Infor 2025 Analyst Summit: Integrating AI and Process Intelligence for Industry-Specific Transformation

This IDC Perspective presents a reflection on Infor's strategic direction as discussed during the April 2025 Analyst Summit. It examines Infor's industry-focused approach to integrating AI and process intelligence within its cloud enterprise resource planning (ERP) solutions, marking a transition from transaction automation to improved decision-making processes. The document outlines Infor's use of agentic AI and a multilayered automation architecture, which supports the development of ERP-native applications. It also details sector-specific developments in manufacturing, wholesale and distribution, and supply chain logistics, reflecting Infor's industry-specific solutions. This report highlights Infor's emphasis on ecosystem-driven innovation and customer-led transformation, indicating the company's role in advancing enterprise operations.