Managed Security Services Trends in Europe

This IDC Market Perspective analyzes recent trends in the European managed security services market. It examines the prevailing trends that MSSPs need and expect to see from their customers. It also considers the key factors that are expected to be most strategic in determining vendors' ability to meet the evolving needs of MSS customers over the short and long term."Successful MSS providers need to provide flexibility in their MSS contracts. Businesses tend to make decisions based on providers' demonstrations of technical flexibility to meet their unique requirements. Customers are also looking for partners that clearly understand where the prospect is on the evolutionary path toward secure IT infrastructure and managed services," said Claudio Stahnke, senior research analyst, IDC European Security and Privacy.