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1038622

Interactive E-commerce Kiosks Market: Current Analysis and Forecast (2021-2027)

Published: | UnivDatos Market Insights Pvt Ltd | 246 Pages | Delivery time: 1-2 business days

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Interactive E-commerce Kiosks Market: Current Analysis and Forecast (2021-2027)
Published: October 1, 2021
UnivDatos Market Insights Pvt Ltd
Content info: 246 Pages
Delivery time: 1-2 business days
  • Description
  • Table of Contents

Global Interactive E-commerce Kiosks Market was valued at US$ 26.2 billion in 2020 and is anticipated to reach US$ 36.22 billion by 2027 displaying an elevated CAGR of 4.8% over the forecast period (2021-2027). A self-service device deployed at various public utilities and aids the users to interact with digital content and information through a user-friendly interface is known as interactive kiosks. These are used for retail sales, billing, wayfinding, information sharing, and tourism, etc.

With the growing advancement in technology in all the sectors and the demand for personalized and efficient services, many industry players are shifting the landscape by engaging customers with this interactive technology which in turn is enhancing the customer experience. For instance, an innovative concept was launched by a restaurant in China named "Yum China Holdings", the concept to deploy a set of free-standing ordering kiosks in their store including features such as facial recognition and payments into the screens. Furthermore, the interactive kiosks are also gaining traction among the airport authorities owing to the need to reduce long check-in and check-out queues. Thereby, boosting the market growth globally.

The growth of the interactive e-commerce kiosks market can be attributed to the spur in smart city and smart infrastructure deployment and increase in initiatives by various private and government authorities to install kiosks in public areas. For instance, in 2021, Houston City Council approved a proposal for the installation of nearly 125 digital kiosks in the areas of Houston such as downtown and the Galleria. These 8-foot-tall kiosks in these areas will provide information regarding various local sights and attractions along with advertisements. In addition to this, the increase in the number of consumers shifting towards the adoption of self-service systems is also adding pace to the interactive e-commerce market globally.

NCR Corporation, Diebold Nixdorf AG, KIOSK Information Systems, ZEBRA Technologies Corporation, Emboss Ltd., Meridian Kiosks LLC, Advanced Kiosks, Redyref Interactive Kiosks, Source technologies, SlabbKiosks are some of the prominent players operating in the interactive e-commerce kiosks market. Several M&As along with partnerships have been undertaken by these players to facilitate customers with new and innovative kiosks.

Insights Presented in the Report

"Amongst Type, Vending kiosks segment holds the major share"

Based on type, the market is fragmented into bank kiosks, self-service kiosks, and vending kiosks. The vending kiosks generated the highest revenue in 2020 and is expected to grow remarkably during the forecast period to reach lead the market by 2027F owing to the increase in retail stores and quick-service restaurants & hotels as this would enhance the shopping experience for customers. For instance, in the United States, Subway, a sandwich chain was the leading quick-service restaurant chain with 23,801 locations across the country in 2019.

"Amongst Component, Hardware segment holds the major share"

Based on the component, the market is fragmented into hardware, software, and services. The hardware segment is expected to garner a major market share in 2020 and grow at a considerable CAGR during the forecast period(2021-2027). This segment includes displays, printers, scanners, sensors, among others. The growth of this segment is attributed to the growing technological advancement and frequent launches of advanced kiosks. For instance, in July 2021, imageHOLDERS have launched its first touchless self-service kiosks which is powered by Ultraleap hand tracking camera and Ultraleap TouchFree software to capture the movement of hands and fingers so they can interact naturally with the on-screen content. Owing to this, there has been an increase in demand for various kiosks hardware as more and more industry players are focusing on launching innovative advanced kiosks.

"Amongst End-Use, BFSI segment holds the major share"

Based on the end-use, the market is fragmented into retail, entertainment, healthcare, BFSI, government, transportation, and others. The BFSI segment dominated the market and is expected to grow at skyrocketed CAGR during the forecast period. The growth of this segment is attributed to the growing number of people opting for self-service kiosks as they allow the consumers to undertake banking transactions at their own convenience without visiting the bank branch. However, the retail segment is also expected to grow significantly in the upcoming years.

"North America represents one of the largest markets of interactive e-commerce kiosks market"

For a better understanding of the market dynamics of the interactive e-commerce kiosks market, a detailed analysis was conducted for different regions across the globe including North America (the U.S, Canada, and the Rest of North America), Europe (Germany, France, Spain, United Kingdom, Italy, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, and Rest of APAC), Rest of World has been conducted. North America dominated the market and generated revenue of US$ XX million in 2020 owing to the increasing adoption of self-service kiosks in the various food chain and public utilities including airports and seaports. However, Asia-Pacific is also expected to grow at a significant CAGR during the projected timeframe.

Reasons to buy this report:

  • The study includes market sizing and forecasting analysis validated by authenticated key industry experts
  • The report presents a quick review of overall industry performance at one glance
  • The report covers an in-depth analysis of prominent industry peers with a primary focus on key business financials, product portfolio, expansion strategies, and recent developments
  • Detailed examination of drivers, restraints, key trends, and opportunities prevailing in the industry
  • The study comprehensively covers the market across different segments
  • Deep dive regional level analysis of the industry

Customization Options:

The global interactive e-commerce kiosks market can further be customized as per the requirement or any other market segment. Besides this, UMI understands that you may have your own business needs, hence feel free to connect with us to get a report that completely suits your requirements.

Product Code: UMTI21463

TABLE OF CONTENTS

1 MARKET INTRODUCTION

  • 1.1 Market Definitions
  • 1.2 Objective of the Study
  • 1.3 Limitation
  • 1.4 Stake Holders
  • 1.5 Currency Used in Report
  • 1.6 Scope of the Global Interactive E-commerce Kiosks Study

2 RESEARCH METHODOLOGY OR ASSUMPTION

  • 2.1 Research Methodology for the Global Interactive E-commerce Kiosks Market
    • 2.1.1 Main Objective of the Global Interactive E-commerce Kiosks Market

3 MARKET SYNOPSIS

4 EXECUTIVE SUMMARY

5 COVID-19 IMPACT

6 GLOBAL INTERACTIVE E-COMMERCE KIOSKS MARKET REVENUE

7 MARKET INSIGHTS BY TYPE

  • 7.1 Bank Kiosks
  • 7.2 Self-service Kiosks
  • 7.3 Vending Kiosks

8 MARKET INSIGHTS BY COMPONENT

  • 8.1 Hardware
  • 8.2 Software
  • 8.3 Services

9 MARKET INSIGHTS BY END-USE

  • 9.1 Retail
  • 9.2 Entertainment
  • 9.3 Healthcare
  • 9.4 BFSI
  • 9.5 Governement
  • 9.6 Transportation
  • 9.7 Others

10 MARKET INSIGHTS BY REGION

  • 10.1 NORTH AMERICA INTERACTIVE E-COMMERCE KIOSKS MARKET
    • 10.1.1 United States
    • 10.1.2 Canada
    • 10.1.3 Rest of North America
  • 10.2 EUROPE INTERACTIVE E-COMMERCE KIOSKS MARKET
    • 10.2.1 Germany
    • 10.2.2 France
    • 10.2.3 United Kingdom
    • 10.2.4 Spain
    • 10.2.5 Italy
    • 10.2.6 Rest of Europe
  • 10.3 ASIA PACIFIC INTERACTIVE E-COMMERCE KIOSKS MARKET
    • 10.3.1 China
    • 10.3.2 Japan
    • 10.3.3 India
    • 10.3.4 Australia
    • 10.3.5 Rest of Asia Pacific
  • 10.4 REST OF THE WORLD INTERACTIVE E-COMMERCE KIOSKS MARKET

11 INTERACTIVE E-COMMERCE KIOSKS MARKET DYNAMICS

  • 11.1 Market Drivers
  • 11.2 Market Challenges
  • 11.3 Impact Analysis

12 INTERACTIVE E-COMMERCE KIOSKS MARKET OPPORTUNITIES

13 INTERACTIVE E-COMMERCE KIOSKS MARKET TRENDS & INSIGHTS

14 LEGAL & REGULATORY FRAMEWORK

15 DEMAND AND SUPPLY SIDE ANALYSIS

  • 15.1 Demand Side Analysis
  • 15.2 Supply Side Analysis
    • 15.2.1 Top Product Launches
    • 15.2.2 Top Business Partnerships
    • 15.2.3 Top Merger & Acquisitions

16 VALUE CHAIN ANALYSIS

17 COMPETITIVE SCENARIO

  • 17.1 Porter's Five forces analysis
    • 17.1.1 Bargaining power of Supplier
    • 17.1.2 Bargaining power of Buyer
    • 17.1.3 Industry Rivalry
    • 17.1.4 Availability of Substitute
    • 17.1.5 Threat of new Entrants

18 COMPANY PROFILED

  • 18.1 NCR Corporation
    • 18.1.1 Key Facts
    • 18.1.2 Business Description
    • 18.1.3 Key Product/Services Offerings
    • 18.1.4 Growth Strategy
    • 18.1.5 SWOT Analysis
    • 18.1.6 Key Financials
      • 18.1.6.1 Revenue Split
      • 18.1.6.2 Financial Overview of NCR Corporation
    • 18.1.7 Recent Developments
      • 18.1.7.1 Product Launch
      • 18.1.7.2 Partnerships
      • 18.1.7.3 Business Expansion and Investments
      • 18.1.7.4 Merger and Acquisition
  • 18.2 Diebold Nixdorf AG
  • 18.3 KIOSK Information Systems
  • 18.4 ZEBRA Technologies Corporation
  • 18.5 Embross Ltd
  • 18.6 Meridian Kiosks LLC
  • 18.7 Advanced Kiosks
  • 18.8 Redyref Interactive Kiosks
  • 18.9 Source Technologies
  • 18.10 SlabbKiosks

19 DISCLAIMER