IDC PlanScape: Adopting Enterprise Portal or Employee Experience Applications to Transform the Intelligent Digital Workspace Experience

This IDC study provides insights into the evolving expectations tied to the employee experience and the requirements for a unified app interface with easy access to workplace tools that impact worker productivity. It also discusses the value that an organization can realize by implementing an intelligent digital workspace enabled by an agile experience front end. Finally, this study provides guidance on adjacent technologies that influence the employee experience and address IT's requirement for a secure, interoperable environment."Organizations that embrace a collaborative work culture can position the intelligent digital workplace at the center of the employee experience to connect people, processes, and systems together with a secure unified user experience," says Marci Maddox, research director, Digital Experience Strategies. "Today's enterprise portals and employee experience platforms have the opportunity to improve efficiencies in hybrid working models and increase the engagement employees have with their workplace apps."