European Collaboration Applications Forecast, 2022-2027

Description

The IDC Market Forecast examines the collaboration applications market, with breakdowns for each category. It outlines major market trends and provides recommendations for market players."The essence of collaboration is changing as hybrid work becomes the norm. It is based on enabling a distributed workforce to work as well as helping them to develop human connections and bonds. Collaboration solutions will have to address both," said Oru Mohiuddin, senior research manager, IDC's European Unified Communications and Collaboration.

Product Code: EUR150315623

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Incorporate Training and Adoption as Part of the Solution
Incorporate Change Management as Part of the Rollout of New Tools/Solutions
Include Ice-Breakers as Collaboration Features
Provide BYOC Options and Expand Integration Capabilities
Expand Reach to Include Frontline Workers
Enhance Security Features

Market Forecast

Market Context

Drivers and Inhibitors
- Drivers
  - Advanced Collaboration Tools
  - Emergence of New Use Cases
- Inhibitors
  - Commoditization of Solutions
Significant Market Developments
- Businesses Still Face Challenges in Implementing Hybrid Work
- Community Needs Reinforcement in Collaboration
- Inclusivity Is Important for Collaboration
- Canvas Represents the Next Phase in the Evolution of Collaboration Applications
- Recent Innovations have Focused on AI and Analytics
- Collaboration Applications Are Partially Replacing Voice
Changes from Prior Forecast

Market Definition

Collaboration Applications
- Conferencing and Virtual Events Applications
- Email Applications
- Enterprise Community Applications
- Team Collaborative Applications