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Market Research Report

Global Telcos Innovative Service Offerings 2016: Enhancing Competitiveness to Facilitate Revenue Growth

Published by WiseStrokes - Wireless Industry Research Consulting Product code 356849
Published Content info 124 Pages
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Global Telcos Innovative Service Offerings 2016: Enhancing Competitiveness to Facilitate Revenue Growth
Published: April 25, 2016 Content info: 124 Pages
Description

This research report provides an overview of the various services being offering by the telcos in order to drive revenues by further strengthening their competitive positioning. It includes an overview of these innovative offerings and also discusses about the various service offerings by the telcos. It highlights the various plans and its features, which can be used as a benchmark against other telcos, blue-print for the telcos to launch new services and further enhance the existing service offerings. The report discusses more than 70 telcos for the various categories across more than 40 countries globally. Some of the leading companies mentioned in the report includes Apple, LG, Samsung, Tigo Senegal, Vodafone, Vodacom, Ooredoo, Telenor, AT&T, C Spire, Verizon, Orange, Singtel, Celcom, Digi, Moblink, MTN, Globe, Claro, Telefonica, Union Bank of Nigeria, Stanbic Bank, NIB, Caixa Bank, Sprint, Bell, Rogers, Glo Mobile, M1, TIM Brazil, Robi.

Key Features:

  • Overview of Mobile Services - Highlights mobile subscription trend globally and on a regional basis
  • In-flight Connectivity Services - This section highlights the various in-flight connectivity services offered by telcos across various airlines
  • Device Financing through financial institutions - It discusses about the partnership of telcos with leading handset vendors and financial institutions for offering financing options on devices
  • Device Financing for Contract phones - Provides details of devices by leading telcos for contract subscriptions
  • Bill Shock Prevention offering - This section discusses about the various services provided by telcos to prevent excessive usage of services through alerts which reduces bill shock for customers
  • Customer Loyalty Programs - It provides info about various loyalty programs and methodologies being pursued by telcos to enhance customer loyalty and reduce churn
  • New Age Mobile Value Added Services - This section highlight the evolution of VAS services and some popular services in m-education, video store offering by telcos
  • Music Streaming Services - It highlights the music streaming services offered by select telcos in specific countries.
  • Mobile Money - This section discusses about the mobile money offering by telcos.
  • Other Innovative Services- This section discusses innovative service like flex-offerings, video viewing offered for select set of customers
Table of Contents

Table of Contents

1. Overview of Global Mobile Services

  • Mobile Services overview
  • Global Mobile Subscriptions growth trends, 2005-2015
  • Regional Mobile Subscription growth trends, 2005-2015
  • Mobile Broadband subscribers across regions, 2010-2015
  • Global Mobile Broadband subscribers growth by technology, 2015-2021

2. Inflight Connectivity Services

  • Overview of Inflight Connectivity services
  • Inflight Connectivity services
  • Milestones in Inflight Connectivity services
  • How Inflight Connectivity Services work
  • Technologies used to provide Inflight Connectivity Services
  • Telcos offering inflight roaming services

3. Device Financing through financial institutions

  • Overview of Device Financing Plans by Telcos
  • Telcos offering device financing options

4. Device Financing for Contract phones

  • Overview
  • Device Financing schemes by telcos and retail stores in USA

5. Bill Shock Prevention offerings

  • Overview
  • Bill Shock prevention offering by telcos

6. Customer Loyalty Programs

  • Overview of Customer Loyalty Programs
  • Loyalty Programs: Ways to enhance Customer Loyalty
  • Loyalty Programs: What should it focus upon
  • Benefits of Customer Loyalty Programs
  • Customer Loyalty Programs of leading telcos

7. New Age Mobile Value Added Services

  • MVAS Value Chain
  • MVAS Content Evolution
  • Pricing of MVAS services by MNOs
  • MVAS services offered by leading Telcos

8. Music Streaming Services

  • Overview
  • Music Streaming Monetization Strategies
  • Music Streaming Services by leading telcos

9. Mobile Money

  • Key Players involves in the Mobile Payment Ecosystem
  • Benefits of Mobile Financial Services to the key Ecosystem Players
  • Mobile Money services of leading telcos

10.Other Innovative Services

List of Figures

  • Figure 1: Global Mobile Subscriptions growth trend, 2005-2015
  • Figure 2: Mobile Subscriptions growth trend across regions, 2005-2015
  • Figure 3: Active Mobile broadband subscriber growth trend across regions, 2010-2015
  • Figure 4: Mobile Subscription trend by Technology, 2015 & 2021
  • Figure 5: Inflight Connectivity Services
  • Figure 6: Working on Inflight Connectivity Service
  • Figure 7: U Mobile and AEON Credit Service partnership
  • Figure 8: MTN Device Financing Details
  • Figure 9: Orange Kenya and Equity Bank partnership for device financing
  • Figure 10: MTN Nigeria and NIB Bank partnership
  • Figure 11: Movistar and Caixa Bank partnership
  • Figure 12: Etisalat Nigeria and Samsung device financing partnership offering
  • Figure 13: Tigo Ghana and Stanbic Bank partnership
  • Figure 14: LG and AT&T Device financing offering
  • Figure 15: Singtel TalkMore Unlimited Plan
  • Figure 16: Singte MySingtel App Benefits
  • Figure 17: Orange Holiday Plan
  • Figure 18: Vodafone Australia My Vodafone App offering
  • Figure 19: Ways to enhance customer loyalty
  • Figure 20: Ways to Enhance customer loyalty
  • Figure 21: AT&T Plenti Loyalty program offering
  • Figure 22: Kyivstar Club Gratitude Program
  • Figure 23: C Spire PERCS Loyalty program partners
  • Figure 24: Globe Philippines Rewards program
  • Figure 25: Smart Philippines Smart Rewards offering
  • Figure 26: DiGi Malaysia Reward program offering
  • Figure 27: Claro Club Program categories
  • Figure 28: Claro Club Program benefits
  • Figure 29: Spark New Zealand Thanks programme offering
  • Figure 30: MVAS Value Chain
  • Figure 31: Evolution of MVAS content
  • Figure 32: Bell Canada Mobile -TV subscriber growth
  • Figure 33: Telcel Mobile money service
  • Figure 34: Messaging Alert services from Rogers Wireless
  • Figure 35: Najja7ni services offerings
  • Figure 36: Genres of Books on Telia Sweden Storytel service
  • Figure 37: Tigo Senegal's Tigo Music Service offerings
  • Figure 38: Smart Communications-Deezer partnership
  • Figure 39: Celcom Malaysia and Yonder service offerings
  • Figure 40: Vodafone Australia Music streaming services offerings
  • Figure 41: Vodafone Ireland and Guvera partnership
  • Figure 42: Virgin Mobile Australia and Spotify partnership offerings
  • Figure 43: Key Players involves in the Mobile Payment Ecosystem
  • Figure 44: M-Pesa service offering of Safaricom
  • Figure 45: Bharti Airtel's Airtel Money offering
  • Figure 46: Partners of Bharti Airtel's Airtel Money offering in India
  • Figure 47: Airtel Mobile Money Kiosk in Uganda
  • Figure 48: Airtel Mobile Money App in Uganda
  • Figure 49: Poste Mobile Creami flexi tariff offering
  • Figure 50: TIM Brazil Turbo WhatsApp offering
  • Figure 51: Telenor India Paisa Vasool offering
  • Figure 52: Robi Bangladesh ShareMyNet-Internet offering
  • Figure 53: Vodacom South Africa and Video Play service offering

List of Tables

  • Table 1: Zain Saudi Arabia Inflight Connectivity Tariff
  • Table 2: Airtel Seychelles Inflight Connectivity Tariff
  • Table 3: Glo Nigeria Inflight Connectivity Tariff
  • Table 4: New Zealand Inflight Connectivity Tariff
  • Table 5: Ncell Inflight Connectivity Tariff
  • Table 6: Omantel Inflight Connectivity Tariff
  • Table 7: Irancell Inflight Connectivity Tariff
  • Table 8: MTN Zambia Inflight Connectivity Tariff
  • Table 9: Softbank Japan Inflight Connectivity Tariff
  • Table 10: Telenor Pakistan Inflight Connectivity Tariff
  • Table 11: Examples of Device Financing/Offerings by Telcos
  • Table 12: Device Financing Offering by Leading Telcos
  • Table 13: Device Financing Offering by Leading Telcos
  • Table 14: International Roaming Plan offering by Singtel
  • Table 15: Pay-As-U-Roam Tariff of Singtel
  • Table 16: DataRoam Saver Plans of Telcos
  • Table 17: Telstra international data roaming tariffs
  • Table 18: Telstra Extra Data tariff details
  • Table 19: Verizon Daily International Travel pricing details
  • Table 20: Verizon Monthly international travel pricing details
  • Table 21: Verizon Usage Alerts
  • Table 22: Vodafone Australia Data Add-ons
  • Table 23: Kyivstar Golden Subscriber Program Customer Categories
  • Table 24: Kyivstar Golden Subscriber Program Benefits for Pre-paid and Post-paid customers
  • Table 25: C Spire PERCS Loyalty program customer categories
  • Table 26: Mascom Botswana Loyalty Program details
  • Table 27: Swisscom Loyalty program categories
  • Table 28: Smartone Market Watch & Plus Service Price
  • Table 29: Mobifone mStudy tariff plans
  • Table 30: Du Video Store and Talk to Star service tariffs
  • Table 31: Benefits of Mobile Financial Services to the key Ecosystem Players
  • Table 32: Airtel Money subscriber growth trends in India
  • Table 33: Mobile Money subscribers for various operators in Uganda, 2015
  • Table 34: Etisalat Nigeria Easyflex service details
  • Table 35: Robi ShareMyNet Packs Plan details

List of Companies Mentioned

  • Zain Jordan
  • Mobilink Pakistan
  • Zain Saudi Arabia
  • Airtel India
  • Airtel Seychelles
  • StarHub Singapore
  • Ooredoo Kuwait
  • Warid Telecom Pakistan
  • Mobitel SriLanka
  • Celcom Malaysia
  • M1 Singapore
  • Mobily Saudi Arabia
  • Econet Wireless Zimbawbe
  • Deutsche Telekom The Netherlands
  • Dialog Sri Lanka
  • Zantel
  • Glo Nigeria
  • DiGi Malaysia
  • Vodafone New Zealand
  • Ncell Nepal
  • Omantel Oman
  • Ufone Pakistan
  • Irancell Iran
  • MTN Zambia
  • Softbank Japan
  • Telenor Pakistan
  • U Mobile Malaysia
  • MTN Nigeria
  • Orange Kenya
  • MTN Ghana
  • Telefonica Spain
  • Etisalat Nigeria
  • Tigo Ghana
  • Telefonica Czech Republic
  • Apple
  • LG
  • Samsung
  • Sprint
  • Verizon
  • Singtel
  • Telstra
  • Orange
  • Vodafone Australia
  • Kyivstar
  • AT&T
  • C Spire
  • Mascom Botswana
  • Globe Philippines
  • DiGi Malaysia
  • Claro Argentina
  • Swisscom
  • Spark New Zealand
  • Bell Canada
  • Smartone HongKong
  • Mobifone Vietnam
  • Telcel Mexico
  • Du
  • Rogers Wireless
  • Ooredoo Tunisia
  • Telia Sweden
  • Tigo Senegal
  • Smart Communications
  • Celcom
  • Vodafone Ireland
  • Virgin Mobile Australia
  • Safaricom Kenya
  • Bharti Airtel India
  • Airtel Uganda
  • Etisalat Nigeria
  • Poste Mobile Italy
  • TIM Brazil
  • Telenor India
  • Robi
  • Vodacom
  • OnAir
  • Aero Mobile
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