PUBLISHER: IDC | PRODUCT CODE: 1498865
PUBLISHER: IDC | PRODUCT CODE: 1498865
This IDC study provides vendor market shares for the U.S. SMB wireline voice and data market for 2023."SMBs recognize the need to invest in technologies and services to solve business problems and stay connected to customers. This provides an attractive opportunity for vendors of voice and data communications services," says Jason Blackwell, research director, SMB Communications Services at IDC. "However, communications service providers need to be able to customize solutions, focus on business outcomes, and help SMBs navigate the multitude of technology choices to maximize their return on investment."