Frost Radar: Americas Managed and Professional Security Services, 2023

A Benchmarking System to Spark Companies to Action-Innovation that Fuels New Deal Flow and Growth Pipelines

In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies.

Professional service firms leverage their consulting pedigree to provide top-tier consulting services. These companies have an extensive customer base, and some have harnessed the advantages of their robust R&D budgets to go toe-to-toe with the most innovative and technologically advanced players in the market. Accenture and Optiv belong to this group.

Telecommunication companies leverage the resources of their larger business organization to unlock continuous growth, shown by their high ranking on the Growth Axis. While their growth pipelines and strategies are generally unparalleled, some are still behind the top market players when it comes to advanced solutions and services. AT&T Cybersecurity, Telefónica Tech, Lumen, and Verizon are part of this group.

The rest of the players in the market are pure-play cybersecurity managed security service providers (MSSPs) that tend to specialize in a few service offerings but have built extensive portfolios of both managed and consulting services throughout their history. This group is the most heterogeneous, with varying degrees of growth and innovation in the Frost Radar™. All other vendors in this report belong to this group.

The Americas managed and professional security services market continues to grow at a steady pace despite its maturity. Current market dynamics and drivers benefit MSSPs greatly and create the conditions for an 11.6% compound annual growth rate (CAGR) from 2022 to 2025, increasing from US$13.9 billion to US$19.3 billion, respectively. The Latin American market represents 10.5% of that total, but will grow faster, at a 17.5% CAGR. The MSS segment is growing faster than PSS, but both will experience healthy revenue increases in the next three years. Professional services still account for the largest portion of the market and will continue to do so for the foreseeable future.

Thanks to the increased popularity that modern managed detection and response (MDR) pure-play companies are enjoying, MSS-focused providers have realized the importance of incident response, threat hunting, cyber-risk assessments, and chief information security officer (CISO) as a service. Leading MSSPs are introducing these and other services into their portfolios to build or improve customer relationships. At the same time, service platforms that integrate the entire security stack are a must for top MSSPs, and technologies such as managed extended detection and response (XDR), managed secure access service edge (SASE), and vulnerability management tools contribute to the growth of the managed security services space.

The Frost Radar™ reveals the market positioning of the leading companies in the Americas managed and professional security services market using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology. The document presents competitive profiles on each of the companies in the Frost Radar™ based on their strengths, opportunities, and market positioning. It discusses strategic market imperatives and the competitive environment that vendors operate in as well as makes recommendations for each provider to spur growth.