Worldwide Product Engineering and Operational Technology Services Forecast, 2024-2028

This IDC study presents a five-year forecast for the product engineering and operational technology services market."As an uncertain business environment and inflation fears continue to linger in the context of every customer's aspiration to transform their business, they are being cautious with their spending and focusing on generating higher ROI with their engineering and new digital technology investments. Those engineering services providers that are focusing on harnessing the promise of AI/GenAI and working closely with their customers to support their needs better and focus on providing consulting, talent, global infrastructure, and intellectual property (IP); build a partnership ecosystem to modernize existing products/services and build new ones; and manage operations in an agile manner will find themselves in a leadership position in the engineering services business," said Mukesh Dialani, research VP, Digital Engineering and Operational Technology Services at IDC.