PUBLISHER: Grand View Research | PRODUCT CODE: 1726363
PUBLISHER: Grand View Research | PRODUCT CODE: 1726363
U.S. Patient Referral Management Software Market Size, Share & Trends Analysis Report By Type (Inbound, Outbound), By Deployment Mode (Cloud & Web-based, On-premise), By End-use (Providers, Patients, Payers), And Segment Forecasts, 2025 - 2030
Market Size & Trends:
The U.S. patient referral management software market size was estimated at USD 7.13 billion in 2024 and is expected to grow at a CAGR of 16.7% from 2025 to 2030. This growth is attributed to the growing emphasis on enhancing care coordination among healthcare providers, fueled by the shift toward value-based care models. The increasing adoption of healthcare IT and digital platforms has created a favorable environment for the deployment of referral management solutions that streamline workflows and improve patient outcomes. One of the primary concerns among providers is referral leakage, which can result in significant revenue loss; referral software helps mitigate this by ensuring efficient and traceable referral pathways.
In addition, the rising need to improve patient experience through faster specialist access and real-time communication is further accelerating demand. For instance, in October 2024, Boston Eye Group collaborated with Sophrona to enhance its referral process by introducing the Referral Portal, aiming to replace inefficient communication methods with a more transparent and streamlined system.
"We knew we needed to invest time and effort in our referring doctor experience. We implemented the Referral Portal to enhance the relationship with our referring doctors and improve coordination of care. Referral Portal helps our practice advance patient engagement, expand connectivity and automate referral reporting"
MD, PhD, Boston Eye Group Founder & Medical Director
Regulatory initiatives promoting interoperability and health information exchange are also pushing healthcare systems to adopt integrated solutions. The expanding use of telehealth and virtual care platforms has made it crucial to have seamless referral workflows, especially in remote and underserved areas.
Furthermore, AI-powered analytics and smart routing capabilities are enhancing decision-making and optimizing specialist allocation. These factors, combined with increasing healthcare infrastructure investments and workforce shortages, especially among specialists, are collectively boosting the growth of the U.S. patient referral management software industry.
U.S. Patient Referral Management Software Market Report Segmentation
This report forecasts revenue growth at the country level and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the U.S. patient referral management software market report based on type, deployment mode, and end-use:
- Type Outlook (Revenue, USD Million, 2018 - 2030)
- Inbound
- Outbound
- Deployment Mode Outlook (Revenue, USD Million, 2018 - 2030)
- Cloud & Web-based
- On-premise
- End-use Outlook (Revenue, USD Million, 2018 - 2030)
- Providers
- Payers
- Patients
- Others
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation & Scope
- 1.1.1. Segment Definitions
- 1.2. Estimates and Forecast Timeline
- 1.3. Research Methodology
- 1.4. Information Procurement
- 1.4.1. Purchased Database
- 1.4.2. GVR's Internal Database
- 1.4.3. Secondary Sources
- 1.4.4. Primary Research
- 1.4.5. Details of Primary Research
- 1.4.6. Research Assumption
- 1.5. Information or Data Analysis
- 1.5.1. Data Analysis Models
- 1.6. Market Formulation & Data Visualization
- 1.7. Model Details
- 1.7.1. Commodity Flow Analysis
- 1.8. Objectives
- 1.8.1. Objective - 1
- 1.8.2. Objective - 2
- 1.8.3. Objective - 3
- 1.9. List of Secondary Sources
- 1.10. List of Secondary Sources
Chapter 2. Executive Summary
- 2.1. U.S. Patient Referral Management Software Market
- 2.1.1. Market Snapshot
- 2.1.2. Segment Snapshot
- 2.1.2.1. Type segment outlook
- 2.1.2.2. Deployment Mode segment outlook
- 2.1.2.3. End Use segment outlook
- 2.1.3. Competitive Landscape Snapshot
Chapter 3. Market Variables, Trends, & Scope
- 3.1. Market Lineage Outlook
- 3.1.1. Parent Market Outlook
- 3.1.2. Related/Ancillary Market Outlook
- 3.2. Market Trends and Outlook
- 3.3. Market Dynamics
- 3.3.1. Market Driver Analysis
- 3.3.1.1. Increasing Demand for Coordinated Care Across Healthcare Providers
- 3.3.1.2. Rising Adoption of Healthcare IT and Digital Health Platforms
- 3.3.1.3. Emphasis on Improving Patient Experience and Outcomes
- 3.3.1.4. Need for Real-Time Referral Tracking and Communication
- 3.3.1.5. Growing Need to Reduce Referral Leakage and Optimize Revenue
- 3.3.2. Market Restraint Analysis
- 3.3.3. Market Opportunity Analysis
- 3.3.4. Market Challenges Analysis
- 3.3.1. Market Driver Analysis
- 3.4. U.S. Patient Referral Management Software Market Analysis Tools: Porter's
- 3.4.1. Competitive rivalry
- 3.4.2. Threat of new entrants
- 3.4.3. Bargaining power of buyers
- 3.4.4. Bargaining power of suppliers
- 3.4.5. Threat of substitutes
- 3.5. U.S. Patient Referral Management Software Market Analysis Tools: PESTLE
- 3.5.1. Political & Legal
- 3.5.2. Economic & Social
- 3.5.3. Technology
- 3.5.4. Environmental
- 3.6. Case Studies & Insights
- 3.6.1. COVID 19 Impact
Chapter 4. U.S. Patient Referral Management Software Market: Type Estimates & Trend Analysis
- 4.1. U.S. Patient Referral Management Software Market: Type Movement Analysis
- 4.2. U.S. Patient Referral Management Software Market: Type Segment Dashboard
- 4.3. Technology Movement & Market Share Analysis, 2024 & 2030
- 4.4. U.S. Patient Referral Management Software Market Estimates & Forecast, by Type
- 4.5. Inbound
- 4.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 4.6. Outbound
- 4.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
Chapter 5. U.S. Patient Referral Management Software Market: Deployment Mode Estimates & Trend Analysis
- 5.1. U.S. Patient Referral Management Software Market: Deployment Mode Movement Analysis
- 5.2. U.S. Patient Referral Management Software Market: Deployment Mode Segment Dashboard
- 5.3. Technology Movement & Market Share Analysis, 2024 & 2030
- 5.4. U.S. Patient Referral Management Software Market Estimates & Forecast, by Technology
- 5.5. Cloud & Web-based
- 5.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 5.6. On-premise
- 5.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
Chapter 6. U.S. Patient Referral Management Software Market: End Use Estimates & Trend Analysis
- 6.1. U.S. Patient Referral Management Software Market: End Use Movement Analysis
- 6.2. U.S. Patient Referral Management Software Market: End Use Segment Dashboard
- 6.3. End Use Movement & Market Share Analysis, 2024 & 2030
- 6.4. U.S. Patient Referral Management Software Market Estimates & Forecast, by End Use
- 6.5. Providers
- 6.5.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 6.6. Payers
- 6.6.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 6.7. Patients
- 6.7.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
- 6.8. Others
- 6.8.1. Market Estimates & Forecast, 2018 - 2030 (USD Million)
Chapter 7. Competitive Landscape
- 7.1. Company Categorization
- 7.2. Company Market Position Analysis
- 7.3. Company Share Analysis
- 7.4. Company Profiles/Listing
- 7.4.1. Allscripts Healthcare Solutions, Inc.
- 7.4.1.1. Company overview
- 7.4.1.2. Financial performance
- 7.4.1.3. Product benchmarking
- 7.4.1.4. Strategic initiatives
- 7.4.2. Athena Health
- 7.4.2.1. Company overview
- 7.4.2.2. Financial performance
- 7.4.2.3. Product benchmarking
- 7.4.2.4. Strategic initiatives
- 7.4.3. Cerner Corporation
- 7.4.3.1. Company overview
- 7.4.3.2. Financial performance
- 7.4.3.3. Product benchmarking
- 7.4.3.4. Strategic initiatives
- 7.4.4. Eceptionist, Inc.
- 7.4.4.1. Company overview
- 7.4.4.2. Financial performance
- 7.4.4.3. Product benchmarking
- 7.4.4.4. Strategic initiatives
- 7.4.5. eHealth Technologies
- 7.4.5.1. Company overview
- 7.4.5.2. Financial performance
- 7.4.5.3. Product benchmarking
- 7.4.5.4. Strategic initiatives
- 7.4.6. Insync Healthcare
- 7.4.6.1. Company overview
- 7.4.6.2. Financial performance
- 7.4.6.3. Product benchmarking
- 7.4.6.4. Strategic initiatives
- 7.4.7. CarePort Health (In October 2020, Wellsky acquired CarePort Health )
- 7.4.7.1. Company overview
- 7.4.7.2. Financial performance
- 7.4.7.3. Product benchmarking
- 7.4.7.4. Strategic initiatives
- 7.4.8. Electronic Referral Manager, Inc.
- 7.4.8.1. Company overview
- 7.4.8.2. Financial performance
- 7.4.8.3. Product benchmarking
- 7.4.8.4. Strategic initiatives
- 7.4.9. BlockitNow, Inc.
- 7.4.9.1. Company overview
- 7.4.9.2. Financial performance
- 7.4.9.3. Product benchmarking
- 7.4.9.4. Strategic initiatives
- 7.4.10. HealthViewX.
- 7.4.10.1. Company overview
- 7.4.10.2. Financial performance
- 7.4.10.3. Product benchmarking
- 7.4.10.4. Strategic initiatives
- 7.4.11. Novari Health
- 7.4.11.1. Company overview
- 7.4.11.2. Financial performance
- 7.4.11.3. Product benchmarking
- 7.4.11.4. Strategic initiatives
- 7.4.12. Dock Health, Inc.
- 7.4.12.1. Company overview
- 7.4.12.2. Financial performance
- 7.4.12.3. Product benchmarking
- 7.4.12.4. Strategic initiatives
- 7.4.13. Treatspace
- 7.4.13.1. Company overview
- 7.4.13.2. Financial performance
- 7.4.13.3. Product benchmarking
- 7.4.13.4. Strategic initiatives
- 7.4.14. WellSky
- 7.4.14.1. Company overview
- 7.4.14.2. Financial performance
- 7.4.14.3. Product benchmarking
- 7.4.14.4. Strategic initiatives
- 7.4.1. Allscripts Healthcare Solutions, Inc.
List of Tables
- Table 1. List of secondary sources
- Table 2. List of abbreviations
- Table 3. U.S. Patient Referral Management Software market revenue estimates and forecast, by type, 2018 - 2030 (USD Million)
- Table 4. U.S. Patient Referral Management Software market revenue estimates and forecast, by Deployment Mode, 2018 - 2030 (USD Million)
- Table 5. U.S. Patient Referral Management Software market revenue estimates and forecast, by end use, 2018 - 2030 (USD Million)
List of Figures
- Fig. 1 U.S. Patient Referral Management Software Market Segmentation
- Fig. 2 Market research process
- Fig. 3 Information procurement
- Fig. 4 Primary research pattern
- Fig. 5 Market research approaches
- Fig. 6 Value chain-based sizing & forecasting
- Fig. 7 QFD modelling for Market share assessment
- Fig. 8 Market formulation & validation
- Fig. 9 Market snapshot
- Fig. 10 Technology segment outlook
- Fig. 11 Deployment Mode segment outlook
- Fig. 12 End Use segment outlook
- Fig. 13 Competitive landscape
- Fig. 14 U.S. Patient Referral Management Software Market: Market dynamics
- Fig. 15 U.S. Patient Referral Management Software Market: Porter's analysis
- Fig. 16 U.S. Patient Referral Management Software Market: PESTLE analysis
- Fig. 17 U.S. Patient Referral Management Software Market: Technology segment dashboard
- Fig. 18 U.S. Patient Referral Management Software Market: Technology movement share analysis
- Fig. 19 Inbound Market, 2018 - 2030 (USD Million)
- Fig. 20 Outbound Market, 2018 - 2030 (USD Million)
- Fig. 21 U.S. Patient Referral Management Software Market: Deployment Mode segment dashboard
- Fig. 22 U.S. Patient Referral Management Software Market: Deployment Mode Movement Share Analysis
- Fig. 23 Cloud & Web-based Market, 2018 - 2030 (USD Million)
- Fig. 24 On-premise Market, 2018 - 2030 (USD Million)
- Fig. 25 U.S. Patient Referral Management Software Market: End Use Segment Dashboard
- Fig. 26 U.S. Patient Referral Management Software Market: End Use Movement Share Analysis
- Fig. 27 Providers Market, 2018 - 2030 (USD Million)
- Fig. 28 Payers Market, 2018 - 2030 (USD Million)
- Fig. 29 Patients Market, 2018 - 2030 (USD Million)
- Fig. 30 Others Market, 2018 - 2030 (USD Million)
- Fig. 31 Company categorization
- Fig. 32 Company Market Position Analysis
