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Market Research Report

Top Mobile Payment Service Providers in Indonesia 2020 and their Reaction to the COVID-19 Crisis

Published by yStats.com GmbH & Co. KG Product code 971187
Published Content info 39 Pages
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Top Mobile Payment Service Providers in Indonesia 2020 and their Reaction to the COVID-19 Crisis
Published: November 3, 2020 Content info: 39 Pages
Description

"The spread of the COVID-19 virus has accelerated the use of digital payments in Indonesia."

Payments via digital payment service providers surge in Indonesia during the pandemic

Consumers in Indonesia have increased the use of online shopping and digital or contactless payments during the COVID-19 crisis. The use of E-Wallets is particularly a growing means of payment in the country. As reported by yStats.com, a significant percentage of users preferred making payments via E-Wallets in Indonesia. This trend is further expected to strengthen as consumers in Indonesia are planning to continue using E-Commerce even after the pandemic ends.

Top E-Wallets in Indonesia launch services to support merchants and users during the COVID-19 outbreak

The yStats.com report provides details on the three most used payment service providers in Indonesia, GoPay, OVO and Dana. The report also highlights the rising number of user registrations received by GoPay even before the outbreak of the pandemic. Furthermore, the yStats.com study reviews the payment innovations introduced by these Indonesian companies during the COVID-19 outbreak such as efforts to contain fraud, and their partnerships with banks, merchants and foreign payment service providers.

Covered Regions:

Asia Pacific.

Companies Mentioned:

OVO Ltd, GoPay LLC, Dana Wallet Indonesia, LinkAja, Tencent Holdings Ltd.

Table of Contents
Product Code: 1503

Table of Contents

1. Management Summary

2. Overview

  • COVID-19's Impact on E-Wallet Payment Services, October 2020
  • Share of E-Commerce Payment Methods, in % of Total Value, 2019
  • E-Money Transactions Value, in EUR million, January 2020
  • Preferred Method of Making Online Payments, in % of Consumers, August 2020
  • Preference and Usage of the Digital Payment Service Providers, in % of Consumers, 2019
  • E-Wallet Selection for Cashless Transactions, in %, December 2019-January 2020
  • Consumers Who are New to Online Marketplaces and Those Who Will Continue to Use Online Shopping After the Pandemic is Over, in %, May 2020
  • E-Commerce Value, in USD billion, 2019 & 2020f
  • E-Commerce Transactions, in million, February 2020 & March 2020

3. OVO

  • Profile of OVO in Indonesia, October 2020
  • COVID-19's Impact on OVO's activity, October 2020
  • Respondents Who Will Continue to Use OVO Without Discounts or Cashback Promotions, in %, December 2019-January 2020
  • Consumers Who Used OVO for the First Time, by Time Period, January 2020

4. GoPay

  • Profile of GoPay in Indonesia, October 2020
  • COVID-19's Impact on GoPay's activity, October 2020
  • Consumer Who Will Continue to Use GoPay Without Discounts or Cashback Promotions, in %, January 2020

5. Dana

  • Profile of Dana in Indonesia, October 2020
  • COVID-19's Impact on Dana's activity, October 2020
  • Online Transactions Made Via Dana, in %, September 2020
  • Consumers Who Used Dana for the First Time, by Time Period, in %, January 2020
  • Share of Consumers Who Used Dana the Most, in % of Frequent E-Wallet Users, January 2020
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