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Market Research Report

Customer Care BPO Market to 2027 - Global Analysis and Forecasts by Solution ; End-User

Published by The Insight Partners Product code 884665
Published Content info 164 Pages
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Customer Care BPO Market to 2027 - Global Analysis and Forecasts by Solution ; End-User
Published: June 27, 2019 Content info: 164 Pages
Description

The global Customer Care BPO Market was valued at US$ 18.11 Bn in 2018 and is expected to grow at a CAGR of 6.2% during the forecast period 2019 - 2027, to account to US$ 30.40 Bn by 2027. Factors such as increasing need for enhanced customer satisfaction, are driving the Customer Care BPO Market growth.

The global Customer Care BPO Market is substantially grown over the years, attributing to the drastic change in consumer behavior towards purchasing and payments. Asia Pacific remains the key market for customer care BPO due to the changing economies and continuous adoption of telecom and BFSI services, among others in the countries of the region. SMEs are expected to witness high demand for cloud PBX during the forecast period. The increasing number of SMEs in developing countries of Asia-Pacific is fueling the demand. Moreover, the government initiatives for the improvement of IT infrastructure in developing countries such as China and India are having a positive impact on the Customer Care BPO Market growth.

The most prominent regions in the global Customer Care BPO Market in terms of market share are North America, Europe, and the Asia Pacific. The Middle East and Africa, and South America held the fourth and fifth position in terms of market shares in the Customer Care BPO Market. The dominance of North America is majorly accountable for a significantly large number of Customer Care BPO Market players in the US. Also, the trend outsourcing is consistently higher in the US and pertaining to the industry scenario; the country has a high number of organizations from numerous industries. The Asia Pacific is estimated to be the highest growing geography during the forecast period from 2019 - 2027. The countries in the Asia Pacific are constantly experiencing the establishments of various multi-national companies as well as the emergence of national or local companies.

The overall Customer Care, BPO Market size, has been derived using both primary and secondary source. The research process begins with exhaustive secondary research using internal and external sources to obtain qualitative and quantitative information related to the Customer Care BPO Market. It also provides the overview and forecast for the global Customer Care BPO Market based on all the segmentation provided for five major regions such as North America, Europe, Asia-Pacific, Middle East & Africa, and South America. Also, primary interviews were conducted with industry participants and commentators to validate data and analysis. The participants who typically take part in such a process include industry expert such as VPs, business development managers, market intelligence managers, and national sales managers, and external consultants such as valuation experts, research analysts, and key opinion leaders specializing in the customer care BPO industry. Some of the key players included in the global Customer Care BPO market are Alorica Inc., Arvato Ag, Atento S.A, Comdata Group, Concentrix Corporation, Sitel Group, Ykes Enterprises, Incorporated and among others.

Table of Contents
Product Code: TIPRE00005602

TABLE OF CONTENTS

1. Introduction

  • 1.1 Scope of the Study
  • 1.2 The Insight Partners Research Report Guidance

2. Key Takeaways

3. Customer Care BPO Market Landscape

  • 3.1 Market Overview
  • 3.2 Market Segmentation
    • 3.2.1 Global Customer Care BPO Market - By Solution
    • 3.2.2 Global Customer Care BPO Market - By End User
    • 3.2.3 Global Customer Care BPO Market - By Geography
  • 3.3 PEST Analysis
    • 3.3.1 North America - PEST Analysis
    • 3.3.2 Europe - PEST Analysis
    • 3.3.3 Asia Pacific - PEST Analysis
    • 3.3.4 Middle East and Africa - PEST Analysis
    • 3.3.5 South America - PEST Analysis
  • 3.4 Ecosystem Analysis
  • 3.5 Expert Opinion

4. Customer Care BPO Market - Key Industry Dynamics

  • 4.1 Key Market Drivers
    • 4.1.1 Increasing need for enhanced customer satisfaction
    • 4.1.2 Demand for reduction in operational cost of businesses
  • 4.2 Key Market Restraints
    • 4.2.1 Cyber-attacks and breach of sensitive client data
    • 4.2.2 High dependency on telecommunication sector
  • 4.3 Key Market Opportunities
    • 4.3.1 Integration of new technologies to offer enhanced customer services
  • 4.4 Future Trends
    • 4.4.1 Geographical concentration of delivery centres
  • 4.5 Impact Analysis of Drivers and Restraints

5. Customer Care BPO - Global Market analysis

  • 5.1 Global Customer Care BPO Market Overview
  • 5.2 Global Customer Care BPO Market Forecast and Analysis
  • 5.3 Market Positioning - Global Top 5 Players Ranking

6. Global Customer Care BPO Market Analysis - By Solution

  • 6.1 Overview
  • 6.2 Global Customer Care BPO Market Breakdown, By Solution, 2018 & 2027
  • 6.3 Onshore Outsourcing
    • 6.3.1 Overview
    • 6.3.2 Onshore Outsourcing Market Forecasts and Analysis
  • 6.4 Offshore Outsourcing
    • 6.4.1 Overview
    • 6.4.2 Offshore Outsourcing Market Forecasts and Analysis
  • 6.5 Nearshore Outsourcing
    • 6.5.1 Overview
    • 6.5.2 Nearshore Outsourcing Market Forecasts and Analysis

7. Customer Care BPO Market Revenue and Forecasts to 2027 - End-user

  • 7.1 Overview
  • 7.2 Global Customer Care BPO Market Breakdown, By end-user, 2018 & 2027
  • 7.3 BFSI
    • 7.3.1 Overview
    • 7.3.2 BFSI Market Forecasts and Analysis
  • 7.4 IT & Telecommunication
    • 7.4.1 Overview
    • 7.4.2 IT & Telecommunication Market Forecasts and Analysis
  • 7.5 Manufacturing, Retail & E-Commerce
    • 7.5.1 Overview
    • 7.5.2 Manufacturing, Retail & E-Commerce Market Forecasts and Analysis
  • 7.6 Healthcare & Pharmaceutical
    • 7.6.1 Overview
    • 7.6.2 Healthcare & Pharmaceutical Market Forecasts and Analysis
  • 7.7 Transport & Logistics
    • 7.7.1 Overview
    • 7.7.2 Transport & Logistics Market Forecasts and Analysis
  • 7.8 Media & Communication
    • 7.8.1 Overview
    • 7.8.2 Media & Communication Market Forecasts and Analysis
  • 7.9 Automotive
    • 7.9.1 Overview
    • 7.9.2 Automotive Market Forecasts and Analysis
  • 7.10 Others
    • 7.10.1 Overview
    • 7.10.2 Others Market Forecasts and Analysis

8. Global Customer Care BPO Market- Geographical Analysis

  • 8.1 Overview
  • 8.2 North America Customer Care BPO Market Revenue and Forecasts to 2027
    • 8.2.1 North America Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
    • 8.2.2 North America Customer Care BPO Market Breakdown by Solution
    • 8.2.3 North America Customer Care BPO Market Breakdown by End-user
    • 8.2.4 North America Customer Care BPO Market Breakdown, by Key Countries
      • 8.2.4.1 U.S. Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.2.4.1.1 U.S. Customer Care BPO Market Breakdown by Solution
        • 8.2.4.1.2 U.S. Customer Care BPO Market Breakdown by End-user
      • 8.2.4.2 Canada Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
      • 8.2.4.3 Canada Customer Care BPO Market Breakdown by Solution
      • 8.2.4.4 Canada Customer Care BPO Market Breakdown by End-user
      • 8.2.4.5 Mexico Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.2.4.5.1 Mexico Customer Care BPO Market Breakdown by Solution
        • 8.2.4.5.2 Mexico Customer Care BPO Market Breakdown by End-user
  • 8.3 Europe Customer Care BPO Market Revenue and Forecasts to 2027
    • 8.3.1 Europe Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
    • 8.3.2 Europe Customer Care BPO Market Breakdown by Solution
    • 8.3.3 Europe Customer Care BPO Market Breakdown by End-user
    • 8.3.4 Europe Customer Care BPO Market Breakdown, by Key Countries
      • 8.3.4.1 France Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.1.1 France Customer Care BPO Market Breakdown by Solution
        • 8.3.4.1.2 France Customer Care BPO Market Breakdown by End-user
      • 8.3.4.2 Germany Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.2.1 Germany Customer Care BPO Market Breakdown by Solution
        • 8.3.4.2.2 Germany Customer Care BPO Market Breakdown by End-user
      • 8.3.4.3 Italy Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.3.1 Italy Customer Care BPO Market Breakdown by Solution
        • 8.3.4.3.2 Italy Customer Care BPO Market Breakdown by End-user
      • 8.3.4.4 U.K. Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.4.1 U.K Customer Care BPO Market Breakdown by Solution
        • 8.3.4.4.2 U.K Customer Care BPO Market Breakdown by End-user
      • 8.3.4.5 Russia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.5.1 Russia Customer Care BPO Market Breakdown by Solution
        • 8.3.4.5.2 Russia Customer Care BPO Market Breakdown by End-user
      • 8.3.4.6 Rest of Europe Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.3.4.6.1 Rest of Europe Customer Care BPO Market Breakdown by Solution
        • 8.3.4.6.2 Rest of Europe Customer Care BPO Market Breakdown by End-user
  • 8.4 Asia Pacific Customer Care BPO Market Revenue and Forecasts to 2027
    • 8.4.1 Asia Pacific Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
    • 8.4.2 Asia Pacific Customer Care BPO Market Breakdown by Solution
    • 8.4.3 Asia Pacific Customer Care BPO Market Breakdown by End-user
    • 8.4.4 Asia Pacific Customer Care BPO Market Breakdown, by Key Countries
      • 8.4.4.1 China Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.1.1 China Customer Care BPO Market Breakdown by Solution
        • 8.4.4.1.2 China Customer Care BPO Market Breakdown by End-user
      • 8.4.4.2 Japan Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.2.1 Japan Customer Care BPO Market Breakdown by Solution
        • 8.4.4.2.2 Japan Customer Care BPO Market Breakdown by End-user
      • 8.4.4.3 India Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.3.1 India Customer Care BPO Market Breakdown by Solution
        • 8.4.4.3.2 India Customer Care BPO Market Breakdown by End-user
      • 8.4.4.4 Australia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.4.1 Australia Customer Care BPO Market Breakdown by Solution
        • 8.4.4.4.2 Australia Customer Care BPO Market Breakdown by End-user
      • 8.4.4.5 South Korea Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.5.1 South Korea Customer Care BPO Market Breakdown by Solution
        • 8.4.4.5.2 South Korea Customer Care BPO Market Breakdown by End-user
      • 8.4.4.6 Rest of APAC Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.4.4.6.1 Rest of APAC Customer Care BPO Market Breakdown by Solution
        • 8.4.4.6.2 Rest of APAC Customer Care BPO Market Breakdown by End-user
  • 8.5 Middle East & Africa Customer Care BPO Market Revenue and Forecasts to 2027
    • 8.5.1 Middle East & Africa Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
    • 8.5.2 Middle East & Africa Customer Care BPO Market Breakdown by Solution
    • 8.5.3 Middle East & Africa Customer Care BPO Market Breakdown by End-user
    • 8.5.4 Middle East & Africa Customer Care BPO Market Breakdown, by Key Countries
      • 8.5.4.1 UAE Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.5.4.1.1 UAE Customer Care BPO Market Breakdown by Solution
        • 8.5.4.1.2 UAE Customer Care BPO Market Breakdown by End-user
      • 8.5.4.2 Saudi Arabia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.5.4.2.1 Saudi Arabia Customer Care BPO Market Breakdown by Solution
        • 8.5.4.2.2 Saudi Arabia Customer Care BPO Market Breakdown by End-user
      • 8.5.4.3 South Africa Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.5.4.3.1 South Africa Customer Care BPO Market Breakdown by Solution
        • 8.5.4.3.2 South Africa Customer Care BPO Market Breakdown by End-user
      • 8.5.4.4 Rest of MEA Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.5.4.4.1 Rest of MEA Customer Care BPO Market Breakdown by Solution
        • 8.5.4.4.2 Rest of MEA Customer Care BPO Market Breakdown by End-user
  • 8.6 South America Customer Care BPO Market Revenue and Forecasts to 2027
    • 8.6.1 South America Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
    • 8.6.2 South America Customer Care BPO Market Breakdown by Solution
    • 8.6.3 South America Customer Care BPO Market Breakdown by End-user
    • 8.6.4 South America Customer Care BPO Market Breakdown, by Key Countries
      • 8.6.4.1 Brazil Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.6.4.1.1 Brazil Customer Care BPO Market Breakdown by Solution
        • 8.6.4.1.2 Brazil Customer Care BPO Market Breakdown by End-user
      • 8.6.4.2 Argentina Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.6.4.2.1 Argentina Customer Care BPO Market Breakdown by Solution
        • 8.6.4.2.2 Argentina Customer Care BPO Market Breakdown by End-user
      • 8.6.4.3 Rest of SAM Customer Care BPO Market Revenue and Forecasts to 2027 (US$ BN)
        • 8.6.4.3.1 Rest of SAM Customer Care BPO Market Breakdown by Solution
        • 8.6.4.3.2 Rest of SAM Customer Care BPO Market Breakdown by End-user

9. Customer Care BPO Market - Industry Landscape

  • 9.1 Market Initiative
  • 9.2 Merger and Acquisition

10. Customer Care BPO Market - Company profile

  • 10.1 Alorica Inc.
    • 10.1.1 Key Facts
    • 10.1.2 Business Description
    • 10.1.3 Products and Services
    • 10.1.4 SWOT Analysis
    • 10.1.5 Key Developments
  • 10.2 Arvato AG
    • 10.2.1 Key Facts
    • 10.2.2 Business Description
    • 10.2.3 Products and Services
    • 10.2.4 Financial Overview
    • 10.2.5 SWOT Analysis
    • 10.2.6 Key Developments
  • 10.3 Atento S.A.
    • 10.3.1 Key Facts
    • 10.3.2 Business Description
    • 10.3.3 Products and Services
    • 10.3.4 Financial Overview
    • 10.3.5 SWOT Analysis
    • 10.3.6 Key Developments
  • 10.4 Comdata Group
    • 10.4.1 Key Facts
    • 10.4.2 Business Description
    • 10.4.3 Products and Services
    • 10.4.4 SWOT Analysis
    • 10.4.5 Key Developments
  • 10.5 Concentrix Corporation
    • 10.5.1 Key Facts
    • 10.5.2 Business Description
    • 10.5.3 Products and Services
    • 10.5.4 Financial Overview
    • 10.5.5 SWOT Analysis
    • 10.5.6 Key Developments
  • 10.6 SITEL Group
    • 10.6.1 Key Facts
    • 10.6.2 Business Description
    • 10.6.3 Products and Services
    • 10.6.4 Financial Overview
    • 10.6.5 SWOT Analysis
    • 10.6.6 Key Developments
  • 10.7 Sykes Enterprises, Inc.
    • 10.7.1 Key Facts
    • 10.7.2 Business Description
    • 10.7.3 Products and Services
    • 10.7.4 Financial Overview
    • 10.7.5 SWOT Analysis
    • 10.7.6 Key Developments
  • 10.8 Teletech Holdings
    • 10.8.1 Key Facts
    • 10.8.2 Business Description
    • 10.8.3 Products and Services
    • 10.8.4 Financial Overview
    • 10.8.5 SWOT Analysis
    • 10.8.6 Key Developments
  • 10.9 Teleperformance
    • 10.9.1 Key Facts
    • 10.9.2 Business Description
    • 10.9.3 Products and Services
    • 10.9.4 Financial Overview
    • 10.9.5 SWOT Analysis
    • 10.9.6 Key Developments
  • 10.10 Web help
    • 10.10.1 Key Facts
    • 10.10.2 Business Description
    • 10.10.3 Products and Services
    • 10.10.4 Financial Overview
    • 10.10.5 SWOT Analysis
    • 10.10.6 Key Developments

11. Appendix

  • 11.1 About The Insight Partners
  • 11.2 Glossary of Terms
  • 11.3 Methodology
    • 11.3.1 Coverage
    • 11.3.2 Secondary Research
    • 11.3.3 Primary Research

LIST OF TABLES

LIST OF TABLES

  • TABLE 1. Global Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • TABLE 2. Global Customer Care BPO Market Revenue and Forecasts to 2027, by Geography (US$ Bn)
  • TABLE 3. North America Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 4. North America Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 5. U.S. Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 6. U.S. Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 7. Canada Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 8. CANADA Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 9. MEXICO Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 10. MEXICO Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 11. Europe Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 12. Europe Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 13. France Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 14. FRANCE Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 15. Germany Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 16. Germany Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 17. Germany Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 18. Italy Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 19. U.K Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 20. U.K Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 21. Russia Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 22. Russia Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 23. rest of Europe Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 24. Rest of Europe Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 25. Asia Pacific Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 26. Asia Pacific Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 27. China Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 28. China Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 29. Japan Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 30. Japan Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 31. India Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 32. India Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 33. Australia Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 34. Australia Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 35. South Korea Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 36. South Korea Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 37. Rest of APAC Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 38. Rest of APAC Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 39. Middle East & Africa Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 40. Middle East & Africa Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 41. UAE Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 42. UAE Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 43. Saudi Arabia Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 44. Saudi Arabia Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 45. South Africa Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 46. South Africa Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 47. Rest of MEA Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 48. Rest of MEA Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 49. South America Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 50. South America Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 51. Brazil Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 52. Brazil Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 53. Argentina Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 54. Argentina Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 55. Rest of SAM Customer Care BPO Market Revenue and Forecasts to 2027 - By Solution (US$ Bn)
  • TABLE 56. Rest of SAM Customer Care BPO Market Revenue and Forecasts to 2027 - By End-user (US$ Bn)
  • TABLE 57. Glossary of Term: Customer Care BPO Market

LIST OF FIGURES

  • FIGURE 1. Global Customer Care BPO Market, By Revenue, 2018 - 2027, us$ Mn
  • FIGURE 2. Customer Care BPO Market - By End user, 2018 & 2027, (%)
  • FIGURE 3. Customer Care BPO Market Segmentation
  • FIGURE 4. Customer Care BPO Market Segmentation - By Region
  • FIGURE 5. North America - PEST Analysis
  • FIGURE 6. Europe - PEST Analysis
  • FIGURE 7. Asia Pacific - PEST Analysis
  • FIGURE 8. Middle East and Africa - PEST Analysis
  • FIGURE 9. South America - PEST Analysis
  • FIGURE 10. Ecosystem Analysis
  • FIGURE 11. Expert opinion
  • FIGURE 12. Customer Care BPO Market Impact Analysis of Driver and Restraints
  • FIGURE 13. Global Customer Care BPO Market
  • FIGURE 14. Global Customer Care BPO Market Forecast and Analysis
  • FIGURE 15. Global Customer Care BPO Market Breakdown, By Solution, 2018 & 2027 (%)
  • FIGURE 16. Global Onshore Outsourcing Market Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 17. Global Offshore Outsourcing Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 18. Global Nearshore Outsourcing Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 19. Global Customer Care BPO Market Breakdown, By end-user, 2018 & 2027 (%)
  • FIGURE 20. Global BFSI Market Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 21. Global IT & Telecommunication Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 22. Global Manufacturing, Retail & E-Commerce Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 23. Global Healthcare & Pharmaceutical Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 24. Global Transport & Logistics Market Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 25. Global Media & Communication Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 26. Global Automotive Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 27. Global Others Revenue AND FORECASTS TO 2027 (US$ Bn)
  • FIGURE 28. Global Customer Care BPO Market, Global Breakdown by Regions, 2018 & 2027 (%)
  • FIGURE 29. North America Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 30. North America Customer Care BPO Market Breakdown by Solution, 2018 & 2027 (%)
  • FIGURE 31. North America Customer Care BPO Market Breakdown by Key Countries, 2018 & 2027(%)
  • FIGURE 32. U.S. Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 33. Canada Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 34. Mexico Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 35. Europe Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 36. Europe Customer Care BPO Market Breakdown by Solution, 2018 & 2027 (%)
  • FIGURE 37. Europe Customer Care BPO Market Breakdown by Key Countries, 2018 & 2027(%)
  • FIGURE 38. France Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 39. Germany Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 40. Italy Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 41. U.K. Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 42. Russia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 43. Rest of Europe Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 44. Asia Pacific Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 45. Asia Pacific Customer Care BPO Market Breakdown by Solution, 2018 & 2027 (%)
  • FIGURE 46. Asia Pacific Customer Care BPO Market Breakdown by Key Countries, 2018 & 2027(%)
  • FIGURE 47. China Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 48. Japan Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 49. India Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 50. Australia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 51. South Korea Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 52. Rest of APAC Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 53. Middle East & Africa Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 54. Middle East & Africa Customer Care BPO Market Breakdown by Solution, 2018 & 2027 (%)
  • FIGURE 55. Middle East & Africa Customer Care BPO Market Breakdown by Key Countries, 2018 & 2027(%)
  • FIGURE 56. UAE Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 57. Saudi Arabia Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 58. South Africa Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 59. Rest of MEA Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 60. South America Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 61. South America Customer Care BPO Market Breakdown by Solution, 2018 & 2027 (%)
  • FIGURE 62. South America Customer Care BPO Market Breakdown by Key Countries, 2018 & 2027(%)
  • FIGURE 63. Brazil Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 64. Argentina Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
  • FIGURE 65. Rest of SAM Customer Care BPO Market Revenue and Forecasts to 2027 (US$ Bn)
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