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PUBLISHER: Bizwit Research & Consulting LLP | PRODUCT CODE: 1077505

PUBLISHER: Bizwit Research & Consulting LLP | PRODUCT CODE: 1077505

Global Proactive Services Market Size study, by Service by Technology, by application, by Enterprise, by End Use and Regional Forecasts 2022-2028

PUBLISHED: May 15, 2022

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DELIVERY TIME: 2-3 business days

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Global Proactive Services Market is valued approximately USD 3.54 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 21.5% over the forecast period 2022-2028. Proactive customer service is anticipating the customer needs as well as actively reaching out with solution, whether that is by communicating a potential problem which is cropped up, or by allowing customers to self-service issue. High costs incurred by unplanned outages, increasing focus on delivering enhanced customer experience and growing number of cyber threats has led the adoption of Proactive Services across the forecast period. For Instance: in November 2021, according to Palo Alto Networks, enterprise software manufacturer Zoho was targeted by hackers, possibly of Chinese origin, who exploited a vulnerability in its self-serve password management tool ManageEngine from late September to early October. Similarly, in May 2019, the confidential details of 885 million people, including bank account records, social security numbers, wire transactions, and other mortgage documentation, were apparently exposed by First American Financial Corporation. Also, Ai-Based Proactive Services and Partnerships and Affective Ecosystems increases the adoption & demand for Proactive Services which is likely to increase the market growth during the forecast period. However, managing security with multiple customer touchpoints, and lack of skilled professionals impedes the growth of the market over the forecast period of 2021-2027.

The key regions considered for the global Proactive Services Market study includes Asia Pacific, North America, Europe, Latin America and Rest of the World. North America is the leading region across the world in terms of market share owing to the growth in investment by various government authorities into various technologies such as Artificial Intelligence (AI), Machine Learning (ML) and , advanced data analytics. Whereas, Asia-Pacific is anticipated to exhibit highest growth rate over the forecast period 2021-2027 due to factors such as expanding service sector and rising number of startups.

Major market player included in this report are:

Microsoft Corporation
Symantec Corporation
Fortinet, Inc.
Juniper Network, Inc.
Avaya Inc.
DXC Technology
Hewlett Packard Enterprise Company
Huawei Technologies Co., Ltd
International Business Machines Corporation
Cisco Systems, Inc

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Service:

Design & Consulting
Managed Services
Technical Support

By Technology:

Analytics
Artificial Intelligence
Others

By Application

Cloud Management
Customer Experience Management
Data Center Management
End-Point Management
Network Management
Others

By Enterprise

Small & Medium Enterprises
Large Enterprise

By End Use

BFSI
Government
Healthcare
Manufacturing
Media & Communications
Retail And Other

By Region:

North America
- U.S.
- Canada
Europe
- UK
- Germany
- France
- Spain
- Italy
- ROE
Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- RoAPAC
Latin America
- Brazil
- Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year - 2018, 2019, 2020

Base year - 2021

Forecast period - 2022 to 2028

Target Audience of the Global Proactive Services Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors

Chapter 1. Executive Summary

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028(USD Billion)
- 1.2.1. Proactive ServicesMarket, by Region, 2020-2028(USD Billion)
- 1.2.2. Proactive ServicesMarket, by Service, 2020-2028(USD Billion)
- 1.2.3. Proactive ServicesMarket, by Technology, 2020-2028(USD Billion)
- 1.2.4. Proactive ServicesMarket, by Application, 2020-2028(USD Billion)
- 1.2.5. Proactive ServicesMarket, by Enterprise, 2020-2028(USD Billion)
- 1.2.6. Proactive ServicesMarket, by End Use, 2020-2028(USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

Chapter 2. Global Proactive ServicesMarket Definition and Scope

2.1. Objective of the Study
2.2. Market Definition & Scope
- 2.2.1. Scope of the Study
- 2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

Chapter 3. Global Proactive ServicesMarket Dynamics

3.1. Proactive ServicesMarket Impact Analysis (2020-2028)
- 3.1.1. Market Drivers
  - 3.1.1.1. High Costs incurred by unplanned Outages
  - 3.1.1.2. Increasing focus on delivering enhanced customer experience
  - 3.1.1.3. Growing Number of Cyber Threats
- 3.1.2. Market Challenges
  - 3.1.2.1. Lack of skilled Professionals
  - 3.1.2.2. Managing security with multiple customer touchpoints
- 3.1.3. Market Opportunities
  - 3.1.3.1. Ai-Based Proactive Services
  - 3.1.3.2. Partnerships and Affective Ecosystems

Chapter 4. Global Proactive Services Market Industry Analysis

4.1. Porter's 5 Force Model
- 4.1.1. Bargaining Power of Suppliers
- 4.1.2. Bargaining Power of Buyers
- 4.1.3. Threat of New Entrants
- 4.1.4. Threat of Substitutes
- 4.1.5. Competitive Rivalry
- 4.1.6. Futuristic Approach to Porter's 5 Force Model (2018-2028)
4.2. PEST Analysis
- 4.2.1. Political
- 4.2.2. Economical
- 4.2.3. Social
- 4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
4.5. Top investment opportunity
4.6. Top winning strategies

Chapter 5. Risk Assessment: COVID-19 Impact

5.1.1. Assessment of the overall impact of COVID-19 on the industry
5.1.2. Pre COVID-19 and post COVID-19 market scenario

Chapter 6. Global Proactive Services Market, by Service

6.1. Market Snapshot
6.2. Global Proactive ServicesMarket by Service, Performance - Potential Analysis
6.3. Global Proactive ServicesMarket Estimates & Forecasts by Service 2018-2028 (USD Billion)
6.4. Proactive ServicesMarket, Sub Segment Analysis
- 6.4.1. Design & Consulting
- 6.4.2. Managed Services
- 6.4.3. Technical support

Chapter 7. Global Proactive Services Market, by Technology

7.1. Market Snapshot
7.2. Global Proactive ServicesMarket by Technology, Performance - Potential Analysis
7.3. Global Proactive ServicesMarket Estimates & Forecasts by Technology 2018-2028 (USD Billion)
7.4. Proactive ServicesMarket, Sub Segment Analysis
- 7.4.1. Analytics
- 7.4.2. Artificial intelligence
- 7.4.3. Others

Chapter 8. Global Proactive Services Market, by Application

9.1. Market Snapshot
9.2. Global Proactive Services Market by Application, Performance - Potential Analysis
9.3. Global Proactive Services Market Estimates & Forecasts by Application 2018-2028 (USD Billion)
9.4. Proactive Services Market, Sub Segment Analysis
- 9.4.1. Cloud Management
- 9.4.2. Customer Experience Management
- 9.4.3. Data Center Management
- 9.4.4. End-Point Management
- 9.4.5. Network Management
- 9.4.6. Others

Chapter 9. Global Proactive Services Market, by Enterprise

9.1. Market Snapshot
9.2. Global Proactive Services Market by Enterprise, Performance - Potential Analysis
9.3. Global Proactive Services Market Estimates & Forecasts by Enterprise 2018-2028 (USD Billion)
9.4. Proactive Services Market, Sub Segment Analysis
- 9.4.1. Small & Medium Enterprises
- 9.4.2. Large enterprise

Chapter 10. Global Proactive Services Market, by End Use

10.1. Market Snapshot
10.2. Global Proactive Services Market by End use, Performance - Potential Analysis
10.3. Global Proactive Services Market Estimates & Forecasts by End use 2018-2028 (USD Billion)
10.4. Proactive Services Market, Sub Segment Analysis
- 10.4.1. BFSI
- 10.4.2. Government
- 10.4.3. Healthcare
- 10.4.4. Manufacturing
- 10.4.5. Media & Communications
- 10.4.6. Retail
- 10.4.7. Other

Chapter 11. Global Proactive Services Market, Regional Analysis

11.1. Proactive Services Market, Regional Market Snapshot
11.2. North America Proactive Services Market
- 11.2.1. U.S. Proactive Services Market
  - 11.2.1.1. Service breakdown estimates & forecasts, 2018-2028
  - 11.2.1.2. Technology breakdown estimates & forecasts, 2018-2028
  - 11.2.1.3. Application breakdown estimates & forecasts, 2018-2028
  - 11.2.1.4. Enterprise, breakdown estimates & forecasts, 2018-2028
  - 11.2.1.5. Enduse breakdown estimates & forecasts, 2018-2028
- 11.2.2. Canada Proactive Services Market
11.3. Europe Proactive Services Market Snapshot
- 11.3.1. U.K. Proactive Services Market
- 11.3.2. Germany Proactive Services Market
- 11.3.3. France Proactive Services Market
- 11.3.4. Spain Proactive Services Market
- 11.3.5. Italy Proactive Services Market
- 11.3.6. Rest of Europe Proactive Services Market
11.4. Asia-Pacific Proactive Services Market Snapshot
- 11.4.1. China Proactive Services Market
- 12.4.2. India Proactive Services Market
- 11.4.3. Japan Proactive Services Market
- 11.4.4. Australia Proactive Services Market
- 11.4.5. South Korea Proactive Services Market
- 11.4.6. Rest of Asia Pacific Proactive Services Market
11.5. Latin America Proactive Services Market Snapshot
- 11.5.1. Brazil Proactive Services Market
- 11.5.2. Mexico Proactive Services Market
11.6. Rest of The World Proactive Services Market

Chapter 12. Competitive Intelligence

12.1. Top Market Strategies
12.2. Company Profiles
- 12.2.1. Microsoft Corporation
  - 12.2.1.1. Key Information
  - 12.2.1.2. Overview
  - 12.2.1.3. Financial (Subject to Data Availability)
  - 12.2.1.4. Product Summary
  - 12.2.1.5. Recent Developments
- 12.2.2. Symantec Corporation
- 12.2.3. Fortinet, Inc.
- 12.2.4. Juniper Network, Inc.
- 12.2.5. Avaya Inc.
- 12.2.6. DXC Technology
- 12.2.7. Hewlett Packard Enterprise Company
- 12.2.8. Huawei Technologies Co., Ltd
- 12.2.9. International Business Machines Corporation
- 12.2.10. Cisco Systems, Inc

Chapter 13. Research Process

13.1. Research Process
- 13.1.1. Data Mining
- 13.1.2. Analysis
- 13.1.3. Market Estimation
- 13.1.4. Validation
- 13.1.5. Publishing
13.2. Research Attributes
13.3. Research Assumption

LIST OF TABLES

TABLE 1. Global Proactive Servicesmarket, report scope
TABLE 2. Global Proactive Servicesmarket estimates & forecasts by Region 2018-2028 (USD Billion)
TABLE 3. Global Proactive Servicesmarket estimates & forecasts by Service 2018-2028 (USD Billion)
TABLE 4. Global Proactive Servicesmarket estimates & forecasts by Technology 2018-2028 (USD Billion)
TABLE 5. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 6. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 7. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 8. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 9. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 10. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 11. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 12. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 13. Global Proactive Servicesmarket by segment, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 14. Global Proactive Servicesmarket by region, estimates & forecasts, 2018-2028 (USD Billion)
TABLE 15. U.S. Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 16. U.S. Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 17. U.S. Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 18. Canada Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 19. Canada Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 20. Canada Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 21. UK Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 22. UK Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 23. UK Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 24. Germany Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 25. Germany Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 26. Germany Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 27. RoE Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 28. RoE Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 29. RoE Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 30. China Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 31. China Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 32. China Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 33. India Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 34. India Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 35. India Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 36. Japan Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 37. Japan Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 38. Japan Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 39. RoAPAC Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 40. RoAPAC Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 41. RoAPAC Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 42. Brazil Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 43. Brazil Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 44. Brazil Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 45. Mexico Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 46. Mexico Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 47. Mexico Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 48. RoLA Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 49. RoLA Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 50. RoLA Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 51. Row Proactive Servicesmarket estimates & forecasts, 2018-2028 (USD Billion)
TABLE 52. Row Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 53. Row Proactive Servicesmarket estimates & forecasts by segment 2018-2028 (USD Billion)
TABLE 54. List of secondary sources, used in the study of global Proactive Servicesmarket
TABLE 55. List of primary sources, used in the study of global Proactive Servicesmarket
TABLE 56. Years considered for the study
TABLE 57. Exchange rates considered