 2020 (e)
  • Table 2 - Change in telecom revenue by services - 2010 - 2020
  • Table 3 - Development of mobile voice traffic - 2012 - 2020
  • Table 4 - Mobile market financial data - 2010 - 2020
  • Table 5 - Growth in the number of base stations in service by technology - 2013 - 2020
  • Table 6 - Change in the market share of 2G base stations by operator - 2015 - 2020
  • Table 7 - Change in the market share of 3G base stations by operator - 2015 - 2020
  • Table 8 - Change in the market share of LTE base stations by operator - 2015 - 2020
  • Table 9 - Change in the number of mobile subscribers and penetration - 2010 - 2025
  • Table 10 - Growth in the number of active mobile subscriptions, and penetration rate - 2010 - 2025
  • Table 11 - Change in the number of active mobile subscriptions by operator- 2014 - 2020
  • Table 12 - Change in the market share of active mobile subscriptions by operator - 2013 - 2020
  • Table 13 - LTE mobile internet subscribers - 2014 - 2017
  • Table 14 - Growth in mobile data traffic - 2012 - 2020
  • Table 15 - Change in the market share of mobile data traffic by operator - 2016 - 2020
  • Table 16 - Change in the number of mobile subscribers and penetration - 2010 - 2025
  • Table 18 - Growth in Econet Wireless's data revenue - 2010 - 2019
  • Table 19 - Growth in the number of Econet Wireless's mobile subscribers - 2010 - 2020
  • Table 20 - Decline in the number of NetOne's active mobile subscribers - 2011 - 2020
  • Table 21 - Change in the number of Telecel's active mobile subscribers - 2011 - 2020
  • Table 22 - Increase in the number of Econet Wireless's registered EcoCash subscribers - 2012 - 2019
  • Table 23 - Econet Wireless's active EcoCash subscribers (regulator data) - 2015 - 2020
  • Table 24 - Development of Econet Wireless's EcoCash revenue - 2013 - 2017
  • Table 25 - Econet Wireless EcoCash transactions - 2013 - 2018
  • Table 26 - Increase in the number of Econet Wireless's EcoCash agents - 2013 - 2019
  • Table 27 -Market share of active m-money subscribers by operator - 2015 -2020
  • Table 28 - Mobile money market subscribers and agents - 2013 - 2020
  • Table 29 - Change in the value of the m-money market - 2016 - 2020
  • Table 30 - Increase in internet access revenue and investment - 2010 - 2020
  • Table 31 - Growth in the number of internet subscribers and penetration - 2010 - 2020
  • Table 32 - Growth in the number of fixed-line broadband subscribers and penetration - 2010 - 2025
  • Table 33 - Growth in the number of DSL subscribers - 2012 - 2020
  • Table 34 - Growth in the number of Ecoweb's data subscribers - 2012 - 2019
  • Table 35 - Ecoweb broadband revenue - 2013 - 2019
  • Table 36 - Growth in the number of fibre broadband subscribers - 2013 - 2020
  • Table 37 - Decline in the number of WiMAX internet subscribers - 2013 - 2020
  • Table 38 - Satellite internet subscribers - 2013 - 2020
  • Table 39 - TelOne financial data - 2012 - 2018
  • Table 40 - TelOne revenue by type - 2014 - 2018
  • Table 41 - National backbone fibre length - 2013 - 2017
  • Table 42 - Decline in the number of fixed lines in service and teledensity - 2010 - 2025
  • Table 43 - Change in fixed-line telephony revenue - 2013 - 2019
  • Table 44 - Fixed-line voice traffic - 2012 - 2020
  • Table 45 - Increase in international internet bandwidth - 2010 - 2020
  • Table 46 - International bandwidth by operator (Mb/s) -2015 - 2020
  • Table 47 - Historic - Mobile subscriptions and penetration rate in Zimbabwe - 1999 - 2009
  • Table 48 - Historic - Active mobile subscriptions - 2000 - 2008
  • Table 49 - Historic - Fixed lines in service and teledensity in Zimbabwe - 1999 - 2009
  • Table 50 - Historic - Fixed-line broadband subscribers and penetration - 2001 - 2009
  • Table 51 - Historic - International bandwidth - 2002 - 2009

List of Charts

  • Chart 1 - Overall Africa view - Telecoms Maturity Index vs GDP per capita
  • Chart 2 - East Africa - Telecoms Maturity Index vs GDP per capita
  • Chart 3 - Africa - Middle-tier Telecoms Maturity Index (Market Challengers)
  • Chart 4 - East Africa -Telecoms Maturity Index by country
  • Chart 5 - East Africa mobile subscriber penetration versus mobile broadband penetration
  • Chart 6 - East Africa fixed and mobile penetration rates
  • Chart 7 - Change in telecom revenue by services ($ million) - 2010 - 2020
  • Chart 8 - Development of mobile voice traffic - 2012 - 2020
  • Chart 9 - Development of mobile voice traffic - 2010 - 2020
  • Chart 10 - Growth in the number of base stations in service by technology - 2013 - 2020
  • Chart 11 - Change in the market share of 2G base stations by operator (in %) - 2015 - 2020
  • Chart 12 - Market share of 3G base stations by operator (in %) - 2015 - 2020
  • Chart 13 - Market share of LTE base stations by operator (%) - 2015 - 2020
  • Chart 14 - Change in the number of mobile subscriptions and penetration - 2010 - 2025
  • Chart 15 - Growth in the number of active mobile subscriptions, and penetration rate - 2010 - 2025
  • Chart 16 - Change in the number of active mobile subscriptions by operator (million) - 2014 - 2020
  • Chart 17 - Change in the market share of active mobile subscriptions by operator - 2013 - 2018
  • Chart 18 - Growth in mobile data traffic - 2012 - 2020
  • Chart 19 - Change in the market share of mobile data traffic by operator - 2016 - 2020
  • Chart 20 - Growth in the number of active mobile broadband subscribers and penetration - 2010 - 2025
  • Chart 21 - Development of Econet Wireless's financial data ($ million) - 2010 - 2020
  • Chart 22 - Growth in Econet Wireless's data revenue ($ million) - 2010 - 2019
  • Chart 23 - Growth in the number of Econet Wireless's mobile subscribers - 2010 - 2020
  • Chart 24 - Decline in the number of NetOne's active mobile subscribers - 2011 - 2020
  • Chart 25 - Decline in the number of Telecel's active mobile subscribers - 2011 - 2020
  • Chart 26 - Increase in the number of Econet Wireless's registered EcoCash subscribers - 2012 - 2019
  • Chart 27 - Change in the value of the m-money market ($ million) - 2016 - 2020
  • Chart 28 - Increase in internet access revenue and investment - 2010 - 2020
  • Chart 29 - Growth in the number of internet subscribers and penetration - 2009 - 2020
  • Chart 30 - Growth in the number of fixed-line broadband subscribers and penetration - 2010 - 2025
  • Chart 31 - Growth in the number of DSL subscribers - 2012 - 2020
  • Chart 32 - Growth in the number of fibre broadband subscribers - 2013 - 2020
  • Chart 33 - TelOne financial data ($ million) - 2012 - 2018
  • Chart 34 - TelOne revenue by type ($ million) - 2014 - 2018
  • Chart 35 - Decline in the number of fixed lines in service and teledensity - 2010 - 2025
  • Chart 36 - Change in fixed-line telephony revenue ($ million) - 2013 - 2019
  • Chart 37 - Fixed-line voice traffic - 2012 - 2020
  • Chart 38 - Increase in international internet bandwidth (Mb/s) - 2010 - 2020
  • Chart 39 - International bandwidth by operator (Mb/s) -2015 - 2020

List of Exhibits

  • Exhibit 1 - Generalised Market Characteristics by Market Segment
  • Exhibit 2 - East Africa - Key Characteristics of Telecoms Markets by Country
  • Exhibit 3 - Map of Zimbabwe
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