AI, Automation, and Orchestration in IAM and Identity Security

This IDC Market Note examines the strategic importance of identity and access management (IAM) for European organizations, the emphasis on the automation and streamlining of identity workflows for cost-efficient and effective IAM operations, and the growing adoption of AI augmentation in IAM. The field of IAM and identity security is undergoing significant transformation, driven by its foundational role in enterprise security, data privacy, and operational efficiency. European organizations recognize that enhanced IAM capabilities can drive improved workforce productivity and customer experience, underscoring their business value.