Buyer Case Study: Government eMarketplace's Cloud-First Approach to Infrastructure Modernization

This IDC report presents the cloud migration and infrastructure modernization journey of India's Government eMarketplace (GeM), highlighting its evolution into a future-ready platform that champions innovation, scalability, and global competitiveness. At the heart of this transformation are its efforts to build a digital infrastructure platform by leveraging Amazon Web Services (AWS) Cloud as the technological scaffolding to power future innovations. The AWS-GeM partnership exemplifies the reimagining of public sector platforms - moving beyond mere tech upgrades to unlock agile execution, deep-rooted collaboration, and AI-led governance innovation."India's public sector is undergoing a pivotal shift - moving beyond digitization to build intelligent, AI-ready ecosystems. With citizen expectations and operational complexity on the rise, agencies are modernizing infrastructure to enable real-time insights, scalable delivery, and resilient governance. This transformation is driven by a cloud-first mindset, strong leadership alignment, and strategic partnerships. The future belongs to platforms that not only process transactions but also anticipate needs, ensure compliance, and deliver measurable public impact at scale," says Ravikant Sharma, research director, IDC Asia/Pacific Government Insights.