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Market Research Report

GCC B2C E-Commerce Market 2018

Published by yStats.com GmbH & Co. KG Product code 608084
Published Content info 105 Pages/Charts
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GCC B2C E-Commerce Market 2018
Published: February 2, 2018 Content info: 105 Pages/Charts
Description

A new market report, "GCC B2C E-Commerce Market 2018," has been released by online business research firm yStats.com of Hamburg, detailing the current status and projections for online retail sales in the six nations comprising the Cooperation Council for the Arab States of the Gulf (GCC). The publication includes a forecast that online retail sales volume in 2020 will be twice the level of 2017.

There is much room for growth of B2C E-Commerce in the Cooperation Council for the Arab States of the Gulf (GCC). Online retail makes up only a small single digit percentage of total retail sales in even the UAE, the current online sales leader of the group. Surveys cited in the yStats.com report suggest that many potential shoppers in the well Internet connected nations of the GCC do not trust B2C E-Commerce nor online payment methods. Because of the low online shopper penetration in the recent past, growth rates are expected to be robust over the next few years, amounting to more than 100% growth in sales in 2020 compared to 2017. Investments in the region by Amazon.com as well as efforts of local merchants are making shoppers aware of the opportunities and benefits of online purchasing.

The UAE and Saudi Arabia are the current leaders in online sales volume in the Gulf Region, and with a higher growth rate, the Kingdom is forecast to overtake the UAE in the number one position by 2020. Although smaller in size, online retail markets in other countries of the region are also expected to show strong growth, according to projections in the yStats.com publication.

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Covered Regions

The Cooperation Council for the Arab States of the Gulf (GCC)

Companies Mentioned

Alibaba Group, Amazon.com Inc, Awok.com, Dubizzle Middle East FZ-LLC, Fetchr, Jarir Bookstore, Noon E Commerce, Souq.com FZ-LLC, Wadi.com, eBay Inc

Table of Contents
Product Code: 1355

Table of Contents

1. Management Summary

2. Regional

  • Retail E-Commerce Sales in the GCC, by the UAE, Saudi Arabia and Other GCC Countries, in USD billion, 2015 - 2020f
  • Breakdown of Retail E-Commerce Sales in the GCC, by Countries, in %, 2015 & 2020f
  • Internet Penetration, in % of Individuals, by Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, 2016
  • Smartphone Penetration, in % of Adults, by Qatar, Saudi Arabia, and UAE, March 2017
  • Devices Used to Access the Internet, in % of Adults, by Qatar, Saudi Arabia, and UAE, March 2017
  • Breakdown of Devices Used for Browsing & Researching and for Purchasing & Checkout, in % of Online Shoppers in the GCC, October 2016
  • Breakdown of Frequency of Webrooming and Showrooming, in % of Online Shoppers in the GCC, October 2016
  • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers in the GCC, October 2016
  • Share of Local Millennials in the GCC Buying From Local and from International Sites, in %, July 2017
  • Product Categories to Purchase Online, in % of Local Millennials in the GCC, July 2017
  • Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017

3. UAE

  • 3.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 3.2. Trends
    • Devices Used to Access the Internet, in % of Adults, March 2017
    • Share of Online Shoppers Who Purchased via Smartphone, in %, October 2016
    • Breakdown of Online Shoppers by Domestic Shoppers Only, Domestic and Cross-Border Shoppers, and Cross-Border Shoppers Only, in %, October 2016
    • Top Reasons for Buying From Top 3 Foreign Markets, in % of Online Shoppers in the UAE Buying From the Respective Market, October 2016
  • 3.3. Sales & Shares
    • Retail E-Commerce Sales, in USD billion, 2015 - 2020f
    • E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD billion, 2015 & 2016
    • B2C E-Commerce Sales, in AED billion, 2016, 2017 & 2021f
    • B2C E-Commerce Share of Total Retail Sales, in %, 2015 & 2016
  • 3.4. Users & Shoppers
    • Internet Penetration, in % of Individuals, 2011 - 2016
    • Online Shopper Penetration, in % of Internet Users, 2015 & 2016
    • Breakdown of Preferred Channels for Shopping, by In-Store and Online, in % of Consumers, January 2017
    • Breakdown of Frequency of Shopping Online, in % of Respondents, 2016
  • 3.5. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2016
    • Top Product Categories Purchased Online, in % of Online Shoppers, 2016
  • 3.6. Payment
    • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
  • 3.7. Delivery
    • Retailers' Perceptions of Customers' Attitude to E-Commerce Delivery, in % of Respondents, October 2017
  • 3.8. Players
    • B2C E-Commerce Players Overview, January 2018
    • Market Share of Amazon and Souq in B2C E-Commerce, in %, 2015 & 2016
    • Top 5 Online Shopping Websites, incl. Total Number of Visits, in millions, UAE's Share of Total Visits, in %, Average Visit Duration, Pages Per Visit and Bounce Rate, December 2017

4. Saudi Arabia

  • 4.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 4.2. Trends
    • Devices Used to Connect to the Internet, in % of Adults, March 2017
    • Share of Online Shoppers Who Make Purchases via Smartphone, in %, May 2017
    • Share of Online Shoppers Who Purchased via Social Media Sites or Applications, in %, May 2017
    • Origins of Online Purchases Made in the Previous 12 Months, in % of Online Shoppers, May 2017
  • 4.3. Sales & Shares
    • B2C E-Commerce Sales, in SAR billion, 2016 and Annual Growth Forecast for the Next Years, in %, as of August 2017
    • E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD billion, 2015 & 2016
    • Retail E-Commerce Sales, in USD billion, 2015 - 2020f
    • B2C E-Commerce Share of Total Retail Sales, in % 2017e
  • 4.4. Users & Shoppers
    • Number of Internet Users, in millions, and Penetration, in % of Individuals, 2011 - 2016 & Q2 2017
    • Online Shopper Penetration, in % of Respondents, May 2017
    • Breakdown of Frequency of Shopping Online, in % of Online Shoppers, May 2017
    • Breakdown of Perception of Security of Online Shopping, by Online Shoppers and Non-Online Shoppers, May 2017
  • 4.5. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2016
    • Channels Used to Purchase Selected Product Categories, by Online, Offline and Both, in % of Respondents, May 2017
    • Channels Used to Purchase Selected Categories of Services, by Online, Offline and Both, in % of Respondents, May 2017
  • 4.6. Payment
    • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
    • Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
  • 4.7. Delivery
    • Problems Most Commonly Encountered by E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
  • 4.8. Players
    • B2C E-Commerce Players Overview, January 2018
    • Website Traffic Shares of the Leading Online Shopping Websites, in %, February 2015 & February 2017

5. Qatar

  • 5.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 5.2. Trends
    • Devices Used to Access the Internet, in % of Adults, March 2017
  • 5.3. Sales & Shares
    • Retail E-Commerce Sales, in USD billion, 2015 & 2020f
    • B2C E-Commerce Sales, in USD billion, 2015 - 2020f
  • 5.4. Users & Shoppers
    • Internet Penetration, in % of Individuals, 2011 - 2016
  • 5.5. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2016
  • 5.6. Payment
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
  • 5.7. Players
    • Top 5 E-Commerce Websites, by Rank, December 2017

6. Kuwait

  • 6.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 6.2. Sales & Shares
    • E-Commerce Sales, by Airlines, Retail, Entertainment, and Travel, in USD million, 2015 & 2016
    • Retail E-Commerce Sales, in USD billion, 2015 & 2020f
  • 6.3. Users & Shoppers
    • Internet Penetration, in % of Individuals, 2011 - 2016
    • Online Shopper Penetration, in % of Internet Users, January 2016
    • Attitudes Towards Online Shopping, in % of Respondents, January 2016
  • 6.4. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2016
  • 6.5. Payment
    • Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016

7. Bahrain

  • 7.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 7.2. Trends
    • Selected Device Ownership, in % of Respondents, 2016
    • Mobile Shopper Penetration, in % of Respondents, 2016
  • 7.3. Sales & Shares
    • Retail E-Commerce Sales, in USD billion, 2015 & 2020f
  • 7.4. Users & Shoppers
    • Internet Penetration, in % of Individuals, 2011 - 2016
    • Activities Carried Out Online, incl. Online Shopping, in % of Internet Users, 2016
    • Barriers to Shopping Online, in % of Non-Online Shoppers, 2016
  • 7.5. Products
    • Product Categories Purchased Online, in % of Online Shoppers, 2016

8. Oman

  • 8.1. Overview
    • B2C E-Commerce Market Overview and International Comparisons, January 2018
  • 8.2. Sales & Shares
    • Retail E-Commerce Sales, in USD billion, 2015 & 2020f
  • 8.3. Users & Shoppers
    • Internet Penetration, in % of Individuals, 2011 - 2016
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