Enterprise and Industrial Metaverse - Beginning to Take Shape and Enable Business and Operational Transformation

This IDC Market Perspective helps digital engineering and OT (DEOT) service providers explore different types of metaverse services, their ecosystem, relevant use cases across industries, and the role of service providers in adding value to metaverse services. Moreover, this document also highlights how the metaverse plays a significant role in enterprises' sustainability initiatives. The enterprise and industrial metaverse are still at a nascent stage of adoption but have significant potential for growth in the coming years. This composite technology has several value propositions for end-user enterprises where reality technologies, digital twins, artificial intelligence, machine learning, Internet of Things (IoT), and so forth come together to deliver a 3D photorealistic virtual environment. Enterprises can simulate several complex use cases in the metaverse platform and deliver superior user experiences. "Engineering service providers must capitalize on the next-generation digital technologies, and the metaverse is one of them. Service providers are already developing horizontal platform services for several years. Hence the object, process and platform design, deployment, and management in the metaverse universe are expected to increase their role here," said Abhishek Mukherjee, associate research manager, Digital Engineering and Operational Technology Services at IDC. "Although metaverse services are at an early stage of adoption, showcasing their capability to disrupt use cases across industry verticals is imperative for these service providers to drive adoption.,"