PUBLISHER: Grand View Research | PRODUCT CODE: 1908666
PUBLISHER: Grand View Research | PRODUCT CODE: 1908666
The global A2P messaging market size was estimated at USD 74.27 billion in 2025, and is projected to reach USD 125.79 billion by 2033, growing at a CAGR of 7.2% from 2026 to 2033. The increasing adoption of A2P messaging for business communications is expected to drive market growth.
Business communication includes the exchange of information between people present in workplaces and outside the company. For business communication, A2P messaging can be used for placing orders, sending invoices, and sending shipping notifications, among others. Compared to traditional SMS, A2P messaging offers various benefits, such as better deliverability, more reliability & security, and less chance of getting blocked. These factors propel the adoption of A2P messaging in business communications. By integrating A2P SMS into business models, organizations can reach directly to their customers with access to real-time alerts, along with instant feedback on their products and services. Industries and sectors such as IT & telecommunication, government, retail, and media & entertainment are shifting their focus toward integrating A2P SMS in their applications, such as customer relationship management, which helps in appointment reminders, follow-up surveys, and purchase confirmation, among others.
Apart from integrating A2P SMS in customer relationship management (CRM) applications, businesses can also integrate it in query and search-related services, such as contact information, due dates, bank balances, as well as interactive services, such as charity donations and voting. This factor fuels the adoption of A2P messaging among businesses. For instance, in October 2023, Twilio Inc. collaborated with SoftBank by initiating a new reseller deal. This partnership enabled SoftBank to distribute Twilio's cloud-based communication Application Programming Interface (API) service across Japan.
Moreover, the global expansion of mobile subscriber bases is driving robust market growth. This growth is bolstered by the widespread availability of affordable, high-speed data services and the recent deployment of 5G networks, which have accelerated the adoption of mobile services worldwide. Taking into account the burgeoning number of mobile subscribers, enterprises, application developers, and Mobile Network Operators (MNOs) are increasingly leveraging A2P messaging solutions to effectively reach and engage their diverse customer bases across international markets.
Global A2P Messaging Market Report Segmentation
This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global A2P messaging market report based on component, deployment mode, enterprise size, SMS traffic, application, vertical, and region: