Worldwide Content Services Applications Forecast, 2023-2027

This IDC study provides the market size of the worldwide content services applications market, and the ECM and CSC submarkets, in 2022 and a five-year forecast through 2027 by geographic region and deployment type. It is the companion document to Worldwide Content Services Applications Market Shares, 2022: Transitioning to a Unified Content Model (IDC #US49200523, forthcoming) and updates the worldwide forecast included in Worldwide Enterprise Content Management Applications and Content Sharing and Collaboration Applications Software Forecast, 2022-2026 (IDC #US47774422, June 2022)."Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide an exemplary customer experience," according to Holly Muscolino, group vice president, IDC's Content Strategies and the Future of Work. "To that end, we will see ongoing modernization, a continued shift to a unified content model, and significant impact from disruptive solutions based on new AI technologies."