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Market Research Report

Global Online Travel Payment 2020

Published by yStats.com GmbH & Co. KG Product code 922335
Published Content info 90 Pages/Charts
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Global Online Travel Payment 2020
Published: January 16, 2020 Content info: 90 Pages/Charts
Description

"Digital Travel Payments Shift to Alternative Means."

Credit cards challenged by alternative means in online travel payments

Plastic has traditionally been the main mode of paying for travel bookings online. In the past several years, however, alternatives such as digital wallets and local payment schemes have gained popularity. A recent survey cited in the yStats.com report revealed that close to one in three consumers expect travel providers to offer multiple payment options. If not offered their preferred payment mean at the checkout, a double-digit share of respondents would feel frustrated.

The number of payment methods on offer in digital travel is rising

With cart abandonment rates in travel & airlines sector being the highest across all E-Commerce sectors, businesses are taking their customers' concerns seriously and are adding a growing number of payment methods to their offerings. Furthermore, mobile checkout is being optimized by adding seamless payment methods such as mobile wallets.

Covered Regions:

Asia-Pacific, Europe, North America, Latin America, Middle East & Africa.

Companies Mentioned:

Mastercard Inc, Visa Inc, PayPal Inc, Airbnb Inc., Alibaba Group Holdings, Booking Holdings Inc, Tencent Holdings, easyJet Plc, Apple Inc, Cleartrip Pvt Ltd.

Table of Contents
Product Code: 1467

Table of Contents

1. Management Summary

2. Global

  • Online Travel Payment Overview & Trends, January 2020
  • Online Travel Sales, in USD billion, 2019e & 2023f
  • Top 3 Payment Methods Preferred To Pay For Trips, in % of Travelers, 2018
  • Share of Travelers Who Want a Range of Payment Options When Booking Holidays Online, in %, 2018
  • Share of Travelers Who Feel Frustrated When They Are Not Able To Pay With Their Preferred Payment Method When Booking Holidays Online, in %, 2018
  • Cart Abandonment Rate by Selected Industries, in %, 2018
  • Top Reasons Cart Abandonment in Travel and Airline Booking, in % of Respondents, 2018
  • Share of Airline Passengers Who Would Pay for Last-Minute Purchases With An Airline App, in %, 2019
  • Top 6 Technology Investment Priorities of Hoteliers, July 2019
  • Products and Services That Consumers Would Pay For Via Voice Recognition, incl. Travel-Related Categories, in % of Consumers, Q2 2019

3. North America

  • 3.1. Regional
    • Share of Travelers Who Find “Ease of Payment” To Be An Important Factor When Choosing An Online Travel Agency, in % of Travelers, September 2019
  • 3.2. USA
    • Online Travel Sales, in USD billion, and in % Year-on-Year Change, 2017 - 2022f
    • Top Payment Methods Used On Online Travel Websites, in % of Consumers, 2017 & 2018
    • Share of Travelers Who Prefer To Use Credit Card Over Other Payment Methods When Traveling, in %, March 2019
    • Ways in Which Travelers Would Use Points or Miles From a Travel Rewards Credit Card, in % of Travelers, February 2019
    • Share of Travelers Who Plan to Use a Credit Card to Fund Their Summer Travel, in %, February 2019
    • Share of Internet Users Who Would Be More Likely To Take A Trip If They Could Pay For It Over Time With Something Other Than Credit Card, in %, May 2018
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Share of Travelers Who Would Be Comfortable Booking a Trip by Voice, in %, 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020

4. Asia-Pacific

  • 4.1. Regional
    • Online Travel Sales, in USD billion, 2018 & 2021f
  • 4.2. China
    • Online Travel Sales, in CNY billion, Year-on-Year Change, in %, 2015 - 2022f
    • Share of Travelers Preferring to Pay for Trips via Alipay, in %, 2018
    • Payment Methods Used by Chinese Tourists During Overseas Travel, in % of Chinese Tourists Travelling Overseas, 2017 & 2018
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Usage of Mobile Payment by Chinese Tourists During Overseas Travel, by Destination Country, in % of Chinese Travelers to Each Destination, October 2018
    • Types of Products and Services in Outbound Travel Paid for Via Mobile, in % of Users, 2018
    • Mobile Payment Platforms Used In Outbound Travel, in % of Users, 2018
  • 4.3. Japan
    • Online Travel Sales, in USD billion, 2019e & 2023f
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2018
    • Payment Methods Used While Travelling Abroad, in % of Travelers, 2018
  • 4.4. South Korea
    • Online Travel Sales, in USD billion, 2019e & 2023f
    • Payment Methods Used in Online Shopping, in % of Online Shoppers, 2017 & 2018
  • 4.5. India
    • Total Travel Spending, in USD billion, Online Share, in %, and Online Travel Spending, in USD billion, 2018 & 2021f
    • Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2018e
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
  • 4.6. Australia
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
  • 4.7. Southeast Asia
    • Online Travel Sales in Southeast Asia, in USD billion, by Vacation Rentals, Hotels and Flights, in USD billion, 2015, 2019f & 2025f
    • Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Selected Countries in Southeast Asia, 2018

5. Europe

  • 5.1. Regional
    • Total Travel Sales, in EUR billion, Online Share of Travel Sales, in %, and Online Travel Sales, in EUR billion, 2018e, 2019f & 2022f
  • 5.2. UK
    • Breakdown of Actual and Preferred Payment Methods To Pay For Purchases When Traveling, in % of Millennial & Gen Z Travelers, August 2019
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e
  • 5.3. Germany
    • Breakdown of Payment Methods Preferred When Booking Holiday Trips Online, in % of Travelers, May 2019
    • Share of Travelers Who Would Book Online More Frequently If They Could Pay by Invoice or Direct Debit, in %, May 2019
    • Payment Methods Used and Preferred To Book Last-Minute Travel, in % of Last-Minute Travel Bookers, April 2018
  • 5.4. France
    • Top 3 Most Important Factors When Choosing an Online Travel Agency, incl. Payment, in % of Travelers, September 2019
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 5.5. Italy
    • Online Travel Sales, in EUR billion, 2018 & 2019e
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
  • 5.6. Russia
    • Online Travel Sales, in RUB billion, 2017 & 2018
    • Online Payment Methods Used To Book Hotels, in % of Online Payment Users, July 2019
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018
  • 5.7. Turkey
    • Online Travel Sales, in TRY billion, 2017 & 2018
    • Breakdown of E-Commerce Transactions by Payment Method, in %, 2018e

6. Latin America

  • 6.1. Regional
    • Total Travel Sales, by Online Travel Sales, and Offline Travel Sales, in USD billion, 2018
    • Breakdown of Online Purchases in the Past Month by Payment Method Used, in % of Online Shoppers with a Bank Account, by Selected Countries, 2018
  • 6.2. Brazil
    • Payment Methods Preferred in E-Commerce, in % of Online Shoppers, May 2018
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020
  • 6.3. Argentina
    • Online Travel Sales, in ARS billion, and Year-on-Year Change, in %, 2014 - 2018
    • Top 3 Most Important Factors When Choosing an Online Travel Agency, incl. Payment, in % of Travelers, September 2019
    • Payment Methods Used in E-Commerce, in % of Online Shoppers, 2017 & 2018

7. Middle East & Africa

  • 7.1. Regional
    • Online Travel Sales, by OTAs, Supplier Website and Supplier App, in USD billion, 2021f
    • Breakdown of Payment Methods Used in E-Commerce in the Middle East, in % of Online Shoppers, 2018e
  • 7.2. Saudi Arabia
    • Debit Card's Share of Online Travel Bookings on Cleartrip and Flyin, in %, 2018
  • 7.3. UAE
    • Breakdown of Online Travel Bookings on Cleartrip and Flyin by Credit Cards and Debit Cards, in %, 2018
  • 7.4. South Africa
    • Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2018
    • Payment Methods Accepted by Top 3 Travel Websites, January 2020
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