IT Asset Management: Modern Enterprise Practices, Benefits, and Challenges

This IDC Perspective discusses the importance of IT asset management (ITAM) in modern enterprises, highlighting its benefits and challenges. It presents findings from a survey conducted by IDC, revealing that ITAM significantly impacts business-critical systems. The document also suggests common ITAM practices of enterprise organizations."IT asset management plays a crucial role in keeping essential business services up and running, and supports many other critical aspects of IT," said Snow Tempest, research manager for IT Service Management at IDC.