Picture
SEARCH
What are you looking for?
Need help finding what you are looking for? Contact Us
Compare

PUBLISHER: IDC | PRODUCT CODE: 1276261

Cover Image

PUBLISHER: IDC | PRODUCT CODE: 1276261

Worldwide Unified Communications and Collaboration Forecast, 2023-2027

PUBLISHED:
PAGES: 14 Pages
DELIVERY TIME: 1-2 business days
SELECT AN OPTION
PDF (Single User License)
USD 7500

Add to Cart

This IDC study aggregates segments of key technology market forecasts that make up the worldwide unified communications and collaboration ecosystem. The segments that have been aggregated for this study represent IDC's customer spend estimates on UC&C technologies instead of a total available market estimate for all technologies that are UC&C capable."Many organizations have accelerated their shift to digital technologies by adopting integrated UC&C solutions that incorporate connectivity services that keep data in motion and yield benefits to the employee and customer experience, deliver cost-effectiveness and agility of business activities, and enable flexible work," said Rich Costello, senior research analyst, Unified Communications and Collaboration at IDC. "The most successful UC&C solutions will be those that are future proofed in that they support interoperability with the major UC collaboration environments and can incorporate future AI innovations and integrations with a growing set of adjacent solutions critical to employee and customer engagement, such as CCaaS and CPaaS."

Product Code: US50604523

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

  • Regional Perspective
  • UC&C Professional Services

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Analytics/AI/Automation Essential for Smart Business Operations
      • Widely Available and Easily Incorporated BYOC Approaches
      • Businesses' Work-From-Anywhere Needs
    • Inhibitors
      • Economic and Geopolitical Factors
      • Downward Pricing Pressures
  • Significant Market Developments
  • Changes from Prior Forecast

Market Definitions

Methodology

Related Research

Have a question?
Picture

Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

Picture

Christine Sirois

Manager - Americas

+1-860-674-8796

Questions? Please give us a call or visit the contact form.
Hi, how can we help?
Contact us!