Cover Image
Market Research Report

Customer Relationship Management (CRM) Software Global Market Report 2020-30: Covid 19 Impact and Recovery

Published by The Business Research Company Product code 959752
Published Content info 200 Pages
Delivery time: 2-3 business days
Price
Back to Top
Customer Relationship Management (CRM) Software Global Market Report 2020-30: Covid 19 Impact and Recovery
Published: September 9, 2020 Content info: 200 Pages
Description

Customer Relationship Management Software Global Market Report 2020-30: Covid 19 Impact and Recovery from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the global customer relationship management softwrae market as it emerges from the Covid 19 shut down.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 12+ geographies.
  • Understand how the market is being affected by the coronavirus and how it is likely to emerge and grow as the impact of the virus abates.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market research findings.
  • Benchmark performance against key competitors.
  • Utilize the relationships between key data sets for superior strategizing.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Where is the largest and fastest growing market for the customer relationship management softwrae? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The Customer Relationship Management Softwrae Market Global Report from The Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The Market Characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, the impact of the Covid 19 virus and forecasting its recovery.
  • Market segmentations break down market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the impact and recovery trajectory of Covid 19 for all regions, key developed countries and major emerging markets.
  • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

Markets Covered: 1) By Deployment: Cloud CRM; On-Premise CRM

2) By Size of Enterprise: Small&Mid sized enterprises; Large enterprises

3) By Application: Sales; Marketing; Manufacturing; Customer service; Social networking; Supply chain; Distribution; Others

Companies Mentioned: Salesforce; Microsoft; Oracle; SAP; Sugar

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time Series: Five years historic and ten years forecast.

Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Table of Contents

Table of Contents

1. Executive Summary

2. CRM Software Market Characteristics

3. CRM Software Market Size And Growth

  • 3.1. Global CRM Software Historic Market, 2015-2019, $ Billion
    • 3.1.1. Drivers Of The Market
    • 3.1.2. Restraints On The Market
  • 3.2. Global CRM Software Forecast Market, 2019-2023F, 2025F, 2030F, $ Billion
    • 3.2.1. Drivers Of The Market
    • 3.2.2. Restraints On the Market

4. CRM Software Market Segmentation

  • 4.1. Global CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
    • Cloud CRM
    • On-Premise CRM
  • 4.2. Global CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
    • Small&Mid sized enterprises
    • Large enterprises
  • 4.3. Global CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
    • Sales
    • Marketing
    • Manufacturing
    • Customer service
    • Social networking
    • Supply chain
    • Distribution
    • Others

5. CRM Software Market Regional And Country Analysis

  • 5.1. Global CRM Software Market, Split By Region, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 5.2. Global CRM Software Market, Split By Country, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

6. Asia-Pacific CRM Software Market

  • 6.1. Asia-Pacific CRM Software Market Overview
  • 6.2. Asia-Pacific CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 6.3. Asia-Pacific CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 6.4. Asia-Pacific CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

7. China CRM Software Market

  • 7.1. China CRM Software Market Overview
  • 7.2. China CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F,$ Billion
  • 7.3. China CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F,$ Billion
  • 7.4. China CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F,$ Billion

8. India CRM Software Market

  • 8.1. India CRM Software Market Overview
  • 8.2. India CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 8.3. India CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 8.4. India CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

9. Japan CRM Software Market

  • 9.1. Japan CRM Software Market Overview
  • 9.2. Japan CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 9.3. Japan CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 9.4. Japan CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

10. Australia CRM Software Market

  • 10.1. Australia CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 10.2. Australia CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 10.3. Australia CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

11. Indonesia CRM Software Market

  • 11.1. Indonesia CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 11.2. Indonesia CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 11.3. Indonesia CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

12. South Korea CRM Software Market

  • 12.1. South Korea CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 12.2. South Korea CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 12.3. South Korea CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

13. Western Europe CRM Software Market

  • 13.1. Western Europe CRM Software Market Overview
  • 13.2. Western Europe CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 13.3. Western Europe CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 13.4. Western Europe CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

14. UK CRM Software Market

  • 14.1. UK CRM Software Market Overview
  • 14.2. UK CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 14.3. UK CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 14.4. UK CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

15. Germany CRM Software Market

  • 15.1. Germany CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 15.2. Germany CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 15.3. Germany CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

16. France CRM Software Market

  • 16.5. France CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 16.6. France CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 16.7. France CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

17. Eastern Europe CRM Software Market

  • 17.1. Eastern Europe CRM Software Market Overview
  • 17.2. Eastern Europe CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 17.3. Eastern Europe CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 17.4. Eastern Europe CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

18. Russia CRM Software Market

  • 18.1. Russia CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 18.2. Russia CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 18.3. Russia CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

19. North America CRM Software Market

  • 19.1. North America CRM Software Market Overview
  • 19.2. North America CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 19.3. North America CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 19.4. North America CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

20. USA CRM Software Market

  • 20.1. USA CRM Software Market Overview
  • 20.2. USA CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 20.3. USA CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 20.4. USA CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

21. South America CRM Software Market

  • 21.1. South America CRM Software Market Overview
  • 21.2. South America CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 21.3. South America CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 21.4. South America CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

22. Brazil CRM Software Market

  • 22.1. Brazil CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 22.2. Brazil CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 22.3. Brazil CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

23. Middle East CRM Software Market

  • 23.1. Middle East CRM Software Market Overview
  • 23.2. Middle East CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 23.3. Middle East CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 23.4. Middle East CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

24. Africa CRM Software Market

  • 24.1. Africa CRM Software Market Overview
  • 24.2. Africa CRM Software Market, Segmentation By Deployment, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 24.3. Africa CRM Software Market, Segmentation By Size of Enterprise, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion
  • 24.4. Africa CRM Software Market, Segmentation By Application, Historic and Forecast, 2015-2019, 2023F, 2025F, 2030F, $ Billion

25. CRM Software Market Competitive Landscape And Company Profiles

  • 25.1. CRM Software Market Competitive Landscape
  • 25.2. CRM Software Market Company Profiles
    • 25.2.1. Salesforce
      • 25.2.1.1. Overview
      • 25.2.1.2. Products and Services
      • 25.2.1.3. Strategy
      • 25.2.1.4. Financial Performance
    • 25.2.2. Microsoft
      • 25.2.2.1. Overview
      • 25.2.2.2. Products and Services
      • 25.2.2.3. Strategy
      • 25.2.2.4. Financial Performance
    • 25.2.3. Oracle
      • 25.2.3.1. Overview
      • 25.2.3.2. Products and Services
      • 25.2.3.3. Strategy
      • 25.2.3.4. Financial Performance
    • 25.2.4. SAP
      • 25.2.4.1. Overview
      • 25.2.4.2. Products and Services
      • 25.2.4.3. Strategy
      • 25.2.4.4. Financial Performance
    • 25.2.5. Sugar
      • 25.2.5.1. Overview
      • 25.2.5.2. Products and Services
      • 25.2.5.3. Strategy
      • 25.2.5.4. Financial Performance

26. Key Mergers And Acquisitions In The CRM Software Market

27. CRM Software Market Trends And Strategies

28. CRM Software Market Future Outlook and Potential Analysis

29. Appendix

  • 29.1. Abbreviations
  • 29.2. Currencies
  • 29.3. Research Inquiries
  • 29.4. The Business Research Company
  • 29.5. Copyright And Disclaimer
Back to Top