Assessing Consumer Technology Adoption Gaps

This IDC Market Perspective looks at the ways in which technology adoption gaps exist across age, income, education level, and other factors. Telehealth and online learning are specifically addressed."The rise of transformative technologies has the potential to reshape how consumers engage with education, healthcare, and other activities and services," said Greg Ireland, research director, IDC's Future Consumer Agenda. "However, technology adoption gaps often exist, and with respect to telehealth and online learning, these gaps are seen across populations that likely would benefit most from transformative technologies."