Conversational AI Market Size - By Component, By Technology (Natural Language Processing, Machine Learning & Deep Learning, Automatic Speech Recognition), Deployment Mode, Type, End User, Application & Global Forecast, 2023

Description

List of Tables

Global Conversational AI Market will witness over 21% CAGR between 2023 and 2032, driven by product launches and technological advancements in the AI space. As companies strive to stay competitive, they continuously introduce innovative AI-powered solutions to enhance customer engagement and streamline operations, supporting the conversational AI market growth.

For instance, in October 2023, Rasa, a leading figure in the world of conversational AI technology, introduced its newest product - an enterprise conversational platform rooted in Generative AI. In a groundbreaking stride, Rasa is opening up generative AI to enterprises, ensuring accessibility along with transparency, trustworthiness, and reliability. Rasa streamlines the development of AI assistants, making it user-friendly for the entire organization through an intuitive user interface, marking a significant advancement in the field. Simultaneously, rapid advancements in AI technologies, such as natural language processing and machine learning, are fueling the development of more sophisticated and efficient Conversational AI systems, making them increasingly indispensable in various industries.

The overall Conversational AI Market is classified based on technology, application, and region.

Natural language processing segment will undergo significant development from 2023 to 2032. NLP is revolutionizing human-computer interactions by enabling machines to understand and respond to human language. As businesses and consumers seek more seamless and efficient communication with AI systems, the demand for NLP-driven Conversational AI solutions continues to grow, reshaping the overall conversational AI market outlook.

Personal assistant segment will register a noteworthy CAGR from 2023 to 2032. These AI-driven assistants have become indispensable in our daily lives, helping us with tasks, answering questions, and managing our schedules. As technology advances, the market is witnessing a surge in demand for more sophisticated and personalized personal assistants. The convenience and efficiency offered by personal assistants are driving their adoption in the conversation AI market share.

Asia Pacific conversational AI market will showcase an appreciable CAGR from 2023 to 2032. With its diverse and dynamic markets, businesses are recognizing the potential of AI-powered conversational tools to enhance customer interactions, streamline operations, and gain a competitive edge.

As the region embraces digital transformation, the demand for Conversational AI in various industries, from customer support to e-commerce, continues to grow, making it a focal point for industry growth and innovation. In addition, rising product launches and initiatives in the region also support the market. For instance, in October 2023, NoBroker, a prominent player in the proptech industry and valued unicorn from India, introduced a novel business line known as CallZen, a conversational artificial intelligence platform.

Product Code: 6692

Chapter 1 Methodology & Scope

1.1 Market scope & definition
1.2 Base estimates & calculations
1.3 Forecast calculation
1.4 Data Sources
- 1.4.1 Primary
- 1.4.2 Secondary
  - 1.4.2.1 Paid sources
  - 1.4.2.2 Public sources

Chapter 2 Executive Summary

2.1 Conversational AI market 360 degree synopsis, 2018 - 2032
2.2 Business trends
- 2.2.1 Total Addressable Market (TAM), 2023-2032
2.3 Regional trends
2.4 Component trends
2.5 Deployment model trends
2.6 Type trends
2.7 Technology trends
2.8 Application trends
2.9 End-user trends

Chapter 3 Conversational AI Market Industry Insights

3.1 Impact on COVID-19
3.2 Russia- Ukraine war impact
3.3 Industry ecosystem analysis
3.4 Vendor matrix
3.5 Profit margin analysis
3.6 Technology innovation landscape
3.7 Patent analysis
3.8 Key news and initiatives
3.9 Regulatory landscape
3.10 Impact forces
- 3.10.1 Growth drivers
  - 3.10.1.1 Rising need to enhance customer engagement
  - 3.10.1.2 Rising multichannel communication
  - 3.10.1.3 Increased demand for customer support and virtual assistants
  - 3.10.1.4 Growing adoption of AI solutions in numerous industries
  - 3.10.1.5 Advancements in natural language processing
- 3.10.2 Industry pitfalls & challenges
3.11 Growth potential analysis
3.12 Porter's analysis
3.13 PESTEL analysis

Chapter 4 Competitive Landscape, 2022

4.1 Introduction
4.2 Company market share, 2022
4.3 Competitive analysis of major market players, 2022
- 4.3.1 Microsoft Corporation
- 4.3.2 Google LLC
- 4.3.3 IBM Corporation
- 4.3.4 Oracle Corporation
- 4.3.5 SAP SE
- 4.3.6 Amazon Web Services (AWS)
- 4.3.7 Conversica, Inc.
4.4 Competitive positioning matrix, 2022
4.5 Strategic outlook matrix, 2022

Chapter 5 Conversational AI Market Estimates & Forecast, by Component (Revenue)

5.1 Key trends, by component
5.2 Solution
5.3 Services
- 5.3.1 Support & maintenance
- 5.3.2 System integration & implementation
- 5.3.3 Training & consulting

Chapter 6 Conversational AI Market Estimates & Forecast, by Deployment Model (Revenue)

6.1 Key trends, by deployment model
6.2 Cloud
6.3 On-premise

Chapter 7 Conversational AI Market Estimates & Forecast, By Type (Revenue)

7.1 Key trends, by type
7.2 Chatbots
7.3 Intelligent virtual assistant (IVA)

Chapter 8 Conversational AI Market Estimates & Forecast, By Technology (Revenue)

8.1 Key trends, by technology
8.2 Natural language processing (NLP)
8.3 Machine learning & deep learning
8.4 Automatic speech recognition

Chapter 9 Conversational AI Market Estimates & Forecast, By Application (Revenue)

9.1 Key trends, by application
9.2 Customer support
9.3 Personal assistant
9.4 Branding and advertisement
9.5 Customer engagement and retention
9.6 Others

Chapter 10 Conversational AI Market Estimates & Forecast, By End-User (Revenue)

10.1 Key trends, by end-user
10.2 BFSI
10.3 Healthcare
10.4 IT & telecom
10.5 Retail & E-commerce
10.6 Education
10.7 Media & entertainment
10.8 Automotive
10.9 Others

Chapter 11 Conversational AI Market Estimates & Forecast, By Region

11.1 Key trends, by region
11.2 North America
- 11.2.1 U.S.
- 11.2.2 Canada
11.3 Europe
- 11.3.1 UK
- 11.3.2 Germany
- 11.3.3 France
- 11.3.4 Italy
- 11.3.5 Spain
- 11.3.6 Russia
- 11.3.7 Nordics
11.4 Asia Pacific
- 11.4.1 China
- 11.4.2 India
- 11.4.3 Japan
- 11.4.4 South Korea
- 11.4.5 ANZ
- 11.4.6 Southeast Asia
11.5 Latin America
- 11.5.1 Brazil
- 11.5.2 Mexico
- 11.5.3 Argentina
11.6 MEA
- 11.6.1 South Africa
- 11.6.2 Saudi Arabia
- 11.6.3 UAE

Chapter 12 Company Profiles

12.1 Amazon Web Services, Inc.
12.2 Artificial Solutions
12.3 Avaamo
12.4 Cognigy
12.5 Conversica, Inc.
12.6 FIS Global
12.7 Google LLC
12.8 IBM Corporation
12.9 Jio Haptik Technologies Limited
12.10 Kasisto
12.11 Kore.ai, Inc.
12.12 Microsoft Corporation
12.13 Oracle Corporation
12.14 Pypestream Inc.
12.15 Rasa Technologies Inc.
12.16 SAP SE
12.17 Solvvy