European System and Service Management Software Market Share, 2023: Cloud Operations Needs, AI Having Positive Impact

This IDC Market Share discusses trends and vendor dynamics in the system and service management (SSM) software market in Europe."The rise of complexity and costs in the hybrid and multicloud spaces, alongside rising expectations of performance and resilience, drove organizations to continue investing heavily in CloudOps solutions. SSM technologies play a key role in enabling CloudOps and overcoming operational or governance challenges," said Filippo Vanara, senior research analyst, European CloudOps, IDC Europe.