Desktop as a Service: The Market for Virtual Workspaces for Frontline Mobile Workers

This report explores the virtual workspace market; from the history in virtual desktop infrastructure (VDI) to the more current desktop as a service (DaaS) model. The key components of DaaS are addressed and analyzed as it pertains to non-traditional frontline environments such as for nurses in healthcare, warehouse employees, in-store retail workers, and manufacturing shop-floor employees. A look into the partner ecosystem and how DaaS vendors and value adding partners are bringing their solution to the frontline market are also discussed.

What questions are addressed?

• What is the history of virtual workspaces and where is the market headed?

• Which parts of the DaaS solution are most important for frontline deployments and how are they leveraged by DaaS vendors?

• What pricing models are offered and how are they leveraged in go to market strategies?

• What does the typical deployment process look like in frontline environments?

• How does the partner ecosystem in this market work towards mutually beneficial deals?