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PUBLISHER: Polaris Market Research | PRODUCT CODE: 1462974

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PUBLISHER: Polaris Market Research | PRODUCT CODE: 1462974

BPaaS Market Share, Size, Trends, Industry Analysis Report, By Deployment Model (Hybrid Cloud, Private Cloud, Public Cloud); By Business Process; By Organization Size; By Vertical; By Region; Segment Forecast, 2024 - 2023

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The global BPaaS Market size is expected to reach USD 132.83 billion by 2032, according to a new study by Polaris Market Research. The report "BPaaS Market Share, Size, Trends, Industry Analysis Report, By Deployment Model (Hybrid Cloud, Private Cloud, Public Cloud); By Business Process; By Organization Size; By Vertical; By Region; Segment Forecast, 2024 - 2032" gives a detailed insight into current market dynamics and provides analysis on future market growth.

Business Process as a Service (BPaaS) offers Business Process Outsourcing (BPO) services delivered via cloud computing. This approach caters to a wide range of business processes, spanning both horizontal and vertical services. Nowadays, companies seek a service-oriented approach to meet their BPO requirements, driving the widespread adoption of cloud services globally. By embracing BPaaS solutions, companies aim to gain a competitive advantage and differentiate themselves from competitors by focusing on their core business functions. The increasing acceptance of technologies such as social media platforms, business analytics, cloud computing, and process automation software propel the growth of the BPaaS market. These solutions aid in cost reduction and operational efficiency enhancement by streamlining system infrastructure and providing a unified technological environment on a centralized platform.

A key driver of the BPaaS market is the growing demand for improved business process agility at minimal cost. The rising adoption of service models with flexible payment options, such as pay-per-use pricing, further fuels market growth. Additionally, factors like globalization, the prominence of cloud technology, rising BPaaS adoption among SMBs, and increased IT spending contribute to market expansion. The surge in the adoption of advanced technologies like the Internet of Things (IoT), machine learning, and artificial intelligence (AI) in business processes has led to increased utilization of BPaaS for managing large and complex datasets. Business organizations are increasingly seeking holistic solutions that address the total cost of service delivery beyond just operational costs.

Furthermore, the BFSI sector's growing need for low-cost IT infrastructure, data accessibility, and enhanced business process analytics drives the global BPaaS market. The increasing adoption of cloud across various industry verticals presents lucrative growth opportunities. Cloud platforms offer flexibility, scalability, and multi-cloud capabilities, along with security assurance. As organizations prioritize data integrity and service continuity, a combination of on-premise and as-a-service offerings is crucial to ensure constant data availability and coordination across multiple platforms.

BPaaS Market Report Highlights

In 2023, the BFSI segment accounted for the largest market share in BPaaS Market. BPaaS solutions facilitate this quest by empowering firms to leverage advanced technologies like artificial intelligence, machine learning, and robotic process automation, thereby enhancing services and catalyzing digital transformation initiatives.

The customer service & support segment is expected to grow at the fastest CAGR during the forecast period. The trend is fueling the adoption of innovative customer service platforms and technologies. Furthermore, heightened competition across industries has elevated customer expectations for personalized, proactive, and efficient support services.

In 2023, North America dominated the largest market due to recognizing the value of retaining existing customers over acquiring new ones; businesses are emphasizing customer retention strategies. This includes investing in robust customer service and support solutions aimed at enhancing satisfaction, fostering loyalty, and encouraging advocacy among their customer base.

Asia Pacific is expected to grow at the fastest CAGR in BPaaS Market. BPaaS provides a flexible and scalable alternative to traditional business process outsourcing, allowing organizations to access specialized expertise and resources without the need for substantial upfront investments.

The global key market players are Accenture, Bizagi, BPM, Capgemini, Cognizant, Conduent, DXC Technology, EXL, Fujitsu, Genpact, HCL, IBM, Infosys, TCS, Tech Mahindra, Wipro.

Polaris Market Research has segmented the BPaaS Market report based on deployment model, business process, organization size, vertical, and region.

BPaaS, Deployment Model Outlook (Revenue - USD Billion, 2019 - 2032)

  • Hybrid Cloud
  • Private Cloud
  • Public Cloud

BPaaS, Business Process Outlook (Revenue - USD Billion, 2019 - 2032)

  • Human Resource Management
  • Payroll Processing
  • Employee Onboarding
  • Benefits Administration
  • Others
  • Accounting & Finance
  • Accounts Payable
  • General Ledger
  • Financial Reporting
  • Others
  • Sales & Marketing
  • Lead Generation Services
  • Customer Relationship Management (CRM) Services
  • Others
  • Customer Service & Support
  • Call Centre Operations
  • Help Desk Support
  • Ticket Management
  • Others
  • Procurement, Supply Chain Management & Operations
  • Vendor Management
  • Purchase Order Processing
  • Inventory Optimization
  • Distribution And Logistics
  • Others
  • Other Business Processes

BPaaS, Organization Size Outlook (Revenue - USD Billion, 2019 - 2032)

  • Large Enterprises
  • Small And Medium-Sized Enterprises

BPaaS, Vertical Outlook (Revenue - USD Billion, 2019 - 2032)

  • BFSI
  • Government & Public Sector
  • Healthcare & Life Sciences
  • IT & Telecom
  • Manufacturing
  • Retail & E-commerce
  • Other Verticals

BPaaS, Regional Outlook (Revenue - USD Billion, 2019 - 2032)

  • North America
  • U.S.
  • Canada
  • Europe
  • Germany
  • UK
  • France
  • Italy
  • Spain
  • Russia
  • Netherlands
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Indonesia
  • Malaysia
  • Australia
  • Rest of Asia Pacific
  • Latin America
  • Argentina
  • Brazil
  • Mexico
  • Rest of Latin America
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • Israel
  • South Africa
  • Rest of Middle East & Africa
Product Code: PM4713

Table of Contents

1. Introduction

  • 1.1. Report Description
    • 1.1.1. Objectives of the Study
    • 1.1.2. Market Scope
    • 1.1.3. Assumptions
  • 1.2. Stakeholders

2. Executive Summary

  • 2.1. Market Highlights

3. Research Methodology

  • 3.1. Overview
    • 3.1.1. Data Mining
  • 3.2. Data Sources
    • 3.2.1. Primary Sources
    • 3.2.2. Secondary Sources

4. Global BPaaS Market Insights

  • 4.1. BPaaS - Industry Snapshot
  • 4.2. BPaaS Market Dynamics
    • 4.2.1. Drivers and Opportunities
      • 4.2.1.1. The ability to offer cost-effective and scalable solutions to businesses is projected to spur product demand
      • 4.2.1.2. Rise in cloud adoption across several industry verticals
    • 4.2.2. Restraints and Challenges
      • 4.2.2.1. Rising concerns regarding data security and privacy are likely to impede market growth
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers (Moderate)
    • 4.3.2. Threats of New Entrants: (Low)
    • 4.3.3. Bargaining Power of Buyers (Moderate)
    • 4.3.4. Threat of Substitute (Moderate)
    • 4.3.5. Rivalry among existing firms (High)
  • 4.4. PESTLE Analysis
  • 4.5. BPaaS Industry Trends
  • 4.6. Value Chain Analysis
  • 4.7. COVID-19 Impact Analysis

5. Global BPaaS Market, by Deployment Model

  • 5.1. Key Findings
  • 5.2. Introduction
    • 5.2.1. Global BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • 5.3. Hybrid Cloud
    • 5.3.1. Global BPaaS Market, by Hybrid Cloud, by Region, 2019-2032 (USD Billion)
  • 5.4. Private Cloud
    • 5.4.1. Global BPaaS Market, by Private Cloud, by Region, 2019-2032 (USD Billion)
  • 5.5. Public Cloud
    • 5.5.1. Global BPaaS Market, by Public Cloud, by Region, 2019-2032 (USD Billion)

6. Global BPaaS Market, by Business Process

  • 6.1. Key Findings
  • 6.2. Introduction
    • 6.2.1. Global BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • 6.3. Human Resource Management
    • 6.3.1. Global BPaaS Market, by Human Resource Management, by Region, 2019-2032 (USD Billion)
    • 6.3.2. Payroll Processing
      • 6.3.2.1. Global BPaaS Market, by Payroll Processing, by Region, 2019-2032 (USD Billion)
    • 6.3.3. Employee Onboarding
      • 6.3.3.1. Global BPaaS Market, by Employee Onboarding, by Region, 2019-2032 (USD Billion)
    • 6.3.4. Benefits Administration
      • 6.3.4.1. Global BPaaS Market, by Benefits Administration, by Region, 2019-2032 (USD Billion)
    • 6.3.5. Others
      • 6.3.5.1. Global BPaaS Market, by Others, by Region, 2019-2032 (USD Billion)
  • 6.4. Accounting & Finance
    • 6.4.1. Global BPaaS Market, by Accounting & Finance, by Region, 2019-2032 (USD Billion)
    • 6.4.2. Accounts Payable
      • 6.4.2.1. Global BPaaS Market, by Accounts Payable, by Region, 2019-2032 (USD Billion)
    • 6.4.3. General Ledger
      • 6.4.3.1. Global BPaaS Market, by General Ledger, by Region, 2019-2032 (USD Billion)
    • 6.4.4. Financial Reporting
      • 6.4.4.1. Global BPaaS Market, by Financial Reporting, by Region, 2019-2032 (USD Billion)
    • 6.4.5. Others
      • 6.4.5.1. Global BPaaS Market, by Others, by Region, 2019-2032 (USD Billion)
  • 6.5. Sales & Marketing
    • 6.5.1. Global BPaaS Market, by Sales & Marketing, by Region, 2019-2032 (USD Billion)
    • 6.5.2. Lead Generation Services
      • 6.5.2.1. Global BPaaS Market, by Lead Generation Services, by Region, 2019-2032 (USD Billion)
    • 6.5.3. Customer Relationship Management (CRM) Services
      • 6.5.3.1. Global BPaaS Market, by Customer Relationship Management (CRM) Services, by Region, 2019-2032 (USD Billion)
    • 6.5.4. Others
      • 6.5.4.1. Global BPaaS Market, by Others, by Region, 2019-2032 (USD Billion)
  • 6.6. Customer Service & Support
    • 6.6.1. Global BPaaS Market, by Customer Service & Support, by Region, 2019-2032 (USD Billion)
    • 6.6.2. Call Centre Operations
      • 6.6.2.1. Global BPaaS Market, by Call Centre Operations, by Region, 2019-2032 (USD Billion)
    • 6.6.3. Help Desk Support
      • 6.6.3.1. Global BPaaS Market, by Help Desk Support, by Region, 2019-2032 (USD Billion)
    • 6.6.4. Ticket Management
      • 6.6.4.1. Global BPaaS Market, by Ticket Management, by Region, 2019-2032 (USD Billion)
    • 6.6.5. Others
      • 6.6.5.1. Global BPaaS Market, by Others, by Region, 2019-2032 (USD Billion)
  • 6.7. Procurement, Supply Chain Management & Operations
    • 6.7.1. Global BPaaS Market, by Procurement, Supply Chain Management & Operations, by Region, 2019-2032 (USD Billion)
    • 6.7.2. Vendor Management
      • 6.7.2.1. Global BPaaS Market, by Vendor Management, by Region, 2019-2032 (USD Billion)
    • 6.7.3. Purchase Order Processing
      • 6.7.3.1. Global BPaaS Market, by Purchase Order Processing, by Region, 2019-2032 (USD Billion)
    • 6.7.4. Inventory Optimization
      • 6.7.4.1. Global BPaaS Market, by Inventory Optimization, by Region, 2019-2032 (USD Billion)
    • 6.7.5. Distribution and Logistics
      • 6.7.5.1. Global BPaaS Market, by Distribution and Logistics, by Region, 2019-2032 (USD Billion)
    • 6.7.6. Others
      • 6.7.6.1. Global BPaaS Market, by Others, by Region, 2019-2032 (USD Billion)
  • 6.8. Other Business Processes
    • 6.8.1. Global BPaaS Market, by Other Business Processes, by Region, 2019-2032 (USD Billion)

7. Global BPaaS Market, by Vertical

  • 7.1. Key Findings
  • 7.2. Introduction
    • 7.2.1. Global BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • 7.3. BFSI
    • 7.3.1. Global BPaaS Market, by BFSI, by Region, 2019-2032 (USD Billion)
  • 7.4. Government & Public Sector
    • 7.4.1. Global BPaaS Market, by Government & Public Sector, by Region, 2019-2032 (USD Billion)
  • 7.5. Healthcare & Life Sciences
    • 7.5.1. Global BPaaS Market, by Healthcare & Life Sciences, by Region, 2019-2032 (USD Billion)
  • 7.6. IT & Telecom
    • 7.6.1. Global BPaaS Market, by IT & Telecom, by Region, 2019-2032 (USD Billion)
  • 7.7. Manufacturing
    • 7.7.1. Global BPaaS Market, by Manufacturing, by Region, 2019-2032 (USD Billion)
  • 7.8. Retail & E-commerce
    • 7.8.1. Global BPaaS Market, by Retail & E-commerce, by Region, 2019-2032 (USD Billion)
  • 7.9. Other Verticals
    • 7.9.1. Global BPaaS Market, by Other Verticals, by Region, 2019-2032 (USD Billion)

8. Global BPaaS Market, by Organization Size

  • 8.1. Key Findings
  • 8.2. Introduction
    • 8.2.1. Global BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • 8.3. Large Enterprises
    • 8.3.1. Global BPaaS Market, by Large Enterprises, by Region, 2019-2032 (USD Billion)
  • 8.4. Small And Medium-Sized Enterprises
    • 8.4.1. Global BPaaS Market, by Small And Medium-Sized Enterprises, by Region, 2019-2032 (USD Billion)

9. Global BPaaS Market, by Geography

  • 9.1. Key findings
  • 9.2. Introduction
    • 9.2.1. BPaaS Market Assessment, By Geography, 2019-2032 (USD Billion)
  • 9.3. BPaaS Market - North America
    • 9.3.1. North America: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
    • 9.3.2. North America: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
    • 9.3.3. North America: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
    • 9.3.4. North America: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.3.5. BPaaS Market - U.S.
      • 9.3.5.1. U.S.: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.3.5.2. U.S.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.3.5.3. U.S.: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.3.5.4. U.S.: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.3.6. BPaaS Market - Canada
      • 9.3.6.1. Canada: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.3.6.2. Canada: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.3.6.3. Canada: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.3.6.4. Canada: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • 9.4. BPaaS Market - Europe
    • 9.4.1. Europe: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
    • 9.4.2. Europe: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
    • 9.4.3. Europe: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
    • 9.4.4. Europe: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.5. BPaaS Market - UK
      • 9.4.5.1. UK: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.5.2. UK: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.5.3. UK: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.5.4. UK: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.6. BPaaS Market - France
      • 9.4.6.1. France: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.6.2. France: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.6.3. France: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.6.4. France: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.7. BPaaS Market - Germany
      • 9.4.7.1. Germany: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.7.2. Germany: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.7.3. Germany: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.7.4. Germany: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.8. BPaaS Market - Italy
      • 9.4.8.1. Italy: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.8.2. Italy: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.8.3. Italy: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.8.4. Italy: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.9. BPaaS Market - Spain
      • 9.4.9.1. Spain: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.9.2. Spain: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.9.3. Spain: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.9.4. Spain: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.10. BPaaS Market - Netherlands
      • 9.4.10.1. Netherlands: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.10.2. Netherlands: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.10.3. Netherlands: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.10.4. Netherlands: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.4.11. BPaaS Market - Russia
      • 9.4.11.1. Russia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.4.11.2. Russia.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.4.11.3. Russia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.4.11.4. Russia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • 9.5. BPaaS Market - Asia Pacific
    • 9.5.1. Asia Pacific: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
    • 9.5.2. Asia Pacific: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
    • 9.5.3. Asia Pacific: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
    • 9.5.4. Asia Pacific: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.5. BPaaS Market - China
      • 9.5.5.1. China: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.5.2. China.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.5.3. China: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.5.4. China: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.6. BPaaS Market - India
      • 9.5.6.1. India: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.6.2. India.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.6.3. India: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.6.4. India: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.7. BPaaS Market - Japan
      • 9.5.7.1. Japan: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.7.2. Japan.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.7.3. Japan: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.7.4. Japan: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.8. BPaaS Market - Malaysia
      • 9.5.8.1. Malaysia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.8.2. Malaysia.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.8.3. Malaysia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.8.4. Malaysia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.9. BPaaS Market - Indonesia
      • 9.5.9.1. Indonesia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.9.2. Indonesia.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.9.3. Indonesia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.9.4. Indonesia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.5.10. BPaaS Market - South Korea
      • 9.5.10.1. South Korea: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.5.10.2. South Korea.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.5.10.3. South Korea: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.5.10.4. South Korea: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • 9.6. BPaaS Market - Middle East & Africa
    • 9.6.1. Middle East & Africa: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
    • 9.6.2. Middle East & Africa: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
    • 9.6.3. Middle East & Africa: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
    • 9.6.4. Middle East & Africa: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.6.5. BPaaS Market - Saudi Arabia
      • 9.6.5.1. Saudi Arabia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.6.5.2. Saudi Arabia: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.6.5.3. Saudi Arabia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.6.5.4. Saudi Arabia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.6.6. BPaaS Market - South Africa
      • 9.6.6.1. South Africa: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.6.6.2. South Africa: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.6.6.3. South Africa: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.6.6.4. South Africa: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.6.7. BPaaS Market - Israel
      • 9.6.7.1. Israel: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.6.7.2. Israel: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.6.7.3. Israel: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.6.7.4. Israel: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.6.8. BPaaS Market - UAE
      • 9.6.8.1. UAE: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.6.8.2. UAE: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.6.8.3. UAE: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.6.8.4. UAE: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • 9.7. BPaaS Market - Latin America
    • 9.7.1. Latin America: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
    • 9.7.2. Latin America: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
    • 9.7.3. Latin America: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
    • 9.7.4. Latin America: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.7.5. BPaaS Market - Mexico
      • 9.7.5.1. Mexico: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.7.5.2. Mexico: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.7.5.3. Mexico: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.7.5.4. Mexico: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.7.6. BPaaS Market - Brazil
      • 9.7.6.1. Brazil: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.7.6.2. Brazil: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.7.6.3. Brazil: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.7.6.4. Brazil: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
    • 9.7.7. BPaaS Market - Argentina
      • 9.7.7.1. Argentina: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
      • 9.7.7.2. Argentina: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
      • 9.7.7.3. Argentina: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
      • 9.7.7.4. Argentina: BPaaS Market, by Vertical, 2019-2032 (USD Billion)

10. Competitive Landscape

  • 10.1. Expansion and Acquisition Analysis
    • 10.1.1. Expansion
    • 10.1.2. Acquisitions
  • 10.2. Partnerships/Collaborations/Agreements/Exhibitions

11. Company Profiles

  • 11.1. Accenture
    • 11.1.1. Company Overview
    • 11.1.2. Financial Performance
    • 11.1.3. Product Benchmarking
    • 11.1.4. Recent Development
  • 11.2. Bizagi
    • 11.2.1. Company Overview
    • 11.2.2. Financial Performance
    • 11.2.3. Product Benchmarking
    • 11.2.4. Recent Development
  • 11.3. BPM
    • 11.3.1. Company Overview
    • 11.3.2. Financial Performance
    • 11.3.3. Product Benchmarking
    • 11.3.4. Recent Development
  • 11.4. Capgemini
    • 11.4.1. Company Overview
    • 11.4.2. Financial Performance
    • 11.4.3. Product Benchmarking
    • 11.4.4. Recent Development
  • 11.5. Cognizant
    • 11.5.1. Company Overview
    • 11.5.2. Financial Performance
    • 11.5.3. Product Benchmarking
    • 11.5.4. Recent Development
  • 11.6. Conduent
    • 11.6.1. Company Overview
    • 11.6.2. Financial Performance
    • 11.6.3. Product Benchmarking
    • 11.6.4. Recent Development
  • 11.7. DXC Technology
    • 11.7.1. Company Overview
    • 11.7.2. Financial Performance
    • 11.7.3. Product Benchmarking
    • 11.7.4. Recent Development
  • 11.8. EXL
    • 11.8.1. Company Overview
    • 11.8.2. Financial Performance
    • 11.8.3. Product Benchmarking
    • 11.8.4. Recent Development
  • 11.9. Fujitsu
    • 11.9.1. Company Overview
    • 11.9.2. Financial Performance
    • 11.9.3. Product Benchmarking
    • 11.9.4. Recent Development
  • 11.10. Genpact
    • 11.10.1. Company Overview
    • 11.10.2. Financial Performance
    • 11.10.3. Product Benchmarking
    • 11.10.4. Recent Development
  • 11.11. HCL
    • 11.11.1. Company Overview
    • 11.11.2. Financial Performance
    • 11.11.3. Product Benchmarking
    • 11.11.4. Recent Development
  • 11.12. IBM
    • 11.12.1. Company Overview
    • 11.12.2. Financial Performance
    • 11.12.3. Product Benchmarking
    • 11.12.4. Recent Development
  • 11.13. Infosys
    • 11.13.1. Company Overview
    • 11.13.2. Financial Performance
    • 11.13.3. Product Benchmarking
    • 11.13.4. Recent Development
  • 11.14. TCS
    • 11.14.1. Company Overview
    • 11.14.2. Financial Performance
    • 11.14.3. Product Benchmarking
    • 11.14.4. Recent Development
  • 11.15. Tech Mahindra
    • 11.15.1. Company Overview
    • 11.15.2. Financial Performance
    • 11.15.3. Product Benchmarking
    • 11.15.4. Recent Development
  • 11.16. Wipro
    • 11.16.1. Company Overview
    • 11.16.2. Financial Performance
    • 11.16.3. Product Benchmarking
    • 11.16.4. Recent Development
Product Code: PM4713

List of Tables

  • Table 1 Global BPaaS Market, by Deployment Model, by Region, 2019-2032 (USD Billion)
  • Table 2 Global BPaaS Market, by Business Process, by Region, 2019-2032 (USD Billion)
  • Table 3 Global BPaaS Market, by Vertical, by Region, 2019-2032 (USD Billion)
  • Table 4 Global BPaaS Market, by Organization Size, by Region, 2019-2032 (USD Billion)
  • Table 5 BPaaS Market Assessment, By Geography, 2019-2032 (USD Billion)
  • Table 6 North America: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 7 North America: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 8 North America: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 9 North America: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 10 U.S.: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 11 U.S.: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 12 U.S.: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 13 U.S.: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 14 Canada: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 15 Canada: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 16 Canada: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 17 Canada: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 18 Europe: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 19 Europe: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 20 Europe: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 21 Europe: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 22 Germany: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 23 Germany: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 24 Germany: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 25 Germany: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 26 France: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 27 France: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 28 France: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 29 France: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 30 UK: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 31 UK: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 32 UK: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 33 UK: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 34 Italy: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 35 Italy: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 36 Italy: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 37 Italy: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 38 Netherlands: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 39 Netherlands: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 40 Netherlands: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 41 Netherlands: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 42 Spain: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 43 Spain: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 44 Spain: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 45 Spain: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 46 Russia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 47 Russia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 48 Russia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 49 Russia: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 50 Asia Pacific: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 51 Asia Pacific: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 52 Asia Pacific: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 53 Asia Pacific: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 54 China: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 55 China: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 56 China: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 57 China: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 58 Japan: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 59 Japan: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 60 Japan: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 61 Japan: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 62 India: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 63 India: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 64 India: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 65 India: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 66 Indonesia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 67 Indonesia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 68 Indonesia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 69 Indonesia: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 70 Malaysia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 71 Malaysia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 72 Malaysia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 73 Malaysia: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 74 South Korea: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 75 South Korea: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 76 South Korea: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 77 South Korea: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 78 Latin America: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 79 Latin America: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 80 Latin America: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 81 Latin America: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 82 Brazil: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 83 Brazil: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 84 Brazil: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 85 Brazil: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 86 Mexico: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 87 Mexico: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 88 Mexico: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 89 Mexico: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 90 Argentina: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 91 Argentina: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 92 Argentina: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 93 Argentina: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 94 Middle East & Africa: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 95 Middle East & Africa: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 96 Middle East & Africa: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 97 Middle East & Africa: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 98 UAE: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 99 UAE: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 100 UAE: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 101 UAE: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 102 Saudi Arabia: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 103 Saudi Arabia: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 104 Saudi Arabia: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 105 Saudi Arabia: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 106 South Africa: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 107 South Africa: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 108 South Africa: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 109 South Africa: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)
  • Table 110 Israel: BPaaS Market, by Deployment Model, 2019-2032 (USD Billion)
  • Table 111 Israel: BPaaS Market, by Business Process, 2019-2032 (USD Billion)
  • Table 112 Israel: BPaaS Market, by Vertical, 2019-2032 (USD Billion)
  • Table 113 Israel: BPaaS Market, by Organization Size, 2019-2032 (USD Billion)

List of Figures

  • Figure 1. Global BPaaS Market, 2019-2032 (USD Billion)
  • Figure 2. Integrated Ecosystem
  • Figure 3. Research Methodology: Top-Down & Bottom-Up Organization Size
  • Figure 4. Market by Geography
  • Figure 5. Porter's Five Forces
  • Figure 6. Market by Deployment Model
  • Figure 7. Global BPaaS Market, by Deployment Model, 2021 & 2030 (USD Billion)
  • Figure 8. Market by Organization Size
  • Figure 9. Global BPaaS Market, by Organization Size, 2021 & 2030 (USD Billion)
  • Figure 10. Market by Business Process
  • Figure 11. Global BPaaS Market, by Business Process, 2021 & 2030 (USD Billion)
  • Figure 12. Market by Vertical
  • Figure 13. Global BPaaS Market, by Vertical, 2021 & 2030 (USD Billion)
Have a question?
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Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

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Christine Sirois

Manager - Americas

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