AI Skills Unlocked: What Tech Vendors and IT Service Providers Need to Know

The IDC Market Perspective explores the evolving AI skills landscape for tech vendors and IT service providers, emphasizing the need for both technical and nontechnical competencies. As AI adoption accelerates, organizations must bridge skill gaps, comply with regulations, and deliver innovative solutions. This report outlines a four-phase client engagement model and highlights the importance of modular skill development, regulatory readiness, and continuous upskilling. It stresses the integration of technical and nontechnical roles to ensure successful AI delivery and client engagement."The rise of AI reshapes tech vendors: mastering both technical and nontechnical skills is key to thriving in this novel, highly competitive market," said Leonardo Freitas, research manager, IDC European Skills.