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PUBLISHER: Stratistics Market Research Consulting | PRODUCT CODE: 1126519

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PUBLISHER: Stratistics Market Research Consulting | PRODUCT CODE: 1126519

Unified Communications as a Service Market Forecasts to 2028 - Global Analysis By Component, Enterprise Size (Large Enterprises and Small & Medium Enterprises ), Delivery Model, End User and By Geography

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According to Stratistics MRC, the Global Unified Communications as a Service Market is accounted for $33.41 billion in 2022 and is expected to reach $78.92 billion by 2028 growing at a CAGR of 15.4% during the forecast period. Unified Communication-as-a-Service (UCaaS) is a cloud-based software that requires a monthly subscription fee for the web-based interface, mobile communication, and customization and integration. It is perfect for reporting & analytics, continuous support, and contact centre operations. Many businesses choose cloud-based unified communications platforms because they are more affordable than conventional Private Branch Exchange (PBX) systems. All unified communications and collaboration features are offered by UCaaS on a single platform.

According to the Remote Work Trend report, which was published in April 2020 by the Microsoft Corporation, nearly 183,000 participants in 175 countries are utilizing the Microsoft Teams communication platform for distance learning. As a result, distance learning, remote working, and Bring Your Own Device (BYOD) are expected to drive the growth of the market.

Market Dynamics:

Driver:

Increasing usage of api-driven programmable communication to aid market growth

Audio, messaging, programmable video and other services are integrated into business software to help automate the communication process. Developers may now concentrate on the most crucial elements of the programme thanks to these built-in functionalities. Because of the growing importance of API-driven programmable communication capabilities, the industry is therefore projected to experience exponential growth.

Restraint:

Data security concerns and regulatory risks to restrict adoption

Providers in the UCaaS market should ideally offer businesses' data security through own, tightly monitored data centers. Yet not all unified communication services are created equal. Each supplier has a data centre of their own. This could raise questions about data regulatory hazards and security breaches. The lack of remote backups and various power sources may also have an impact on business risk and compliance laws. Sources could affect company risk and legal compliance. Besides that, Reselling services housed at a third-party data centre raises significant security issues that are restricting unified communication service adoption.

Opportunity:

Adoption of distributed workforce and remote work

The growing popularity of smart mobile devices and improvements in collaboration tools have made it possible to implement distributed workforce and remote work techniques. A "bring your own device" (BYOD) strategy is also being implemented by organizations across all of their business areas. Organizations will benefit from this strategy by seeing an increase in production, enhanced internal communication, and reduced expenditures. For instance, 85% of businesses, according to Bitglass research, currently allow employees and partners to use BYOD (bring your own device) environments. Key firms would benefit from new market opportunities to diversify their product offers.

Threat:

Lack of remote backups

Absence of offsite backups and inconsistent power sources could affect company risk and legal compliance. Besides that, Reselling services housed at a third-party data centre raises significant security issues that are limiting the use of unified communication services.

COVID-19 Impact

Since the COVID-19 pandemic began, businesses all around the world have embraced remote working models to ensure employee safety and stop the spread of the virus. There has been a sharp increase in demand for online communication and association platforms enhanced with cutting-edge technology since people started working from home. The delivery of services has also been enhanced by a rise in work-from-home and distant learning regulations. On occasion, businesses quickly switch to the cloud service model to manage their teams and boost employee productivity.

The telephony segment is expected to be the largest during the forecast period

The telephony segment is estimated to have a lucrative growth, due to the evolution of the enterprise communication infrastructure. Businesses converting from conventional PBX telephone systems to voice over internet protocol (VoIP) solutions have aided the market's expansion.

The hosted/cloud services segment is expected to have the highest CAGR during the forecast period

The hosted/cloud services segment is anticipated to witness the fastest CAGR growth during the forecast period, due to innovative cloud services such as cloud-based conferencing and cloud telephony. Managed services include features such as customizations, dashboards, multiple functions, analytics, portals, and others.

Region with highest share:

North America is projected to hold the largest market share during the forecast period owing to the advanced commercial communication services have been adopted. End-use businesses in this region have already incorporated chat, email, voice, video and audio conferencing, and other services into their daily operations. Bring your own device (BYOD), telepresence technologies, and other trends are being adopted, and these are what are really fueling the market's expansion in the area. Aside from this, the expansion is also being supported by the presence of important firms like IBM Corporation, Verizon Communication Inc., Google LLC, Avaya Inc., and others.

Region with highest CAGR:

Asia Pacific is projected to have the highest CAGR over the forecast period, owing to the desire for internet-based communication services among small and medium-sized businesses. Voice over internet protocol (VoIP), audio & video conferencing, and other communication services are widely used in nations like India, South Korea, China, Japan, Oceania, and others.

Key players in the market

Some of the key players profiled in the Unified Communications as a Service Market include RingCentral, BT Group, Verizon, Orange S.A., 8x8 Inc, Cisco, Google, Microsoft, LogMeIn Inc., Mitel, DialPad, Fuze, StarBlue, Windstream, Alcatel-Lucent Enterprise (ALE), NTT Communications, Vonage, Intrado Corporation (Formerly West), Masergy, Revation Systems

Key Developments:

In March 2022, Microsoft announced plans to introduce Microsoft Teams Connect shared channels, with the integration of Microsoft 365 Business, Enterprise, and Education subscriptions. The company introduced new channels along with existing standard and private channels in Microsoft Teams Connect. Using a shared channel, users can invite others to a particular channel without adding them to a team.

In March 2021, RingCentral, Inc. partnered with Ecotel Communication AG to develop a unified cloud communication solution. The platform offers unified functionalities, team messaging, video meetings, and a cloud phone system to clients.

In October 2019, 8x8, Poly, and ScanSource announced a strategic partnership to deliver cloud-based communication solutions. The partnership helped customers easily move away from on-premises business communication systems to cloud-based communication solutions.

In July 2019, Verizon collaborated with Zoom to provide a new solution for unified communications. This collaboration provides access to Zoom meetings to the current Verizon customers from Verizon wireless phones or VoIP solutions, without having to pay for additional support or staff.

Components Covered:

  • Telephony
  • Collaboration Platforms & Applications
  • Unified Messaging
  • Conferencing

Enterprise Sizes Covered:

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

Delivery Models Covered:

  • Managed Services
  • Hosted/Cloud Services

End Users Covered:

  • Banking, Financial Services and Insurance (BFSI)
  • IT and Telecommunications
  • IT-enabled Services (ITeS)
  • Education
  • Retail and Consumer Goods
  • Government and Defense
  • Healthcare
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2020, 2021, 2022, 2025, and 2028
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances
Product Code: SMRC21887

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 End User Analysis
  • 3.7 Emerging Markets
  • 3.8 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Unified Communications as a Service Market, By Component

  • 5.1 Introduction
  • 5.2 Telephony
  • 5.3 Collaboration Platforms & Applications
  • 5.4 Unified Messaging
  • 5.5 Conferencing

6 Global Unified Communications as a Service Market, By Enterprise Size

  • 6.1 Introduction
  • 6.2 Large Enterprises
  • 6.3 Small & Medium Enterprises (SMEs)

7 Global Unified Communications as a Service Market, By Delivery Model

  • 7.1 Introduction
  • 7.2 Managed Services
  • 7.3 Hosted/Cloud Services

8 Global Unified Communications as a Service Market, By End User

  • 8.1 Introduction
  • 8.2 Banking, Financial Services and Insurance (BFSI)
  • 8.3 IT and Telecommunications
  • 8.4 IT-enabled Services (ITeS)
  • 8.5 Education
  • 8.6 Retail and Consumer Goods
  • 8.7 Government and Defense
  • 8.8 Healthcare
  • 8.9 Other End Users

9 Global Unified Communications as a Service Market, By Geography

  • 9.1 Introduction
  • 9.2 North America
    • 9.2.1 US
    • 9.2.2 Canada
    • 9.2.3 Mexico
  • 9.3 Europe
    • 9.3.1 Germany
    • 9.3.2 UK
    • 9.3.3 Italy
    • 9.3.4 France
    • 9.3.5 Spain
    • 9.3.6 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 Japan
    • 9.4.2 China
    • 9.4.3 India
    • 9.4.4 Australia
    • 9.4.5 New Zealand
    • 9.4.6 South Korea
    • 9.4.7 Rest of Asia Pacific
  • 9.5 South America
    • 9.5.1 Argentina
    • 9.5.2 Brazil
    • 9.5.3 Chile
    • 9.5.4 Rest of South America
  • 9.6 Middle East & Africa
    • 9.6.1 Saudi Arabia
    • 9.6.2 UAE
    • 9.6.3 Qatar
    • 9.6.4 South Africa
    • 9.6.5 Rest of Middle East & Africa

10 Key Developments

  • 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 10.2 Acquisitions & Mergers
  • 10.3 New Product Launch
  • 10.4 Expansions
  • 10.5 Other Key Strategies

11 Company Profiling

  • 11.1 RingCentral
  • 11.2 BT Group
  • 11.3 Verizon
  • 11.4 Orange S.A.
  • 11.5 8x8 Inc
  • 11.6 Cisco
  • 11.7 Google
  • 11.8 Microsoft
  • 11.9 LogMeIn Inc.
  • 11.10 Mitel
  • 11.11 DialPad
  • 11.12 Fuze
  • 11.13 StarBlue
  • 11.14 Windstream
  • 11.15 Alcatel-Lucent Enterprise (ALE)
  • 11.16 NTT Communications
  • 11.17 Vonage
  • 11.18 Intrado Corporation (Formerly West)
  • 11.19 Masergy
  • 11.20 Revation Systems
Product Code: SMRC21887

List of Tables

  • Table 1 Global Unified Communications as a Service Market Outlook, By Region (2020-2028) ($MN)
  • Table 2 Global Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 3 Global Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 4 Global Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 5 Global Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 6 Global Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 7 Global Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 8 Global Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 9 Global Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 10 Global Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 11 Global Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 12 Global Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 13 Global Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 14 Global Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 15 Global Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 16 Global Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 17 Global Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 18 Global Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 19 Global Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 20 Global Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 21 North America Unified Communications as a Service Market Outlook, By Country (2020-2028) ($MN)
  • Table 22 North America Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 23 North America Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 24 North America Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 25 North America Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 26 North America Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 27 North America Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 28 North America Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 29 North America Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 30 North America Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 31 North America Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 32 North America Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 33 North America Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 34 North America Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 35 North America Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 36 North America Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 37 North America Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 38 North America Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 39 North America Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 40 North America Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 41 North America Unified Communications as a Service Market Outlook, By Other End Users (2020-2028) ($MN)
  • Table 42 Europe Unified Communications as a Service Market Outlook, By Country (2020-2028) ($MN)
  • Table 43 Europe Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 44 Europe Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 45 Europe Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 46 Europe Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 47 Europe Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 48 Europe Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 49 Europe Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 50 Europe Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 51 Europe Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 52 Europe Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 53 Europe Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 54 Europe Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 55 Europe Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 56 Europe Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 57 Europe Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 58 Europe Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 59 Europe Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 60 Europe Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 61 Europe Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 62 Europe Unified Communications as a Service Market Outlook, By Other End Users (2020-2028) ($MN)
  • Table 63 Asia Pacific Unified Communications as a Service Market Outlook, By Country (2020-2028) ($MN)
  • Table 64 Asia Pacific Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 65 Asia Pacific Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 66 Asia Pacific Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 67 Asia Pacific Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 68 Asia Pacific Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 69 Asia Pacific Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 70 Asia Pacific Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 71 Asia Pacific Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 72 Asia Pacific Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 73 Asia Pacific Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 74 Asia Pacific Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 75 Asia Pacific Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 76 Asia Pacific Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 77 Asia Pacific Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 78 Asia Pacific Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 79 Asia Pacific Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 80 Asia Pacific Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 81 Asia Pacific Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 82 Asia Pacific Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 83 Asia Pacific Unified Communications as a Service Market Outlook, By Other End Users (2020-2028) ($MN)
  • Table 84 South America Unified Communications as a Service Market Outlook, By Countryt (2020-2028) ($MN)
  • Table 85 South America Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 86 South America Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 87 South America Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 88 South America Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 89 South America Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 90 South America Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 91 South America Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 92 South America Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 93 South America Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 94 South America Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 95 South America Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 96 South America Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 97 South America Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 98 South America Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 99 South America Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 100 South America Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 101 South America Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 102 South America Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 103 South America Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 104 South America Unified Communications as a Service Market Outlook, By Other End Users (2020-2028) ($MN)
  • Table 105 Middle East & Africa Unified Communications as a Service Market Outlook, By Country (2020-2028) ($MN)
  • Table 106 Middle East & Africa Unified Communications as a Service Market Outlook, By Component (2020-2028) ($MN)
  • Table 107 Middle East & Africa Unified Communications as a Service Market Outlook, By Telephony (2020-2028) ($MN)
  • Table 108 Middle East & Africa Unified Communications as a Service Market Outlook, By Collaboration Platforms & Applications (2020-2028) ($MN)
  • Table 109 Middle East & Africa Unified Communications as a Service Market Outlook, By Unified Messaging (2020-2028) ($MN)
  • Table 110 Middle East & Africa Unified Communications as a Service Market Outlook, By Conferencing (2020-2028) ($MN)
  • Table 111 Middle East & Africa Unified Communications as a Service Market Outlook, By Enterprise Size (2020-2028) ($MN)
  • Table 112 Middle East & Africa Unified Communications as a Service Market Outlook, By Large Enterprises (2020-2028) ($MN)
  • Table 113 Middle East & Africa Unified Communications as a Service Market Outlook, By Small & Medium Enterprises (SMEs) (2020-2028) ($MN)
  • Table 114 Middle East & Africa Unified Communications as a Service Market Outlook, By Delivery Model (2020-2028) ($MN)
  • Table 115 Middle East & Africa Unified Communications as a Service Market Outlook, By Managed Services (2020-2028) ($MN)
  • Table 116 Middle East & Africa Unified Communications as a Service Market Outlook, By Hosted/Cloud Services (2020-2028) ($MN)
  • Table 117 Middle East & Africa Unified Communications as a Service Market Outlook, By End User (2020-2028) ($MN)
  • Table 118 Middle East & Africa Unified Communications as a Service Market Outlook, By Banking, Financial Services and Insurance (BFSI) (2020-2028) ($MN)
  • Table 119 Middle East & Africa Unified Communications as a Service Market Outlook, By IT and Telecommunications (2020-2028) ($MN)
  • Table 120 Middle East & Africa Unified Communications as a Service Market Outlook, By IT-enabled Services (ITeS) (2020-2028) ($MN)
  • Table 121 Middle East & Africa Unified Communications as a Service Market Outlook, By Education (2020-2028) ($MN)
  • Table 122 Middle East & Africa Unified Communications as a Service Market Outlook, By Retail and Consumer Goods (2020-2028) ($MN)
  • Table 123 Middle East & Africa Unified Communications as a Service Market Outlook, By Government and Defense (2020-2028) ($MN)
  • Table 124 Middle East & Africa Unified Communications as a Service Market Outlook, By Healthcare (2020-2028) ($MN)
  • Table 125 Middle East & Africa Unified Communications as a Service Market Outlook, By Other End Users (2020-2028) ($MN)
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