Global Interactive Voice Response Industry Research Report, Growth Trends and Competitive Analysis 2022-2028

TABLE OF CONTENTS

1 Report Overview

• 1.1 Study Scope
• 1.2 Market Analysis by Type
  • 1.2.1 Global Interactive Voice Response Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
  • 1.2.2 Speech Based
  • 1.2.3 Touch-tone Based
• 1.3 Market by Application
  • 1.3.1 Global Interactive Voice Response Market Growth Rate by Application: 2017 VS 2021 VS 2028
  • 1.3.2 BFSI
  • 1.3.3 Travel and Hospitality
  • 1.3.4 Pharma and Healthcare
  • 1.3.5 Telecommunications
  • 1.3.6 Government and Public Sector
  • 1.3.7 Transportation and Logistics
• 1.4 Study Objectives
• 1.5 Years Considered

2 Market Perspective

• 2.1 Global Interactive Voice Response Market Size (2017-2028)
• 2.2 Interactive Voice Response Market Size across Key Geographies Worldwide: 2017 VS 2021 VS 2028
• 2.3 Global Interactive Voice Response Market Size by Region (2017-2022)
• 2.4 Global Interactive Voice Response Market Size Forecast by Region (2023-2028)
• 2.5 Global Top Interactive Voice Response Countries Ranking by Market Size

3 Interactive Voice Response Competitive by Company

• 3.1 Global Interactive Voice Response Revenue by Players
  • 3.1.1 Global Interactive Voice Response Revenue by Players (2017-2022)
  • 3.1.2 Global Interactive Voice Response Market Share by Players (2017-2022)
• 3.2 Global Interactive Voice Response Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
• 3.3 Company Covered: Ranking by Interactive Voice Response Revenue
• 3.4 Global Interactive Voice Response Market Concentration Ratio
  • 3.4.1 Global Interactive Voice Response Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by Interactive Voice Response Revenue in 2021
• 3.5 Global Interactive Voice Response Key Players Head office and Area Served
• 3.6 Key Players Interactive Voice Response Product Solution and Service
• 3.7 Date of Enter into Interactive Voice Response Market
• 3.8 Mergers & Acquisitions, Expansion Plans

4 Global Interactive Voice Response Breakdown Data by Type

• 4.1 Global Interactive Voice Response Historic Revenue by Type (2017-2022)
• 4.2 Global Interactive Voice Response Forecasted Revenue by Type (2023-2028)

5 Global Interactive Voice Response Breakdown Data by Application

• 5.1 Global Interactive Voice Response Historic Market Size by Application (2017-2022)
• 5.2 Global Interactive Voice Response Forecasted Market Size by Application (2023-2028)

6 North America

• 6.1 North America Interactive Voice Response Revenue by Company (2020-2022)
• 6.2 North America Interactive Voice Response Revenue by Type (2017-2028)
• 6.3 North America Interactive Voice Response Revenue by Application (2017-2028)
• 6.4 North America Interactive Voice Response Revenue by Country (2017-2028)
  • 6.4.1 U.S.
  • 6.4.2 Canada

7 Europe

• 7.1 Europe Interactive Voice Response Revenue by Company (2020-2022)
• 7.2 Europe Interactive Voice Response Revenue by Type (2017-2028)
• 7.3 Europe Interactive Voice Response Revenue by Application (2017-2028)
• 7.4 Europe Interactive Voice Response Revenue by Country (2017-2028)
  • 7.4.1 Germany
  • 7.4.2 France
  • 7.4.3 U.K.
  • 7.4.4 Italy
  • 7.4.5 Russia

8 Asia Pacific

• 8.1 Asia Pacific Interactive Voice Response Revenue by Company (2020-2022)
• 8.2 Asia Pacific Interactive Voice Response Revenue by Type (2017-2028)
• 8.3 Asia Pacific Interactive Voice Response Revenue by Application (2017-2028)
• 8.4 Asia Pacific Interactive Voice Response Revenue by Region (2017-2028)
  • 8.4.1 China
  • 8.4.2 Japan
  • 8.4.3 South Korea
  • 8.4.4 India
  • 8.4.5 Australia
  • 8.4.6 China Taiwan
  • 8.4.7 Indonesia
  • 8.4.8 Thailand
  • 8.4.9 Malaysia

9 Latin America

• 9.1 Latin America Interactive Voice Response Revenue by Company (2020-2022)
• 9.2 Latin America Interactive Voice Response Revenue by Type (2017-2028)
• 9.3 Latin America Interactive Voice Response Revenue by Application (2017-2028)
• 9.4 Latin America Interactive Voice Response Revenue by Country (2017-2028)
  • 9.4.1 Mexico
  • 9.4.2 Brazil
  • 9.4.3 Argentina

10 Middle East and Africa

• 10.1 Middle East and Africa Interactive Voice Response Revenue by Company (2020-2022)
• 10.2 Middle East and Africa Interactive Voice Response Revenue by Type (2017-2028)
• 10.3 Middle East and Africa Interactive Voice Response Revenue by Application (2017-2028)
• 10.4 Middle East and Africa Interactive Voice Response Revenue by Country (2017-2028)
  • 10.4.1 Turkey
  • 10.4.2 Saudi Arabia
  • 10.4.3 UAE

11 Company Profiles

• 11.1 inContact Inc.
  • 11.1.1 inContact Inc. Company Details
  • 11.1.2 inContact Inc. Business Overview
  • 11.1.3 inContact Inc. Interactive Voice Response Products and Services
  • 11.1.4 inContact Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.1.5 inContact Inc. Interactive Voice Response SWOT Analysis
  • 11.1.6 inContact Inc. Recent Developments
• 11.2 Nuance Communications, Inc.
  • 11.2.1 Nuance Communications, Inc. Company Details
  • 11.2.2 Nuance Communications, Inc. Business Overview
  • 11.2.3 Nuance Communications, Inc. Interactive Voice Response Products and Services
  • 11.2.4 Nuance Communications, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.2.5 Nuance Communications, Inc. Interactive Voice Response SWOT Analysis
  • 11.2.6 Nuance Communications, Inc. Recent Developments
• 11.3 Genesys Telecommunication Laboratories, Inc.
  • 11.3.1 Genesys Telecommunication Laboratories, Inc. Company Details
  • 11.3.2 Genesys Telecommunication Laboratories, Inc. Business Overview
  • 11.3.3 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Products and Services
  • 11.3.4 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.3.5 Genesys Telecommunication Laboratories, Inc. Interactive Voice Response SWOT Analysis
  • 11.3.6 Genesys Telecommunication Laboratories, Inc. Recent Developments
• 11.4 AT&T Inc.
  • 11.4.1 AT&T Inc. Company Details
  • 11.4.2 AT&T Inc. Business Overview
  • 11.4.3 AT&T Inc. Interactive Voice Response Products and Services
  • 11.4.4 AT&T Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.4.5 AT&T Inc. Interactive Voice Response SWOT Analysis
  • 11.4.6 AT&T Inc. Recent Developments
• 11.5 Avaya Inc.
  • 11.5.1 Avaya Inc. Company Details
  • 11.5.2 Avaya Inc. Business Overview
  • 11.5.3 Avaya Inc. Interactive Voice Response Products and Services
  • 11.5.4 Avaya Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.5.5 Avaya Inc. Interactive Voice Response SWOT Analysis
  • 11.5.6 Avaya Inc. Recent Developments
• 11.6 Aspect Software Parent, Inc.
  • 11.6.1 Aspect Software Parent, Inc. Company Details
  • 11.6.2 Aspect Software Parent, Inc. Business Overview
  • 11.6.3 Aspect Software Parent, Inc. Interactive Voice Response Products and Services
  • 11.6.4 Aspect Software Parent, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.6.5 Aspect Software Parent, Inc. Interactive Voice Response SWOT Analysis
  • 11.6.6 Aspect Software Parent, Inc. Recent Developments
• 11.7 Verizon Communications Inc.
  • 11.7.1 Verizon Communications Inc. Company Details
  • 11.7.2 Verizon Communications Inc. Business Overview
  • 11.7.3 Verizon Communications Inc. Interactive Voice Response Products and Services
  • 11.7.4 Verizon Communications Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.7.5 Verizon Communications Inc. Interactive Voice Response SWOT Analysis
  • 11.7.6 Verizon Communications Inc. Recent Developments
• 11.8 Five9, Inc.
  • 11.8.1 Five9, Inc. Company Details
  • 11.8.2 Five9, Inc. Business Overview
  • 11.8.3 Five9, Inc. Interactive Voice Response Products and Services
  • 11.8.4 Five9, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.8.5 Five9, Inc. Interactive Voice Response SWOT Analysis
  • 11.8.6 Five9, Inc. Recent Developments
• 11.9 Cisco Systems, Inc.
  • 11.9.1 Cisco Systems, Inc. Company Details
  • 11.9.2 Cisco Systems, Inc. Business Overview
  • 11.9.3 Cisco Systems, Inc. Interactive Voice Response Products and Services
  • 11.9.4 Cisco Systems, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.9.5 Cisco Systems, Inc. Interactive Voice Response SWOT Analysis
  • 11.9.6 Cisco Systems, Inc. Recent Developments
• 11.10 Convergys Corporation
  • 11.10.1 Convergys Corporation Company Details
  • 11.10.2 Convergys Corporation Business Overview
  • 11.10.3 Convergys Corporation Interactive Voice Response Products and Services
  • 11.10.4 Convergys Corporation Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.10.5 Convergys Corporation Interactive Voice Response SWOT Analysis
  • 11.10.6 Convergys Corporation Recent Developments
• 11.11 West Corporation
  • 11.11.1 West Corporation Company Details
  • 11.11.2 West Corporation Business Overview
  • 11.11.3 West Corporation Interactive Voice Response Products and Services
  • 11.11.4 West Corporation Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.11.5 West Corporation Recent Developments
• 11.12 IVR Lab
  • 11.12.1 IVR Lab Company Details
  • 11.12.2 IVR Lab Business Overview
  • 11.12.3 IVR Lab Interactive Voice Response Products and Services
  • 11.12.4 IVR Lab Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.12.5 IVR Lab Recent Developments
• 11.13 NewVoiceMedia
  • 11.13.1 NewVoiceMedia Company Details
  • 11.13.2 NewVoiceMedia Business Overview
  • 11.13.3 NewVoiceMedia Interactive Voice Response Products and Services
  • 11.13.4 NewVoiceMedia Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022)
  • 11.13.5 NewVoiceMedia Recent Developments

12 Interactive Voice Response Market Dynamics

• 12.1 Interactive Voice Response Market Trends
• 12.2 Interactive Voice Response Market Drivers
• 12.3 Interactive Voice Response Market Challenges
• 12.4 Interactive Voice Response Market Restraints

13 Research Findings and Conclusion

14 Appendix

• 14.1 Research Methodology
  • 14.1.1 Methodology/Research Approach
  • 14.1.2 Data Source
• 14.2 Author Details

List of Tables

• Table 1. Global Interactive Voice Response Market Size Growth Rate by Type (US$ Million), 2017 VS 2021 VS 2028
• Table 2. Key Players of Speech Based
• Table 3. Key Players of Touch-tone Based
• Table 4. Global Interactive Voice Response Market Size Growth Rate by Application (US$ Million), 2017 VS 2021 VS 2028
• Table 5. Global Interactive Voice Response Market Size (US$ Million) by Region: 2017 VS 2021 VS 2028
• Table 6. Global Interactive Voice Response Revenue by Region (2017-2022) & (US$ Million)
• Table 7. Global Interactive Voice Response Revenue Market Share by Region (2017-2022)
• Table 8. Global Interactive Voice Response Revenue by Players (2017-2022) & (US$ Million)
• Table 9. Global Interactive Voice Response Market Share by Players (2017-2022)
• Table 10. Global Top Interactive Voice Response Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response as of 2021)
• Table 11. Ranking of Global Top Interactive Voice Response Companies by Revenue (US$ Million) in 2021
• Table 12. Global 5 Largest Players Market Share by Interactive Voice Response Revenue (CR5 and HHI) & (2017-2022)
• Table 13. Key Players Headquarters and Area Served
• Table 14. Key Players Interactive Voice Response Product Solution and Service
• Table 15. Date of Key Manufacturers Enter into Interactive Voice Response Market
• Table 16. Mergers & Acquisitions, Expansion Plans
• Table 17. Global Interactive Voice Response Market Size by Type (2017-2022) & (US$ Million)
• Table 18. Global Interactive Voice Response Revenue Market Share by Type (2017-2022)
• Table 19. Global Interactive Voice Response Forecasted Market Size by Type (2023-2028) & (US$ Million)
• Table 20. Global Interactive Voice Response Revenue Market Share by Type (2023-2028)
• Table 21. Global Interactive Voice Response Market Size by Application (2017-2022) & (US$ Million)
• Table 22. Global Interactive Voice Response Revenue Market Share by Application (2017-2022)
• Table 23. Global Interactive Voice Response Forecasted Market Size by Application (2023-2028) & (US$ Million)
• Table 24. Global Interactive Voice Response Revenue Market Share by Application (2023-2028)
• Table 25. North America Interactive Voice Response Revenue by Company (2020-2022) & (US$ Million)
• Table 26. North America Interactive Voice Response Revenue by Type (2017-2022) & (US$ Million)
• Table 27. North America Interactive Voice Response Revenue by Type (2023-2028) & (US$ Million)
• Table 28. North America Interactive Voice Response Revenue by Application (2017-2022) & (US$ Million)
• Table 29. North America Interactive Voice Response Revenue by Application (2023-2028) & (US$ Million)
• Table 30. North America Interactive Voice Response Revenue by Country (2017-2022) & (US$ Million)
• Table 31. North America Interactive Voice Response Revenue by Country (2023-2028) & (US$ Million)
• Table 32. Europe Interactive Voice Response Revenue by Company (2020-2022) & (US$ Million)
• Table 33. Europe Interactive Voice Response Revenue by Type (2017-2022) & (US$ Million)
• Table 34. Europe Interactive Voice Response Revenue by Type (2023-2028) & (US$ Million)
• Table 35. Europe Interactive Voice Response Revenue by Application (2017-2022) & (US$ Million)
• Table 36. Europe Interactive Voice Response Revenue by Application (2023-2028) & (US$ Million)
• Table 37. Europe Interactive Voice Response Revenue by Country (2017-2022) & (US$ Million)
• Table 38. Europe Interactive Voice Response Revenue by Country (2023-2028) & (US$ Million)
• Table 39. Asia Pacific Interactive Voice Response Revenue by Company (2020-2022) & (US$ Million)
• Table 40. Asia Pacific Interactive Voice Response Revenue by Type (2017-2022) & (US$ Million)
• Table 41. Asia Pacific Interactive Voice Response Revenue by Type (2023-2028) & (US$ Million)
• Table 42. Asia Pacific Interactive Voice Response Revenue by Application (2017-2022) & (US$ Million)
• Table 43. Asia Pacific Interactive Voice Response Revenue by Application (2023-2028) & (US$ Million)
• Table 44. Asia Pacific Interactive Voice Response Revenue by Region (2017-2022) & (US$ Million)
• Table 45. Asia Pacific Interactive Voice Response Revenue by Region (2023-2028) & (US$ Million)
• Table 46. Latin America Interactive Voice Response Revenue by Company (2020-2022) & (US$ Million)
• Table 47. Latin America Interactive Voice Response Revenue by Type (2017-2022) & (US$ Million)
• Table 48. Latin America Interactive Voice Response Revenue by Type (2023-2028) & (US$ Million)
• Table 49. Latin America Interactive Voice Response Revenue by Application (2017-2022) & (US$ Million)
• Table 50. Latin America Interactive Voice Response Revenue by Application (2023-2028) & (US$ Million)
• Table 51. Latin America Interactive Voice Response Revenue by Country (2017-2022) & (US$ Million)
• Table 52. Latin America Interactive Voice Response Revenue by Country (2023-2028) & (US$ Million)
• Table 53. Middle East and Africa Interactive Voice Response Revenue by Company (2020-2022) & (US$ Million)
• Table 54. Middle East and Africa Interactive Voice Response Revenue by Type (2017-2022) & (US$ Million)
• Table 55. Middle East and Africa Interactive Voice Response Revenue by Type (2023-2028) & (US$ Million)
• Table 56. Middle East and Africa Interactive Voice Response Revenue by Application (2017-2022) & (US$ Million)
• Table 57. Middle East and Africa Interactive Voice Response Revenue by Application (2023-2028) & (US$ Million)
• Table 58. Middle East and Africa Interactive Voice Response Revenue by Country (2017-2022) & (US$ Million)
• Table 59. Middle East and Africa Interactive Voice Response Revenue by Country (2023-2028) & (US$ Million)
• Table 60. inContact Inc. Company Details
• Table 61. inContact Inc. Business Overview
• Table 62. inContact Inc. Interactive Voice Response Product and Services
• Table 63. inContact Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 64. inContact Inc. Interactive Voice Response SWOT Analysis
• Table 65. inContact Inc. Recent Developments
• Table 66. Nuance Communications, Inc. Company Details
• Table 67. Nuance Communications, Inc. Business Overview
• Table 68. Nuance Communications, Inc. Interactive Voice Response Product and Services
• Table 69. Nuance Communications, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 70. Nuance Communications, Inc. Interactive Voice Response SWOT Analysis
• Table 71. Nuance Communications, Inc. Recent Developments
• Table 72. Genesys Telecommunication Laboratories, Inc. Company Details
• Table 73. Genesys Telecommunication Laboratories, Inc. Business Overview
• Table 74. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Product and Services
• Table 75. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 76. Genesys Telecommunication Laboratories, Inc. Interactive Voice Response SWOT Analysis
• Table 77. Genesys Telecommunication Laboratories, Inc. Recent Developments
• Table 78. AT&T Inc. Company Details
• Table 79. AT&T Inc. Business Overview
• Table 80. AT&T Inc. Interactive Voice Response Product and Services
• Table 81. AT&T Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 82. AT&T Inc. Interactive Voice Response SWOT Analysis
• Table 83. AT&T Inc. Recent Developments
• Table 84. Avaya Inc. Company Details
• Table 85. Avaya Inc. Business Overview
• Table 86. Avaya Inc. Interactive Voice Response Product and Services
• Table 87. Avaya Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 88. Avaya Inc. Interactive Voice Response SWOT Analysis
• Table 89. Avaya Inc. Recent Developments
• Table 90. Aspect Software Parent, Inc. Company Details
• Table 91. Aspect Software Parent, Inc. Business Overview
• Table 92. Aspect Software Parent, Inc. Interactive Voice Response Product and Services
• Table 93. Aspect Software Parent, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 94. Aspect Software Parent, Inc. Interactive Voice Response SWOT Analysis
• Table 95. Aspect Software Parent, Inc. Recent Developments
• Table 96. Verizon Communications Inc. Company Details
• Table 97. Verizon Communications Inc. Business Overview
• Table 98. Verizon Communications Inc. Interactive Voice Response Product and Services
• Table 99. Verizon Communications Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 100. Verizon Communications Inc. Interactive Voice Response SWOT Analysis
• Table 101. Verizon Communications Inc. Recent Developments
• Table 102. Five9, Inc. Company Details
• Table 103. Five9, Inc. Business Overview
• Table 104. Five9, Inc. Interactive Voice Response Product and Services
• Table 105. Five9, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 106. Five9, Inc. Interactive Voice Response SWOT Analysis
• Table 107. Five9, Inc. Recent Developments
• Table 108. Cisco Systems, Inc. Company Details
• Table 109. Cisco Systems, Inc. Business Overview
• Table 110. Cisco Systems, Inc. Interactive Voice Response Product and Services
• Table 111. Cisco Systems, Inc. Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 112. Cisco Systems, Inc. Interactive Voice Response SWOT Analysis
• Table 113. Cisco Systems, Inc. Recent Developments
• Table 114. Convergys Corporation Company Details
• Table 115. Convergys Corporation Business Overview
• Table 116. Convergys Corporation Interactive Voice Response Product and Services
• Table 117. Convergys Corporation Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 118. Convergys Corporation Interactive Voice Response SWOT Analysis
• Table 119. Convergys Corporation Recent Developments
• Table 120. West Corporation Company Details
• Table 121. West Corporation Business Overview
• Table 122. West Corporation Interactive Voice Response Product and Services
• Table 123. West Corporation Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 124. West Corporation Recent Developments
• Table 125. IVR Lab Company Details
• Table 126. IVR Lab Business Overview
• Table 127. IVR Lab Interactive Voice Response Product and Services
• Table 128. IVR Lab Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 129. IVR Lab Recent Developments
• Table 130. NewVoiceMedia Company Details
• Table 131. NewVoiceMedia Business Overview
• Table 132. NewVoiceMedia Interactive Voice Response Product and Services
• Table 133. NewVoiceMedia Interactive Voice Response Revenue in Interactive Voice Response Business (2017-2022) & (US$ Million)
• Table 134. NewVoiceMedia Recent Developments
• Table 135. Interactive Voice Response Market Trends
• Table 136. Interactive Voice Response Market Drivers
• Table 137. Interactive Voice Response Market Challenges
• Table 138. Interactive Voice Response Market Restraints
• Table 139. Research Programs/Design for This Report
• Table 140. Key Data Information from Secondary Sources
• Table 141. Key Data Information from Primary Sources

List of Figures

• Figure 1. Global Interactive Voice Response Sales Market Share by Type: 2021 VS 2028
• Figure 2. Speech Based Features
• Figure 3. Touch-tone Based Features
• Figure 4. Global Interactive Voice Response Sales Market Share by Application: 2021 VS 2028
• Figure 5. BFSI Case Studies
• Figure 6. Travel and Hospitality Case Studies
• Figure 7. Pharma and Healthcare Case Studies
• Figure 8. Telecommunications Case Studies
• Figure 9. Government and Public Sector Case Studies
• Figure 10. Transportation and Logistics Case Studies
• Figure 11. Interactive Voice Response Report Years Considered
• Figure 12. Global Interactive Voice Response Revenue, (US$ Million), 2017 VS 2021 VS 2028
• Figure 13. Global Interactive Voice Response Market Size 2017-2028 (US$ Million)
• Figure 14. Global Interactive Voice Response Market Size Market Share by Region: 2021 VS 2028
• Figure 15. Global Interactive Voice Response Revenue Market Share by Region in 2017 VS 2022
• Figure 16. Global Top 10 Interactive Voice Response Countries Ranking by Market Size (US$ Million) in 2021
• Figure 17. Global Interactive Voice Response Market Share by Players in 2021
• Figure 18. Global Top Interactive Voice Response Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Interactive Voice Response as of 2021)
• Figure 19. The Top 10 and 5 Players Market Share by Interactive Voice Response Revenue in 2021
• Figure 20. North America Interactive Voice Response Revenue Market Share by Company in 2021
• Figure 21. North America Interactive Voice Response Revenue Market Share by Type (2017-2028)
• Figure 22. North America Interactive Voice Response Revenue Market Share by Application (2017-2028)
• Figure 23. North America Interactive Voice Response Revenue Share by Country (2017-2028)
• Figure 24. U.S. Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 25. Canada Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 26. Europe Interactive Voice Response Revenue Market Share by Company in 2021
• Figure 27. Europe Interactive Voice Response Revenue Market Share by Type (2017-2028)
• Figure 28. Europe Interactive Voice Response Revenue Market Share by Application (2017-2028)
• Figure 29. Europe Interactive Voice Response Revenue Share by Country (2017-2028)
• Figure 30. Germany Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 31. France Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 32. U.K. Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 33. Italy Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 34. Russia Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 35. Asia Pacific Interactive Voice Response Revenue Market Share by Company in 2021
• Figure 36. Asia Pacific Interactive Voice Response Revenue Market Share by Type (2017-2028)
• Figure 37. Asia Pacific Interactive Voice Response Revenue Market Share by Application (2017-2028)
• Figure 38. Asia Pacific Interactive Voice Response Revenue Share by Region (2017-2028)
• Figure 39. China Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 40. Japan Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 41. South Korea Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 42. India Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 43. Australia Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 44. China Taiwan Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 45. Indonesia Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 46. Thailand Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 47. Malaysia Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 48. Latin America Interactive Voice Response Revenue Market Share by Company in 2021
• Figure 49. Latin America Interactive Voice Response Revenue Market Share by Type (2017-2028)
• Figure 50. Latin America Interactive Voice Response Revenue Market Share by Application (2017-2028)
• Figure 51. Latin America Interactive Voice Response Revenue Share by Country (2017-2028)
• Figure 52. Mexico Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 53. Brazil Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 54. Argentina Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 55. Middle East and Africa Interactive Voice Response Revenue Market Share by Company in 2021
• Figure 56. Middle East and Africa Interactive Voice Response Revenue Market Share by Type (2017-2028)
• Figure 57. Middle East and Africa Interactive Voice Response Revenue Market Share by Application (2017-2028)
• Figure 58. Middle East and Africa Interactive Voice Response Revenue Share by Country (2017-2028)
• Figure 59. Turkey Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 60. Saudi Arabia Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 61. UAE Interactive Voice Response Revenue (2017-2028) & (US$ Million)
• Figure 62. inContact Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 63. Nuance Communications, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 64. Genesys Telecommunication Laboratories, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 65. AT&T Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 66. Avaya Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 67. Aspect Software Parent, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 68. Verizon Communications Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 69. Five9, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 70. Cisco Systems, Inc. Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 71. Convergys Corporation Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 72. West Corporation Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 73. IVR Lab Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 74. NewVoiceMedia Revenue Growth Rate in Interactive Voice Response Business (2017-2022)
• Figure 75. Bottom-up and Top-down Approaches for This Report
• Figure 76. Data Triangulation
• Figure 77. Key Executives Interviewed