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PUBLISHER: Grand View Research | PRODUCT CODE: 1363263

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PUBLISHER: Grand View Research | PRODUCT CODE: 1363263

North America Patient Support Technology Market Size, Share & Trends Analysis Report By Type (Standalone, Integrated), By Region, And Segment Forecasts, 2023 - 2030

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North America Patient Support Technology Market Growth & Trends:

The North America patient support technology market size is anticipated to reach USD 1.34 billion by 2030, expanding at a CAGR of 11.0% from 2023 to 2030, according to a new report by Grand View Research, Inc.. The increasing demand for comprehensive patient-centric engagement solutions in pharmaceutical firms, AI-enabled technologies, adoption of chatbots in Patient Support Programs (PSPs), and the enhanced adoption of patient support technology to improve medication adherence are the notable drivers contributing to overall market growth.

For instance, in a published case study, CONNECTED HEALTH highlighted its success in promoting patient engagement in diabetes education and medication refilling. The company integrated the HealthPrize adherence platform with a well-established Customer Relationship Management (CRM) program for a prominent injectable diabetes medication franchise. The study revealed a substantial increase in medication adherence, with an average of 2.9 additional prescription fills during the study period. This improved the brand's return on investment and also offered valuable insights into patient adherence behaviors and performance.

The market is divided into standalone and integrated type segments. In 2022, the integrated segment held the majority market share of over 65%. This dominance is attributed to technological advancements, demand for streamlined healthcare processes, and growing emphasis on patient-centered care. For instance, AllazoHealth's AI-powered Patient Support Program (PSP) has significantly enhanced medication adherence. In a published case study, patients participating in this program adhered 4.6 times longer than those without AI support.

Key market participants are actively implementing strategies such as mergers, acquisitions, partnerships, and product launches to broaden their global presence and product offerings. In July 2023, Inizio Engage introduced Patient Access Services, an extensive suite of patient support services tailored to enhance access to and comply adherence with specialty therapies. This initiative leverages the capabilities of the Trak360 platform, which integrates advanced features for seamless and secure patient engagement. These enhancements streamline the patients' treatment journeys, ensuring a fully integrated and cohesive experience from diagnosis to ongoing engagement and support.

North America Patient Support Technology Market Report Highlights:

  • Based on type, the market is segmented into standalone and integrated segments. The integrated segment held the dominant position in 2022 with a market share of over 65%. This growth is propelled by an increased emphasis on patient-centered care, technological advancements, and the demand for more streamlined and efficient healthcare processes
  • Based on region, North America is witnessing a surge in demand for patient support technology, driven by the growing emphasis on patient-centered healthcare, ongoing digital transformation in the healthcare industry, and the transition from fee-for-service to value-based care models. In 2022, the U.S. dominated the North American market due to the increased presence of healthcare organizations seeking structured data and automation solutions
  • Notable players in the market are consistently prioritizing product launches, partnerships, and geographical expansion strategies to maintain their market presence.
Product Code: GVR-4-68040-127-3

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
    • 1.1.1. Segment Definitions
      • 1.1.1.1. Product Segment
      • 1.1.1.2. Method Segment
      • 1.1.1.3. End-use Segment
  • 1.2. Regional Scope
  • 1.3. Estimates and Forecast Timeline
  • 1.4. Objective
    • 1.4.1. Objective 1
    • 1.4.2. Objective 2
    • 1.4.3. Objective 3
  • 1.5. Research Methodology
  • 1.6. Information Procurement
    • 1.6.1. Purchased Database
    • 1.6.2. GVR's Internal Database
    • 1.6.3. Secondary Sources
    • 1.6.4. Primary Research
  • 1.7. Information or Data Analysis:
    • 1.7.1. Data Analysis Models
  • 1.8. Market Formulation & Validation
  • 1.9. Model Details
    • 1.9.1. Commodity Flow Analysis
  • 1.10. List of Secondary Sources
  • 1.11. List of Abbreviations

Chapter 2. Executive Summary

  • 2.1. Market Snapshot
  • 2.2. Segment Snapshot
  • 2.3. Competitive Landscape Snapshot

Chapter 3. Market Variables, Trends, & Scope

  • 3.1. Market Segmentation and Scope
  • 3.2. Market Lineage Outlook
    • 3.2.1. Parent Market Outlook
    • 3.2.2. Related/Ancillary Market Outlook
  • 3.3. Market Trends and Outlook
  • 3.4. Market Dynamics
    • 3.4.1. Technological Advancements
    • 3.4.2. Rising initiatives by Organization
  • 3.5. Market Restraint Analysis
    • 3.5.1. Data Security and Privacy Concerns
  • 3.6. Product Analysis Tools
    • 3.6.1. Porter's Five Forces Analysis
    • 3.6.2. PESTEL Analysis
  • 3.7. COVID-19 Impact Analysis
  • 3.8. Case study - Patient Support Technology
    • 3.8.1. Case Study - 1
    • 3.8.2. Case Study - 2
    • 3.8.3. Case Study - 3
    • 3.8.4. Case Study - 4
    • 3.8.5. Case Study - 5

Chapter 4. Type Business Analysis

  • 4.1. North America Patient Support Technology Market: Type Movement Analysis
  • 4.2. Standalone
    • 4.2.1. Standalone Market, 2018 - 2030 (USD Million)
  • 4.3. Integrated
    • 4.3.1. Integrated Market, 2018 - 2030 (USD Million)

Chapter 5. Country Business Analysis

  • 5.1. North America Patient Support Technology Market Share By Country, 2022 & 2030
  • 5.2. North America
    • 5.2.1. SWOT Analysis
    • 5.2.2. North America Patient Support Technology Market, 2018 - 2030 (USD Million)
    • 5.2.3. U.S.
      • 5.2.3.1. Key Country Dynamics
      • 5.2.3.2. Competitive Scenario
      • 5.2.3.3. Regulatory Framework
      • 5.2.3.4. U.S. Patient Support Technology Market, 2018 - 2030 (USD Million)
    • 5.2.4. Canada
      • 5.2.4.1. Key Country Dynamics
      • 5.2.4.2. Competitive Scenario
      • 5.2.4.3. Regulatory Framework
      • 5.2.4.4. Canada Patient Support Technology Market, 2018 - 2030 (USD Million)

Chapter 6. Competitive Landscape

  • 6.1. Company Categorization
  • 6.2. Strategy Mapping
  • 6.3. Company Market Share Analysis, 2022
  • 6.4. Company Profiles
    • 6.4.1. Deloitte
      • 6.4.1.1. Overview
      • 6.4.1.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.1.3. Product Benchmarking
      • 6.4.1.4. Strategic Initiatives
    • 6.4.2. Accenture
      • 6.4.2.1. Overview
      • 6.4.2.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.2.3. Product Benchmarking
      • 6.4.2.4. Strategic Initiatives
    • 6.4.3. McKesson Corporation
      • 6.4.3.1. Overview
      • 6.4.3.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.3.3. Product Benchmarking
      • 6.4.3.4. Strategic Initiatives
    • 6.4.4. Cardinal Health
      • 6.4.4.1. Overview
      • 6.4.4.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.4.3. Product Benchmarking
      • 6.4.4.4. Strategic Initiatives
    • 6.4.5. Inizio Engage
      • 6.4.5.1. Overview
      • 6.4.5.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.5.3. Product Benchmarking
      • 6.4.5.4. Strategic Initiatives
    • 6.4.6. DataRiver S.r.l
      • 6.4.6.1. Overview
      • 6.4.6.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.6.3. Product Benchmarking
      • 6.4.6.4. Strategic Initiatives
    • 6.4.7. AssistRx
      • 6.4.7.1. Overview
      • 6.4.7.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.7.3. Product Benchmarking
      • 6.4.7.4. Strategic Initiatives
    • 6.4.8. Medisafe
      • 6.4.8.1. Overview
      • 6.4.8.2. Financial Performance (Net Revenue/Sales/EBITDA/Gross Profit)
      • 6.4.8.3. Product Benchmarking
      • 6.4.8.4. Strategic Initiatives
Product Code: GVR-4-68040-127-3

List of Tables

  • Table 1 List of abbreviations
  • Table 2 North America Patient Support Technology Market, by Type, 2018 - 2030 (USD Million)
  • Table 3 North America Patient Support Technology Market, by Country, 2018 - 2030 (USD Million)
  • Table 4 U.S. Patient Support Technology Market, by Type, 2018 - 2030 (USD Million)
  • Table 5 Canada Patient Support Technology Market, by Type, 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 Market research process
  • Fig. 2 Information procurement
  • Fig. 3 Primary research pattern
  • Fig. 4 Market research approaches
  • Fig. 5 Value chain-based sizing & forecasting
  • Fig. 6 Market formulation & validation
  • Fig. 7 North America Patient Support Technology Market segmentation
  • Fig. 8 Market snapshot, 2022
  • Fig. 9 Market trends & outlook
  • Fig. 10 Market driver relevance analysis (current & future impact)
  • Fig. 11 Market restraint relevance analysis (current & future impact)
  • Fig. 12 SWOT analysis, by factor (political & legal, economic, and technological)
  • Fig. 13 Porter's five forces analysis
  • Fig. 14 Market penetration & growth prospect mapping, 2022
  • Fig. 15 North America Patient Support Technology Market: Type movement analysis
  • Fig. 16 North America Patient Support Technology Market, Standalone, 2018 - 2030 (USD Million)
  • Fig. 17 North America Patient Support Technology Market, Integrated, 2018 - 2030 (USD Million)
  • Fig. 18 Regional marketplace: Key takeaways
  • Fig. 19 Country outlook, 2022 & 2030
  • Fig. 20 North America Patient Support Technology Market: Country movement analysis
  • Fig. 21 U.S. Patient Support Technology Market, 2018 - 2030 (USD Million)
  • Fig. 22 Canada Patient Support Technology Market, 2018 - 2030 (USD Million)
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