PUBLISHER: IDC | PRODUCT CODE: 1480989
PUBLISHER: IDC | PRODUCT CODE: 1480989
This IDC Market Note discusses Google Cloud Next '24, held April 9-11. The event showcased Google Cloud's strategic investment in generative AI (GenAI) to drive the next phase of growth, focusing on enhancing customer and business value through AI-infused products across the tech stack. This document offers a perspective from IDC's Future of Customer Experience standpoint. These latest updates underscored Google Cloud's strength in leveraging GenAI for business resilience, emphasizing the importance of AI in creating seamless, data-driven value outcomes for an experience-orchestrated business landscape.