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PUBLISHER: IDC | PRODUCT CODE: 1480976

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PUBLISHER: IDC | PRODUCT CODE: 1480976

U.S. SMB Communications Services Forecast, 2024-2028

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PAGES: 11 Pages
DELIVERY TIME: 1-2 business days
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This IDC study analyzes and forecasts the revenue for the U.S. small and medium-sized business communications services market. The study provides IDC's definitions of SMB and telecom voice and data categories, and it presents a detailed forecast, beginning in 2020 and extending through 2028."SMBs recognize the need to invest in technologies and services to solve business problems and stay connected to customers. This provides an attractive opportunity for vendors of voice and data communications services," says Jason Blackwell, research director, SMB Communications Services at IDC. "However, communications service providers need to be able to customize solutions, focus on business outcomes, and help SMBs navigate the multitude of technology choices to maximize their return on investment."

Product Code: US50826424

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Telecom Transformation
      • Increasing Competition
    • Inhibitors
      • Legacy Services Erosion
  • Significant Market Developments
  • Changes from Prior Forecast

Market Definition

Methodology

Related Research

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