PUBLISHER: Global Industry Analysts, Inc. | PRODUCT CODE: 1765244
PUBLISHER: Global Industry Analysts, Inc. | PRODUCT CODE: 1765244
Social Media Analytics
Global Social Media Analytics Market to Reach US$21.6 Billion by 2030
The global market for Social Media Analytics estimated at US$6.4 Billion in the year 2024, is expected to reach US$21.6 Billion by 2030, growing at a CAGR of 22.5% over the analysis period 2024-2030. Retail & eCommerce, one of the segments analyzed in the report, is expected to record a 23.1% CAGR and reach US$6.7 Billion by the end of the analysis period. Growth in the BFSI segment is estimated at 28.5% CAGR over the analysis period.
The U.S. Market is Estimated at US$1.8 Billion While China is Forecast to Grow at 21.2% CAGR
The Social Media Analytics market in the U.S. is estimated at US$1.8 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$3.2 Billion by the year 2030 trailing a CAGR of 21.2% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 20.0% and 18.7% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 15.1% CAGR.
Global Social Media Analytics Market - Key Trends and Drivers Summarized
Why Is Social Media Analytics Becoming a Strategic Asset for Businesses?
Social Media Analytics (SMA) is becoming an indispensable tool for businesses seeking to enhance their digital marketing strategies, understand customer behavior, and improve brand reputation. As the volume of social media data grows exponentially, Social Media Analytics enables companies to analyze and interpret vast amounts of data from platforms like Facebook, Twitter, Instagram, and LinkedIn. This analysis provides valuable insights into customer sentiment, trending topics, campaign performance, and competitive positioning, allowing businesses to make data-driven decisions and optimize their marketing efforts. The growing need for real-time audience insights, coupled with the increasing complexity of social media campaigns, is driving the adoption of Social Media Analytics across sectors such as retail, finance, healthcare, and technology, where understanding the digital footprint of customers is crucial for success.
How Are Technological Innovations Enhancing the Capabilities of Social Media Analytics?
Technological innovations in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) are significantly enhancing the capabilities of Social Media Analytics, making them more robust, accurate, and user-friendly. AI and ML algorithms enable advanced sentiment analysis, trend detection, and predictive analytics, allowing businesses to anticipate customer needs and preferences. NLP is improving the ability to process unstructured text data from social media, providing deeper insights into customer sentiment, intent, and context. Cloud-based Social Media Analytics platforms offer scalability, flexibility, and integration with other marketing and CRM tools, enabling businesses to manage social media data more efficiently. Additionally, advancements in data visualization and interactive dashboards are enhancing the user experience, making it easier for marketers and analysts to interpret data and derive actionable insights.
Which Market Segments Are Driving the Growth of the Social Media Analytics Industry?
Components include software and services, with software solutions such as social media monitoring, social listening, and competitive analysis holding the largest market share. Deployment models are categorized into cloud-based and on-premise solutions, with cloud-based deployment gaining popularity due to its scalability and cost-effectiveness. Applications of Social Media Analytics span across customer experience management, campaign management, competitor benchmarking, sales and marketing optimization, and risk management. Organization sizes are divided into large enterprises and small and medium-sized enterprises (SMEs), with large enterprises accounting for a significant share due to their need for comprehensive analytics solutions. End-use industries include retail, BFSI, healthcare, IT and telecommunications, media and entertainment, and government. North America dominates the market due to high social media usage and the presence of major Social Media Analytics vendors, while Asia-Pacific is expected to witness rapid growth driven by increasing digital adoption and social media penetration.
What Are the Key Drivers of Growth in the Social Media Analytics Market?
The growth in the Social Media Analytics market is driven by several factors, including the increasing demand for data-driven marketing strategies, advancements in AI and ML technologies, and the need for real-time audience insights. The rise of digital marketing and the growing importance of understanding customer sentiment, brand perception, and campaign effectiveness are driving the adoption of Social Media Analytics solutions. The integration of advanced analytics, big data, and cloud computing is enhancing the capabilities of Social Media Analytics platforms, providing more accurate predictions and valuable insights. The focus on improving marketing ROI, optimizing customer engagement, and enhancing competitive intelligence is further supporting market growth. Additionally, the expansion of digital channels, increasing use of video content, and growing emphasis on compliance and ethical standards in data usage are creating new opportunities for the Social Media Analytics market.
SCOPE OF STUDY:
The report analyzes the Social Media Analytics market in terms of units by the following Segments, and Geographic Regions/Countries:
Segments:
Vertical (Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities, Other Verticals)
Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.
Select Competitors (Total 32 Featured) -
- Adobe Systems, Inc.
- Brandwatch
- Cision Ltd.
- Clarabridge, Inc.
- Crimson Hexagon
- Digimind, Inc.
- Germinait Solutions Private Limited (Germin)
- GoodData Corporation
- Hootsuite, Inc.
- IBM Corporation
- Lithium Technologies, LLC.
- Meltwater US Inc.
- NetBase Solutions, Inc.
- Oracle Corporation
- Salesforce.com, Inc.
- SAS Institute, Inc.
- Simplify360
- Socialbakers
- Spredfast
- Sprinklr, Inc.
- Sprout Social, Inc.
- Synthesio
- Sysomos
- Tableau Software, Inc.
- Talkwalker Inc.
- Unmetric Inc.
AI INTEGRATIONS
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TARIFF IMPACT FACTOR
Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.
TABLE OF CONTENTS
I. METHODOLOGY
II. EXECUTIVE SUMMARY
- 1. MARKET OVERVIEW
- Influencer Market Insights
- Tariff Impact on Global Supply Chain Patterns
- Global Economic Update
- Social Media Analytics - Global Key Competitors Percentage Market Share in 2025 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
- 2. FOCUS ON SELECT PLAYERS
- 3. MARKET TRENDS & DRIVERS
- Rising Demand for Data-Driven Marketing and Advertising Strategies Spurs Market for Social Media Analytics
- Increasing Focus on Real-Time Audience Insights and Customer Sentiment Analysis Expands Market Scope
- Growth of Influencer Marketing and Social Media Campaign Management Drives Adoption of Social Media Analytics
- Integration of AI, Machine Learning, and Natural Language Processing in Analytics Solutions Fuels Innovation
- Emergence of Advanced Social Media Listening and Monitoring Tools Strengthens Business Case
- Focus on Enhancing Brand Reputation Management and Crisis Response Capabilities Drives Market Demand
- Shift Towards Multi-Channel and Omni-Channel Analytics Solutions Expands Market Opportunities
- Focus on Measuring ROI and Effectiveness of Social Media Campaigns Spurs Adoption
- Growth of Video Content and Visual Analytics Expands Addressable Market for Social Media Analytics
- Emergence of Cloud-Based and SaaS Social Media Analytics Platforms Enhances Market Scalability
- Increasing Emphasis on Automated Reporting and Data Visualization Capabilities Drives Market Competitiveness
- Need for Compliance with Data Protection Regulations and Ethical Standards Strengthens Market Position
- 4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Social Media Analytics Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
- TABLE 2: World Recent Past, Current & Future Analysis for Social Media Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 3: World 6-Year Perspective for Social Media Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
- TABLE 4: World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 5: World 6-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 6: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 7: World 6-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 8: World Recent Past, Current & Future Analysis for Government & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 9: World 6-Year Perspective for Government & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 10: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 11: World 6-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 12: World Recent Past, Current & Future Analysis for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 13: World 6-Year Perspective for Manufacturing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 14: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 15: World 6-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 16: World Recent Past, Current & Future Analysis for Energy & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 17: World 6-Year Perspective for Energy & Utilities by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
- TABLE 18: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 19: World 6-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
III. MARKET ANALYSIS
- UNITED STATES
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
- TABLE 20: USA Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 21: USA 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- CANADA
- TABLE 22: Canada Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 23: Canada 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- JAPAN
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
- TABLE 24: Japan Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 25: Japan 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- CHINA
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
- TABLE 26: China Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 27: China 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- EUROPE
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
- TABLE 28: Europe Recent Past, Current & Future Analysis for Social Media Analytics by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
- TABLE 29: Europe 6-Year Perspective for Social Media Analytics by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
- TABLE 30: Europe Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 31: Europe 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- FRANCE
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
- TABLE 32: France Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 33: France 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- GERMANY
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
- TABLE 34: Germany Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 35: Germany 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- ITALY
- TABLE 36: Italy Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 37: Italy 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- UNITED KINGDOM
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
- TABLE 38: UK Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 39: UK 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- REST OF EUROPE
- TABLE 40: Rest of Europe Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 41: Rest of Europe 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- ASIA-PACIFIC
- Social Media Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
- TABLE 42: Asia-Pacific Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 43: Asia-Pacific 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
- REST OF WORLD
- TABLE 44: Rest of World Recent Past, Current & Future Analysis for Social Media Analytics by Vertical - Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
- TABLE 45: Rest of World 6-Year Perspective for Social Media Analytics by Vertical - Percentage Breakdown of Value Sales for Retail & eCommerce, BFSI, Government & Defense, Healthcare & Life Sciences, Manufacturing, IT & Telecom, Energy & Utilities and Other Verticals for the Years 2025 & 2030
IV. COMPETITION
