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PUBLISHER: IDC | PRODUCT CODE: 1844756

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PUBLISHER: IDC | PRODUCT CODE: 1844756

Building Outcome-Based Pricing Models for Financial Applications: Strategies and Best Practices

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PAGES: 14 Pages
DELIVERY TIME: 1-2 business days
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This IDC Market Perspective examines outcome-based pricing models in financial software, emphasizing alignment of vendor compensation with customer success via micro-KPIs. It outlines strategies for metric selection, technology integration, and flexible pricing to enhance efficiency and customer loyalty."Where it makes sense, shift from selling software features to delivering measurable financial outcomes. Outcome-based pricing aligns vendor success with customer value, transforming partnerships in the financial software industry." - Kevin Permenter, research director, Financial Applications, IDC

Product Code: US53801725

Executive Snapshot

New Market Developments and Dynamics

  • The Strategic Shift to Value-Driven Pricing in Financial Software
  • The Power of Customer Micro-KPIs: Defining and Selecting Key Indicators of Success
  • The Foundational Role of Technology: Building the Infrastructure for Effective Micro-KPI Monitoring
  • Structuring Outcome-Based Pricing Around Customer Micro-KPI Achievements: Exploring Different Models
  • Identifying Relevant Micro-KPIs for Diverse Customer Needs Through Collaboration
  • Establishing Robust Measurement and Tracking Mechanisms (Including Data Privacy)
  • Designing Outcome-Driven Contracts and Incentives with Clear Legal Frameworks
  • Communicating Value and Selling Outcome-Based Pricing: Leveraging Case Studies and Testimonials
  • Conclusion: Embracing a Value-Aligned Future with Scalable Micro-KPI-Driven Pricing
  • Case Study: HighRadius and Outcome-Driven Accounts Receivable Transformation
    • The Challenge: Navigating the Murky Waters of Traditional AR
    • The HighRadius Solution: An Outcome-Driven Partnership
    • Micro-KPIs as the Compass for Value Delivery
    • Tangible Outcomes and Measurable Impact

Advice for the Technology Supplier

  • Getting Started: A Practical Road Map to Outcome-Based Pricing
    • Internal Assessment: Laying the Groundwork
    • Customer Engagement: Collaborative Exploration
    • Pilot Program Design: Testing the Waters
    • Iterate and Learn: Refining the Approach
    • Scalability Planning: Preparing for Wider Adoption

Learn More

  • Related Research
  • Synopsis
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