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Market Research Report

P2P Payments: The Disruptive Potential - New tools and technologies are changing the face of domestic and international payments

Published by GlobalData Product code 353347
Published Content info 31 Pages
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P2P Payments: The Disruptive Potential - New tools and technologies are changing the face of domestic and international payments
Published: March 3, 2016 Content info: 31 Pages

This publication has been discontinued on January 11, 2019.



Recent advancements in technology and the increasing consumer reliance on the mobile channel are propelling P2P tools to the forefront of the payments conversation, and new start-ups and established players in other markets are looking to P2P in order to bolster their brands or gain access to new revenue streams. The P2P market is more accurately defined as various sub-markets, with the distinction between domestic and international P2P providers remaining sharp due to the challenges of moving money across borders.

Key Findings

  • Face-to-face P2P is currently dominated by paper instruments, with cash accounting for 49.9% of all low-value P2P transactions.
  • Denmark is the only market in which cash was not the most popular tool for low-value P2P transactions, with mobile apps - specifically MobilePay - being the most popular choice
  • Higher-value P2P transactions are heavily dominated by bank transfers, proving that banks are currently in a strong position to serve their customers through P2P services.


This report examines the global P2P market, considering the traditional tools available to consumers in domestic, social P2P payment interactions as well as international money transfers and remittances. The domestic and remittance markets are considered separately in this brief as there are still large differences between the demands of each market and, as a result, the best strategies to adopt in each. Analyzes the major tools in use in domestic P2P and the reasons why these tools are popular.

  • Identifies key advances in P2P products over the last few years and their impact on the domestic and remittance markets.
  • Considers the position of the traditional incumbents in each market and how well placed they are to avoid disruption by fintech start-ups.
  • Explores the potentially winning strategies that can be adopted by players currently in the P2P market and players looking to enter it.

Reasons To Buy

  • Understand the dynamics of the domestic P2P market -which tools are used for what type of transactions?
  • Find out what makes a P2P tool successful both from data and in-depth product analysis.
  • Learn how the domestic and international P2P markets are being disrupted, and what strategies will be most successful going forward.
  • Discover how new technologies can best be leveraged in the P2P market.
Table of Contents
Product Code: VF0009IA

Table of Contents


  • P2P is a wide and complex area of payments
  • Key findings
  • Critical success factors


  • P2P transactions fall into several overlapping categories
    • Digital technologies are blurring the boundaries and renewing interest in the P2P space
  • Proximity P2P is dominated by paper instruments - for now
    • Cash is universal and untraceable, but holds hidden costs
    • Cheques are gradually being phased out in developed markets
  • Remote P2P payment providers face numerous challenges


  • Domestic P2P providers are focusing on convenient user experiences
    • Danske Bank's MobilePay is the P2P method of choice in Denmark
    • Bank transfers are increasingly being used to power new P2P services
  • Domestic remote P2P tools are increasingly focused on social media channels
    • Social media firms such as Face book are creating their own P2P services
    • PayPal.Me integrates P2P directly into social communication channels
  • Large, trusted third-party brands can leverage their existing scale effectively
    • Players without large systems already in place will struggle to build from scratch
  • Money agents such as Western Union are the biggest remittance players
    • These large firms are threatened by disruption at the fringes, due to their high fees
    • Cash-in, cash-out transfers are a key advantage for money transfer agents
  • Traditional P2P methods such as Hawala remain common in many markets
    • Hawala networks will remain a competitive threat
  • Newer remote players use technology and marketing to undercut the incumbents
    • Bitcoin and blockchain technology enable cheap transfers due to low costs
    • TransferWise uses software to reduce costs on international bank transfers


  • Cash is ultimately the biggest competitor for domestic P2P services
    • To compete with cash, P2P tools must be as convenient and easy to use as possible
  • Regulation remains a huge challenge for would-be remittance disruptors
  • New technologies can challenge remittance incumbents, but only at the fringes
    • It will be difficult for challengers to build scale to take the place of the big players


  • Abbreviations and acronyms
  • Definitions
    • Blockchain
    • Digital currency
    • Digital wallet
    • P2P payments
  • Methodology
    • Verdict Financial's annual Global Consumer Insight Surveys
    • Secondary research
  • Bibliography
  • Further reading
  • About Verdict Financial
  • Disclaimer

List of Figures

  • Figure 1: Cash accounts for just under half of all minimal-value P2P transfers globally
  • Figure 2: Almost two thirds of consumers who use cash for P2P transactions do so because using cash is easy
  • Figure 3: Mobile phone transfers are the most popular method of making low-value P2P payments in Denmark
  • Figure 4: Cheques are the most popular tool for high-value P2P transfers in the US
  • Figure 5: As of September 2015 MobilePay was registered on two in three smartphones in Denmark
  • Figure 6: Facebook is enabling P2P transactions via its Messenger app
  • Figure 7: Yandex offers a wide range of options for P2P transfers
  • Figure 8: Bitcoin has a low cost as "miners" are rewarded for processing transactions
  • Figure 9: TransferWise focuses on presenting an image of honesty and transparency
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