Market Research Report
North America B2C E-Commerce Market 2017
|Published by||yStats.com GmbH & Co. KG||Product code||594370|
|Published||Content info||88 Pages/Charts
Delivery time: 1-2 business days
"The North America region will continue to trail Asia in B2C E-Commerce sales and the online share of total retail sales, as sources cited in the yStats.com report project growth in Asia to outpace the double-digit growth in North America. Retailers in the region count on market trends and innovations such as shopping via virtual assistants and chatbots, click and collect, and mobile shopping to drive continued growth of B2C E-Commerce in this mature market.
Online sales growth surpasses growth rates for total retail sales in both major economies in the region with Amazon.com capturing nearly a third of online sales in the USA, forcing traditional retailers to look to E-Commerce for future growth. Walmart, for example, has recently invested heavily in online marketplace offerings and improvement of delivery options. Online marketplace eBay has introduced an innovation allowing shoppers to upload a photo from a smartphone to shop for similar items. However, sources cited in the yStats.com report suggest that innovations such as voice enabled shopping via Alexa and the growth of Prime Membership will permit Amazon to expand its lead in B2C E-Commerce.
Canadian online retail sales are also dominated by Amazon, with cross-border shopping from the USA as well as through Amazon.ca characterizing E-Commerce in Canada. The yStats.com report cites research reflecting that about half of shoppers in Canada visit an Amazon web page at least once a month, and likewise, more than half of Canadian shoppers make purchases cross-border. However, traditional retailers in Canada are also increasing their online offerings, encouraging behaviors such as seeing a product in-store before online purchase, or research online before purchase in-store.
Amazon.com Inc, Apple Inc., Best Buy Co. Inc., Canadian Tire Corporation Ltd, Costco Wholesale Corp., eBay Inc, Home Depot Inc., Hudson's Bay Co., Wal-Mart Stores Inc..