Market Research Report
Global Telco Customer Loyalty Playbook 2018: Leveraging Loyalty Strategies to Unlock Revenue
|Published by||WiseStrokes - Wireless Industry Research Consulting||Product code||651274|
|Published||Content info||143 Pages
Delivery time: 1-2 business days
|Global Telco Customer Loyalty Playbook 2018: Leveraging Loyalty Strategies to Unlock Revenue|
|Published: June 13, 2018||Content info: 143 Pages||
In this hyper competitive world of telecoms, the topic of Customer Loyalty is becoming not only vitally important but also more challenging to achieve. Telcos around the world are looking to hone their loyalty strategies through a variety of means either through innovative customer care solutions, incentivized offline reward systems or simply through attractive services and bundles.
This research report has taken on this very challenging topic of growing Customer Loyalty for telcos by analyzing the strategies of 40 telcos around the world and based on this gleaning out the fundamentals of growing customer loyalty. Not only this, the report provides insights at a global, regional and country level with a balanced representation from each region. The report provides case studies of telcos and also looks at the MVNO space as well. Adding to this, there is also a dedicated section on understand loyalty in the B2B space.Some of the leading companies mentioned in the report includes Vodafone, Reliance Jio, Verizon, China Mobile, TIM, MTN, Claro, Singtel and AT&T.