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Home > Market Research Report > Telecom & IT > Contact Centers

Contact Centers Market Research Reports

We offer market research, industry forecasts, and business analysis in the Contact Centers as well as other vertical industries. GII sells reports, databases, newsletters and annual information services that provide the latest market data, such as industry forecasts, projections, trends, market shares, research and development, sales and marketing strategies, and competitive analysis.

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Interactive Voice Response Market by Technology (Touch-Tone and Speech), Deployment (Cloud and on Premise), Vertical (BFSI, Pharma and Healthcare, ITES), Organization Size, Solution, Service, And Geography - Global Forecast to 2023
Published by
MarketsandMarkets
Product code
553356
Published
September 1, 2017
Content info
180 Pages
Price
USD 5650
Sample available
*
Published by
IDC
Product code
551823
Published
September 1, 2017
Content info
15 Pages
Price
USD 4500
Sample available
Contact Center Software Market by Solution (Customer Collaboration, Dialers, ACS, IVR, CTI, Workforce Optimization, Reporting, Analytics), Service, Deployment Type (On-Premises, Cloud), Organization Size, Vertical, Region - Global Forecast to 2022
Published by
MarketsandMarkets
Product code
551732
Published
August 30, 2017
Content info
160 Pages
Price
USD 5650
Sample available
Customer Experience (CX) - Focused Contact Center Routing in North America, 2017
Published by
Frost & Sullivan
Product code
553379
Published
August 24, 2017
Content info
51 Pages
Price
USD 1500
Sample available
North American Contact Center Location Trends, Forecast to 2022
Published by
Frost & Sullivan
Product code
539629
Published
July 25, 2017
Content info
42 Pages
Price
USD 1500
Sample available
2017 Intelligent Virtual Agent Product and Market Report
Published by
DMG Consulting LLC
Product code
530129
Published
July 19, 2017
Content info
 
Price
USD 4300
Contact Center Analytics Market by Component (Software and Services), Application (Log Management, Risk and Compliance Management, Real-Time Monitoring and Reporting, Workforce Management, Customer Experience Management) - Global Forecast to 2022
Published by
MarketsandMarkets
Product code
530487
Published
July 17, 2017
Content info
162 Pages
Price
USD 5650
Sample available
Optimizing Medical Information Call Centers: Medical Affairs Product Launch Series
Published by
Cutting Edge Information
Product code
534088
Published
June 30, 2017
Content info
44 Pages
Price
USD 1195
Sample available
2017 Contact Center Workforce Optimization Market Share Report
Published by
DMG Consulting LLC
Product code
247390
Published
June 7, 2017
Content info
 
Price
USD 4300
Interactive Voice Response (IVR) Systems
Published by
Global Industry Analysts, Inc.
Product code
225205
Published
June 1, 2017
Content info
255 Pages
Price
USD 4950
Sample available
2017 Contact Center Gamification Product and Market Report
Published by
DMG Consulting LLC
Product code
310318
Published
May 10, 2017
Content info
 
Price
USD 4300
2017-2018 Workforce Management Product and Market Report
Published by
DMG Consulting LLC
Product code
247393
Published
March 21, 2017
Content info
406 Pages
Price
USD 4300
Global Interactive Voice Response System Market 2017-2021
Published by
TechNavio (Infiniti Research Ltd.)
Product code
475167
Published
February 23, 2017
Content info
70 Pages
Price
USD 3500
Sample available
Vietnam Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462570
Published
February 22, 2017
Content info
33 Pages
Price
USD 4950
Sample available
Thailand Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462569
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
Taiwan Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462568
Published
February 22, 2017
Content info
33 Pages
Price
USD 4950
Sample available
South Korea Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462567
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
Singapore Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462566
Published
February 22, 2017
Content info
35 Pages
Price
USD 4950
Sample available
The Philippines Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462565
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
Malaysia Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462563
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
Japan Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462562
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
Indonesia Contact Center Applications Market, 2015
Published by
Frost & Sullivan
Product code
462561
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
*
Published by
Frost & Sullivan
Product code
462560
Published
February 22, 2017
Content info
34 Pages
Price
USD 4950
Sample available
*
Published by
Frost & Sullivan
Product code
462559
Published
February 22, 2017
Content info
33 Pages
Price
USD 4950
Sample available
*
Published by
Frost & Sullivan
Product code
462558
Published
February 22, 2017
Content info
37 Pages
Price
USD 4950
Sample available