Smart Apartments: Connectivity and Services in MDUs

Description

SYNOPSIS:

The bulk broadband market is experiencing a resurgence, driven by managed Wi-Fi solutions and a growing demand for smart apartments. This study examines trends in the MDU market, identifying consumer demand for bulk and managed Wi-Fi solutions, perceptions of these solutions, and how they rank compared to other MDU amenities. It analyzes demand for smart apartments, identifying top market segments, use cases, and pain points experienced by consumers.

ANALYST INSIGHT:

"During the COVID-19 pandemic, properties faced many pressures including the need to support more remote and virtual interactions with residents as well as overcome widespread staffing shortages. Post-pandemic, residents expect these remote interactions and conveniences, while staffing shortages appear to be here to stay." - Kristen Hanich, Research Director, Parks Associates.

Executive Summary

Property Differentiators for Future Home Rent/Purchase
Smart Home Device Adoption
MDU Amenities: User Experience
Smart apartment & smart condo residents

Connectivity Models in MDUs

Adoption of Bulk Internet By Renters
Adoption of Bulk Internet By Owners
Bulk Internet Payment by Type of Rented Home
Bulk Internet Payment by Type of Owned Home
Resident Perspectives on Bulk Internet
Remote Workers
Router Deployments for Bulk Internet
Bulk Internet Deployment Types
Connectivity Type by MDU Resident
Internet Download Speed in MDUs vs Single Family Homes
YoY Apartment Speed Trends
Concept Testing: Gigabit Speeds, 5G Fixed Wireless Internet

Technology Adoption by Communities

Amenities and Features Provided by Community
Usage of App & Website Portal by MDU Residents
Usage of App & Website Portal by MDU Renters
Usage of App and Website Portal by MDU Owners
Tasks Performed by Using App Portal by MDU Residents
Tasks Performed by Using Web Portal by MDU Residents
Tasks Performed Using App, Among App Users
Tasks Performed by Using Web Portal, Among Portal Users
Use of App or Web Portal by Rental Property Tier
Tasks Performed Using App or Web Portal by Rental Property Tier

Smart Product Adoption

Smart Home Device Adoption
Adoption of Smart Devices by Apartment Renters: Owned Devices
Adoption of Smart Devices by Apartment Renters: Property-Provided Devices
Adoption of Smart Devices by Condo Owners: Owned Devices
Adoption of Smart Devices by Condo Owners: Property-Provided Devices
Apartment Renter Characteristics, by Smart Device Usage
Apartment Renter Demographics, by Smart Device Adoption
Condo Owner Characteristics, by Smart Device Usage
Condo Owner Demographics, by Smart Device Adoption
Bulk Internet Adoption Among Apartment Renters
Bulk Internet Adoption Among Condo Owners

Appeal of Smart Apartment Use Cases

Valuable Benefits of Using Smart Home Devices
Highly Valuable Benefits of Using Smart Home Devices Among MDU Residents, 2021 vs. 2022
Highly Valuable Benefits of Using Smart Home Devices by Type of Rented Home
Highly Valuable Benefits of Using Smart Home Devices by Type of Owned Home
Highly Valuable Benefits of Using Smart Home Devices by Age
Highly Valuable Benefits of Using Smart Home Devices by Household Income
Highly Valuable Benefits of Using Smart Home Devices by Technology Adoption Segment
Highly Valuable Benefits of Using Smart Home Devices by Household Characteristics

User Experience

Satisfaction with MDUs Among Apartment Renters
Satisfaction with MDUs Among Condo Owners
Impact of Bulk Internet on Home Internet Satisfaction
Impact of Property-Provided Devices on App/Portal Satisfaction
User Experience with Property-Provided Smart Home Devices
Property Differentiator for Future Home Rent/Purchase
Property Differentiator for Future Home Rent/Purchase Among Current Property Type
Property Differentiator for Future Home Rent/Purchase Among Resident Groups