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PUBLISHER: Grand View Research | PRODUCT CODE: 1405817

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PUBLISHER: Grand View Research | PRODUCT CODE: 1405817

Knowledge Process Outsourcing Market Size, Share & Trends Analysis Report By Service, By Application (BFSI, Healthcare, IT & Telecom, Manufacturing, Pharmaceutical, Retail, Others), By Region, And Segment Forecasts, 2023 - 2030

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Knowledge Process Outsourcing Market Growth & Trends:

The global knowledge process outsourcing market size is expected to reach USD 169.78 billion by 2030, registering a CAGR of 17.0% from 2023 to 2030, according to a new report by Grand View Research, Inc. The outsourcing of knowledge processes facilitates the maximum utilization of resources at much lower costs. In addition, growing opportunities in legal process outsourcing and increasing applications in the IT & telecom, healthcare, and pharmaceutical segments are driving the market growth.

The presence of a large pool of resources in emerging economies is resulting in the growth of knowledge process outsourcing firms. Currently, companies prefer outsourcing work that involves critical processes and a large amount of time so that they can employ their resources in other revenue-generating tasks, which, in turn, saves the time and money of organizations.

The IT and telecom segment is expected to grow at a faster rate with a CAGR of 20.8% over the forecast period. Increasing data in the IT and telecom industries is resulting in larger usage of analytical tools and R&D in the field to extract useful information thereby resulting in growth of the market over the years.

The engineering and design segment has a large market share and is valued at USD 5.53 billion. Owing to technological advancement in the engineering sector, there is a high demand for outsourcing the designing part of the components. The Latin American region is expected to witness the fastest growth in the global KPO market due to the increasing emphasis laid on research and analysis of data by many large and medium size companies present in the region.

Knowledge Process Outsourcing Market Report Highlights:

  • The analytics & market research segment held the highest market share of 36.5% in 2022. It is attributed to an increased demand for business intelligence and analytical tools that reduce employee burden.
  • The legal process outsourcing segment is estimated to register the fastest CAGR of 20.0% over the forecast period, owing to the efficiency of services provided and the cost reduction.
  • The BFSI segment dominated the knowledge process outsourcing market with a revenue share of 32.8% in 2022. The BFSI segment includes sensitive information regarding customers and the financial databases of numerous banks.
  • Latin America is projected to demonstrate growth at the fastest CAGR of 17.5% over the forecast period.Enterprises in the region are increasingly focusing on R&D and developing their analytical insights, which is estimated to propel market growth over the forecast period.
Product Code: GVR-1-68038-879-4

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation & Scope
    • 1.1.1. Service
    • 1.1.2. Application
    • 1.1.3. Regional scope
    • 1.1.4. Estimates and forecast timeline
  • 1.2. Research Methodology
  • 1.3. Information Procurement
    • 1.3.1. Purchased database
    • 1.3.2. GVR's internal database
    • 1.3.3. Secondary sources
    • 1.3.4. Primary research
    • 1.3.5. Details of primary research
  • 1.4. Information or Data Analysis
  • 1.5. Market Formulation & Validation
  • 1.6. Model Details
  • 1.7. List of Secondary Sources
  • 1.8. List of Primary Sources
  • 1.9. Objectives

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
    • 2.2.1. Service outlook
    • 2.2.2. Application outlook
    • 2.2.3. Regional outlook
  • 2.3. Competitive Insights

Chapter 3. Knowledge Process Outsourcing Market Variables, Trends & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market driver analysis
    • 3.3.2. Market restraint analysis
    • 3.3.3. Market opportunity analysis
  • 3.4. Knowledge Process Outsourcing Market Analysis Tools
    • 3.4.1. Industry analysis - Porter's
      • 3.4.1.1. Supplier power
      • 3.4.1.2. Buyer power
      • 3.4.1.3. Substitution threat
      • 3.4.1.4. Threat of new entrant
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Technological landscape
      • 3.4.2.3. Economic landscape

Chapter 4. Knowledge Process Outsourcing Market: Service Estimates & Trend Analysis

  • 4.1. Knowledge Process Outsourcing Market: Key Takeaway
  • 4.2. Knowledge Process Outsourcing Market: Movement & Market Share Analysis, 2022 & 2030
  • 4.3. Analytics & market research
    • 4.3.1. Analytics & market research market estimates and forecasts, 2018 to 2030 (USD Million)
    • 4.3.2. Customer & marketing analytics
      • 4.3.2.1. Customer & marketing analytics market estimates and forecasts, 2018 to 2030 (USD Million)
    • 4.3.3. Operations & supply analytics
      • 4.3.3.1. Operations & supply analytics market estimates and forecasts, 2018 to 2030 (USD Million)
    • 4.3.4. Competitive intelligence & industry analysis
      • 4.3.4.1. Competitive intelligence & industry analysis market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.4. Engineering & Design
    • 4.4.1. Engineering & Design market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.5. Financial process outsourcing
    • 4.5.1. Financial process outsourcing market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.6. Legal process outsourcing
    • 4.6.1. Legal process outsourcing market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.7. Publishing outsourcing
    • 4.7.1. Publishing outsourcing market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.8. Research & development outsourcing
    • 4.8.1. Research & development outsourcing market estimates and forecasts, 2018 to 2030 (USD Million)
  • 4.9. Others
    • 4.9.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 5. Knowledge Process Outsourcing Market: Application Estimates & Trend Analysis

  • 5.1. Knowledge Process Outsourcing Market: Key Takeaway
  • 5.2. Knowledge Process Outsourcing Market: Movement & Market Share Analysis, 2022 & 2030
  • 5.3. BFSI
    • 5.3.1. BFSI market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.4. Healthcare
    • 5.4.1. Healthcare market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.5. IT & Telecom
    • 5.5.1. IT & telecom market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.6. Manufacturing
    • 5.6.1. Manufacturing market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.7. Pharmaceutical
    • 5.7.1. Pharmaceutical market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.8. Retail
    • 5.8.1. Retail market estimates and forecasts, 2018 to 2030 (USD Million)
  • 5.9. Others
    • 5.9.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 6. Knowledge Process Outsourcing Market: Regional Estimates & Trend Analysis

  • 6.1. Regional Outlook
  • 6.2. Knowledge Process Outsourcing Market by Region: Key Takeaway
  • 6.3. North America
    • 6.3.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.3.2. U.S.
      • 6.3.2.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.3.3. Canada
      • 6.3.3.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
  • 6.4. Europe
    • 6.4.1. UK
      • 6.4.1.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.4.2. Germany
      • 6.4.2.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.4.3. France
      • 6.4.3.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
  • 6.5. Asia Pacific
    • 6.5.1. Japan
      • 6.5.1.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.5.2. China
      • 6.5.2.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.5.3. India
      • 6.5.3.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.5.4. Australia
      • 6.5.4.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.5.5. South Korea
      • 6.5.5.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
  • 6.6. Latin America
    • 6.6.1. Brazil
      • 6.6.1.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.6.2. Mexico
      • 6.6.2.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
  • 6.7. MEA
    • 6.7.1. Saudi Arabia
      • 6.7.1.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.7.2. South Africa
      • 6.7.2.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)
    • 6.7.3. UAE
      • 6.7.3.1. Market estimates and forecasts, 2018 to 2030 (Revenue, USD Million)

Chapter 7. Competitive Landscape

  • 7.1. Recent Developments & Impact Analysis, By Key Market Participants
  • 7.2. Market Participant Categorization
    • 7.2.1. Accenture
      • 7.2.1.1. Company overview
      • 7.2.1.2. Financial performance
      • 7.2.1.3. Product benchmarking
      • 7.2.1.4. Strategic initiatives
    • 7.2.2. Genpact
      • 7.2.2.1. Company overview
      • 7.2.2.2. Financial performance
      • 7.2.2.3. Product benchmarking
      • 7.2.2.4. Strategic initiatives
    • 7.2.3. HCL Technologies Limited
      • 7.2.3.1. Company overview
      • 7.2.3.2. Financial performance
      • 7.2.3.3. Product benchmarking
      • 7.2.3.4. Strategic initiatives
    • 7.2.4. ExlService Holdings, Inc.
      • 7.2.4.1. Company overview
      • 7.2.4.2. Financial performance
      • 7.2.4.3. Product benchmarking
      • 7.2.4.4. Strategic initiatives
    • 7.2.5. McKinsey & Company
      • 7.2.5.1. Company overview
      • 7.2.5.2. Financial performance
      • 7.2.5.3. Product benchmarking
      • 7.2.5.4. Strategic initiatives
    • 7.2.6. Moody's Investors Service, Inc.
      • 7.2.6.1. Company overview
      • 7.2.6.2. Financial performance
      • 7.2.6.3. Product benchmarking
      • 7.2.6.4. Strategic initiatives
    • 7.2.7. THOMSON REUTERS
      • 7.2.7.1. Company overview
      • 7.2.7.2. Financial performance
      • 7.2.7.3. Product benchmarking
      • 7.2.7.4. Strategic initiatives
    • 7.2.8. Mphasis
      • 7.2.8.1. Company overview
      • 7.2.8.2. Financial performance
      • 7.2.8.3. Product benchmarking
      • 7.2.8.4. Strategic initiatives
    • 7.2.9. R.R. Donnelley & Sons Company
      • 7.2.9.1. Company overview
      • 7.2.9.2. Financial performance
      • 7.2.9.3. Product benchmarking
      • 7.2.9.4. Strategic initiatives
    • 7.2.10. Wipro
      • 7.2.10.1. Company overview
      • 7.2.10.2. Financial performance
      • 7.2.10.3. Product benchmarking
      • 7.2.10.4. Strategic initiatives
Product Code: GVR-1-68038-879-4

List of Tables

  • Table 1 List of abbreviation
  • Table 2 North America knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 3 North America knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 4 North America knowledge process outsourcing market, by region, 2018 to 2030 (USD Million)
  • Table 5 U.S. knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 6 U.S. knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 7 Canada knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 8 Canada knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 9 Europe knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 10 Europe knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 11 Europe knowledge process outsourcing market, by region, 2018 to 2030 (USD Million)
  • Table 12 Germany knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 13 Germany knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 14 UK knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 15 UK knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 16 France knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 17 France knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 18 Asia Pacific knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 19 Asia Pacific knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 20 Asia Pacific knowledge process outsourcing market, by region, 2018 to 2030 (USD Million)
  • Table 21 China knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 22 China knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 23 Japan knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 24 Japan knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 25 India knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 26 India knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 27 Australia knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 28 Australia knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 29 South Korea knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 30 South Korea knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 31 Latin America knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 32 Latin America knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 33 Latin America knowledge process outsourcing market, by region, 2018 to 2030 (USD Million)
  • Table 34 Brazil knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 35 Brazil knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)  
  • Table 36 Mexico knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 37 Mexico knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 38 Middle East and Africa knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 39 Middle East and Africa knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 40 Middle East and Africa knowledge process outsourcing market, by region, 2018 to 2030 (USD Million)
  • Table 41 South Africa knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 42 South Africa knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 43 Saudi Arabia knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 44 Saudi Arabia knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)
  • Table 45 UAE knowledge process outsourcing market, by service, 2018 - 2030 (USD Million)
  • Table 46 UAE knowledge process outsourcing market, by application, 2018 - 2030 (USD Million)

List of Figures

  • Fig. 1 Market research process
  • Fig. 2 Data triangulation techniques
  • Fig. 3 Primary research pattern
  • Fig. 4 Market research approaches
  • Fig. 5 Value-chain-based sizing & forecasting
  • Fig. 6 QFD modeling for market share assessment
  • Fig. 7 Market formulation & validation
  • Fig. 8 Knowledge process outsourcing: Market outlook
  • Fig. 9 Knowledge process outsourcing: Competitive insights
  • Fig. 10 Parent market outlook
  • Fig. 11 Related/ancillary market outlook
  • Fig. 12 Penetration and growth prospect mapping
  • Fig. 13 Industry value chain analysis
  • Fig. 14 Knowledge process outsourcing market driver impact
  • Fig. 15 Knowledge process outsourcing market restraint impact
  • Fig. 16 Knowledge process outsourcing market strategic initiatives analysis
  • Fig. 17 Knowledge process outsourcing market: Service movement analysis
  • Fig. 18 Knowledge process outsourcing market: Service outlook and key takeaways
  • Fig. 19 Analytics & market research market estimates and forecasts, 2018 - 2030
  • Fig. 20 Engineering & design market estimates and forecasts, 2018 - 2030
  • Fig. 21 Financial process outsourcing market estimates and forecasts, 2018 - 2030
  • Fig. 22 Legal process outsourcing market estimates and forecasts, 2018 - 2030
  • Fig. 23 Publishing outsourcing market estimates and forecasts, 2018 - 2030
  • Fig. 24 Research & development outsourcing market estimates and forecasts, 2018 - 2030
  • Fig. 25 Others market estimates and forecasts, 2018 - 2030
  • Fig. 26 Knowledge process outsourcing market: Application movement analysis
  • Fig. 27 Knowledge process outsourcing market: Application outlook and key takeaways
  • Fig. 28 BFSI market estimates and forecasts, 2018 - 2030
  • Fig. 29 Healthcare market estimates and forecasts, 2018 - 2030
  • Fig. 30 IT & telecom market estimates and forecasts, 2018 - 2030
  • Fig. 31 Manufacturing market estimates and forecasts, 2018 - 2030
  • Fig. 32 Pharmaceutical market estimates and forecasts, 2018 - 2030
  • Fig. 33 Retail market estimates and forecasts, 2018 - 2030
  • Fig. 34 Others market estimates and forecasts, 2018 - 2030
  • Fig. 35 Global knowledge process outsourcing market: Regional movement analysis
  • Fig. 36 Global knowledge process outsourcing market: Regional outlook and key takeaways
  • Fig. 37 North America market estimates and forecasts, 2018 - 2030
  • Fig. 38 U.S. market estimates and forecasts, 2018 - 2030
  • Fig. 39 Canada market estimates and forecasts, 2018 - 2030
  • Fig. 40 Europe market estimates and forecasts, 2018 - 2030
  • Fig. 41 UK market estimates and forecasts, 2018 - 2030
  • Fig. 42 Germany market estimates and forecasts, 2018 - 2030
  • Fig. 43 France market estimates and forecasts, 2018 - 2030
  • Fig. 44 Asia Pacific market estimates and forecasts, 2018 - 2030
  • Fig. 45 Japan market estimates and forecasts, 2018 - 2030
  • Fig. 46 China market estimates and forecasts, 2018 - 2030
  • Fig. 47 India market estimates and forecasts, 2018 - 2030
  • Fig. 48 Australia market estimates and forecasts, 2018 - 2030
  • Fig. 49 South Korea market estimates and forecasts, 2018 - 2030
  • Fig. 50 Latin America market estimates and forecasts, 2018 - 2030
  • Fig. 51 Brazil market estimates and forecasts, 2018 - 2030
  • Fig. 52 Mexico market estimates and forecasts, 2018 - 2030
  • Fig. 53 Middle East and Africa market estimates and forecasts, 2018 - 2030
  • Fig. 54 Saudi Arabia market estimates and forecasts, 2018 - 2030
  • Fig. 55 South Africa market estimates and forecasts, 2018 - 2030
  • Fig. 56 UAE market estimates and forecasts, 2018 - 2030
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