North America Facility Management (FM) Growth Opportunities

Description

Advanced Service Propositions and Agility Drive Competitive Intensity and Support Post-pandemic Success

The North American FM market has the highest maturity compared to other regions. The United States is the world's biggest FM market in outsourced FM revenues. Mature end users and participants and attractive opportunities from sizable end-user sectors (e.g., commercial, public) have contributed to the outsourcing culture and the substantial market.

Frost & Sullivan expects fierce competition from having many market players, intensified by the participation of traditionally non-FM providers, to hinder FM development. Like other regions, end users with conservative thinking are reluctant to outsource critical services, dampening integrated approach adoption and outsourcing. Lastly, the market struggles with the low margins of certain service offerings, particularly soft services and single-service engagements. Retaining healthy margins remains a challenge for many service providers.

With the inflation rate forecast to decline in 2023, the North American FM market offers good opportunities. Potential from less typical end-user sectors, such as industrial, healthcare, aviation, and retail, will likely drive the region's FM development. High awareness of technology, sustainability, and energy management aspects, supported by above-global average service integration and acceptance of sophisticated solutions that reflect market maturity, will likely drive market growth during the forecast period. In addition, Frost & Sullivan observed that mature regional end users seek to improve operational and cost efficiencies, which will likely support service integration adoption and broader outsourcing scope. However, challenges related to the US-China trade war, the Russia-Ukraine conflict, and the lingering effects of the COVID-19 pandemic add to the FM market uncertainty.

In this report, Frost & Sullivan studies the North American FM market, covering market drivers, restraints, forecasts, trends, and the competitive landscape. The study also analyzes the two countries covered, the United States and Canada. The study period is 2020-2028, with 2022 as the base year. We offer insights and four growth opportunities stakeholders can explore during this period.

Product Code: K897-19

Strategic Imperatives

Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the North American FM Industry
Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

Scope of Analysis
Segmentation
Segmentation by End User
Competitors
Growth Metrics
Growth Drivers
Growth Restraints
Forecast Assumptions
Revenue Forecast
Revenue Forecast Analysis
Revenue Forecast by Service Type
Revenue Forecast Analysis by Service Type-Additional Services
Revenue Forecast Analysis by Service Type-Soft Services
Revenue Forecast Analysis by Service Type-Hard Services
Revenue Forecast by End User
Revenue Forecast Analysis by End User
Revenue Forecast Analysis by End User (continued)
Revenue Forecast Analysis by End User (continued)
Revenue Forecast by Region
Revenue Forecast Analysis by Region
Outsourced FM Trend
IFM Penetration Trend
Competitive Environment
Competitive Environment (continued)
Revenue Share
Revenue Share Analysis
Market Participant Profile-Compass Group PLC
Market Participant Profile-Aramark Corporation
Market Participant Profile-Sodexo
Market Participant Profile-ABM Industries Inc.
Market Participant Profile-CBRE Group, Inc.
Market Participant Profile-ISS A/S

Growth Opportunity Analysis: United States

Growth Metrics
Revenue Forecast and Analysis
Revenue Forecast and Analysis by Service Type
Revenue Forecast and Analysis by End User

Growth Opportunity Analysis: Canada

Growth Metrics
Revenue Forecast and Analysis
Revenue Forecast and Analysis by Service Type
Revenue Forecast and Analysis by End User

Growth Opportunity Universe

Growth Opportunity 1: Technology-led Facility Solutions
Growth Opportunity 1: Technology-led Facility Solutions (continued)
Growth Opportunity 2: Workplace and Occupant Experience Optimization
Growth Opportunity 2: Workplace and Occupant Experience Optimization (continued)
Growth Opportunity 3: Energy Management as Part of FM
Growth Opportunity 3: Energy Management as Part of FM (continued)
Growth Opportunity 4: Data Analytics for FM Efficiency
Growth Opportunity 4: Data Analytics for FM Efficiency (continued)

Next Steps

Your Next Steps
Why Frost, Why Now?
List of Exhibits
List of Exhibits (continued)
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