Hardware Support Services Market, By Service Type, By Enterprise Size, By End user Industry, By Hardware Type, By Region

Description

The global hardware support services market size was valued at US$ 1,158.8 Million in 2023 and is expected to reach US$ 2,159.6 Million by 2030, grow at a compound annual growth rate (CAGR) of 9.3% from 2023 to 2030.

Report Coverage		Report Details
Base Year:	2022	Market Size in 2023:	US$ 1,158.8 Mn
Historical Data for:	2018 to 2021	Forecast Period:	2023 - 2030
Forecast Period 2023 to 2030 CAGR:	9.30%	2030 Value Projection:	US$ 2,159.6 Mn

Figure 1. Global Hardware Support Services Market Share (%), by Region, 2023

The hardware support services market plays a crucial role in ensuring the smooth functioning of various hardware devices and systems. It encompasses a wide range of services, including installation, maintenance, repair, and technical support for hardware components such as computers, servers, storage devices, networking equipment, and peripherals. With the increasing reliance on technology in both personal and professional settings, the demand for hardware support services has witnessed significant growth in recent years.

The market is dominated by key players such as Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, and others, who offer comprehensive hardware support solutions to cater to the diverse needs of businesses and individuals. These companies leverage their expertise and technological capabilities to provide timely and efficient support services, ensuring minimal downtime and maximum productivity for their customers.

Market Dynamics:

The global hardware support services market is driven by several factors that contribute to its growth and expansion. These include increasing reliance on technology: With the digital transformation of businesses and the growing adoption of technology in various sectors, the demand for hardware support services has witnessed a significant surge. Organizations rely heavily on hardware devices and systems for their day-to-day operations, and any disruption or malfunction can result in substantial financial losses. As a result, businesses are increasingly investing in hardware support services to ensure the smooth functioning of their IT infrastructure.

Technological advancements: The rapid pace of technological advancements has led to the development of complex hardware systems and devices. These advanced technologies require specialized expertise for installation, maintenance, and repair. Hardware support service providers play a crucial role in assisting businesses and individuals in managing and troubleshooting these complex systems, thereby driving the demand for their services.

Despite the growth drivers, the hardware support services market also faces certain restraints and challenges, including High competition: The market is highly competitive, with several established players and new entrants vying for market share. This intense competition puts pressure on pricing and profit margins, making it challenging for companies to differentiate themselves based on service quality and value-added offerings.

Opportunities in the hardware support services market include: Integration of artificial intelligence and machine learning: The integration of artificial intelligence (AI) and machine learning (ML) technologies presents significant opportunities for hardware support service providers. AI and ML can be leveraged to develop advanced diagnostic tools, predictive maintenance solutions, and remote monitoring capabilities, enabling proactive support and minimizing downtime.

Key features of the study:

This report provides in-depth analysis of the global hardware support services market, and provides market size (US$ Mn) and compound annual growth rate (CAGR%) for the forecast period (2023-2030), considering 2022 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global hardware support services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Dell, IBM, Hewlett Packard Enterprise, Fujitsu, Lenovo, Hitachi, Toshiba, Apple, Samsung, Microsoft, Cisco, HCL Technologies, Wipro, Infosys, Tata Consultancy Services, Tech Mahindra, Unisys, Dimension Data, Getronics, CompuCom
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global hardware support services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global hardware support services market

Hardware Support Services Market Segmentation:

Hardware Support Services Market, By Service Type:
- Hardware Replacement & Repair
- Technical Support
- Managed Services
- Installation & De-installation
- Asset Recovery
Hardware Support Services Market, By Enterprise Size:
- Large Enterprises
- Small & Medium Enterprises
Hardware Support Services Market, By End User Industry:
- BFSI
- Telecom & IT
- Government
- Healthcare
- Education
- Manufacturing
- Retail
Hardware Support Services Market, By Hardware Type:
- PCs/Laptops
- Peripherals
- Servers
- Storage Devices
- Network Devices
- Data Center Equipment
- Printers, Scanners
Hardware Support Services Market, By Region:
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East & Africa
Top companies in Hardware Support Services Market
- Dell
- IBM
- Hewlett Packard Enterprise
- Fujitsu
- Lenovo
- Hitachi
- Toshiba
- Apple
- Samsung
- Microsoft
- Cisco
- HCL Technologies
- Wipro
- Infosys
- Tata Consultancy Services
- Tech Mahindra
- Unisys
- Dimension Data
- Getronics
- CompuCom

Product Code: CMI6251

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Hardware Support Services Market, By Service Type
- Hardware Support Services Market, By Enterprise Size
- Hardware Support Services Market, By End User Industry
- Hardware Support Services Market, By Hardware Type
- Hardware Support Services Market, By Region
Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
- Drivers
Increasing demand for maintenance service contracts
Growing adoption of bring your own device (BYOD)
rising demand for customer support services
adoption of hybrid work models
- Restraints
high initial setup and maintenance costs
lack of skilled professionals
availability of open-source solutions
- Opportunities
Growth of small and medium-sized enterprises
Adoption of IoT and connected devices
Increased spending on information technology infrastructure
Impact Analysis
Key Highlights
Regulatory Scenario
Product launch/Approvals
PEST Analysis
PORTER's Analysis
Merger and Acquisition Scenario

4. Hardware Support Services Market - Impact of Coronavirus (COVID-19) Pandemic

COVID-19 Epidemiology
Supply Side and Demand Side Analysis
Economic Impact

5. Hardware Support Services Market , By Service Type, 2017-2030, (US$ Mn)

Introduction
- Market Share Analysis, 2023 and 2030 (%)
- Y-o-Y Growth Analysis, 2018 - 2030
- Segment Trends
Hardware Replacement & Repair
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Mn)
Technical Support
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Mn)
Managed Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Mn)
Installation & De-installation
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Mn)
Asset Recovery
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Mn)

6. Hardware Support Services Market , By Enterprise Size, 2017-2030, (US$ Mn)

Introduction
- Market Share Analysis, 2023 and 2030 (%)
- Y-o-Y Growth Analysis, 2018- 2030
- Segment Trends
Large Enterprises
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Small & Medium Enterprises
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)

7. Hardware Support Services Market , By End User Industry, 2017-2030, (US$ Mn)

Introduction
- Market Share Analysis, 2023 and 2030 (%)
- Y-o-Y Growth Analysis, 2018- 2030
- Segment Trends
BFSI
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Telecom & IT
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Government
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Healthcare
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Education
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Manufacturing
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Retail
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)

8. Hardware Support Services Market , By Hardware Type, 2017-2030, (US$ Mn)

Introduction
- Market Share Analysis, 2023 and 2030 (%)
- Y-o-Y Growth Analysis, 2018- 2030
- Segment Trends
PCs/Laptops
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Peripherals
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Servers
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Storage Devices
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Network Devices
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Data Center Equipment
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)
Printers, Scanners
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2023-2030,(US$ Million)

9. Hardware Support Services Market , By Region, 2017-2030, (US$ Mn)

Introduction
- Market Share Analysis, By Country, 2023 and 2030 (%)
- Y-o-Y Growth Analysis, For Country 2018-2030
- Country Trends
North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2023-2030,(US$ Mn)
Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2023-2030,(US$ Mn)
Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2023-2030,(US$ Mn)
Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2023-2030,(US$ Mn)
Middle East & Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Service Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Enterprise Size, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User Industry, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Hardware Type, 2023-2030,(US$ Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Country, 2023-2030,(US$ Mn)

10. Competitive Landscape

Dell
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
IBM
Hewlett Packard Enterprise
Fujitsu
Lenovo
Hitachi
Toshiba
Apple
Samsung
Microsoft
Cisco
HCL Technologies
Wipro
Infosys
Tata Consultancy Services
Tech Mahindra
Unisys
Dimension Data
Getronics
CompuCom
Analyst Views

11. Section

Research Methodology
About us